If you want to sit in the line everyday for 30 mins and not move this is the Dunkin to go to… a bunch of kids working who can’t get your order right
Atmosphere: 1
Food: 4
Service: 1
John Weber
Open till 10 on Sundays as of 8/24/25. What an awesome friendly staff. Will visit again!
Atmosphere: 5
Food: 5
Service: 5
Nine Bees
Anytime i try to get something from here they never answer the drive thru for the first 5 minutes it takes 20 minutes to go through the drive thru with only one car infront of you
Service: 1
Matty Thompson
Foods fine. Nearly an hour through the drive thru is crazy. There's better options, avoid this place if you can
Atmosphere: 1
Food: 4
Service: 1
Donald Walz
One of the best Dunkin's around! Super nice friendly staff, doing a great job daily! Ps. This score is compared to other coffee shops...
Atmosphere: 3
Food: 3
Service: 5
Jacky Anderson
I usually place a mobile order so I don’t have to wait in line, but honestly, it hasn’t made a difference here lately. Even with a mobile order, the wait is just as long, sometimes even longer, and it feels like forever before you get your drink or food. The most frustrating part is the coffee — it’s never consistent. I order it the exact same way every time, yet more than half the time it tastes burnt, like it sat too long or was rushed. On top of that, they almost never have the donuts or new menu items that Dunkin advertises, which makes this location really disappointing compared to others.
The only saving grace is the staff. They are always super friendly and genuinely sweet, and you can tell they’re doing their best with what they have. The issue is that there just aren’t enough of them. The whole place seems short-staffed, and it shows in both the wait time and the quality of what you get. I think with more staff and better quality control, this Dunkin could be a great spot, but right now it’s hit or miss — and too often, it’s a miss.
Atmosphere: 5
Food: 4
Service: 3
Judy James
Went to the River Oaks Dr. drive-through for both ice cream and donuts ask for certain things just a minute I have to check came back they don’t have it unfortunately unfortunately with several different items everything was unfortunately. Instead of saying when we drove up I’m sorry we are out of such and such and such and such she made us ask for everything and they were out of everything we ordered including ice cream no doughnut no ice cream we got nothing with three kids in the car even though she would say I’m sorry unfortunately I’m sorry unfortunately it was not a true I’m sorry unfortunately it was too bad for y’all. We will not be going back to that Dunkin’ Donuts ever again we drove off without any items went to cookout for milkshakes and way cheaper. The price wasn’t even a big deal but the service and no items at all whatsoever that we ask for were pretty poor
Yona Dodson
Where is the Managers???? The inmates are running the asylum. This place has an amazing Manager, a lady, but she has not been seen this week. We have 4 kids on drive thru, and we still came in after waiting at the drive thru sign for over 10mins! One girl was on tue counter. She seemed to have the most experience, telling the drive they had to many people. Then making the 4th be on drive thru, clean the lobby and the restrooms. They all ignored her. 23 minutes to get 4 coffee’s!!!! Please come back manager we love!!!! This is insane!
Atmosphere: 4
Food: 4
Service: 1
Joe Tab II
Ice Coffee was burnt!!!
Atmosphere: 3
Food: 1
Service: 2
Judith Feliz
Should have a manager on site if there will be only teenagers working.
Not as Dunkin advertised :( overcharged for the promo but got this
K G
About 4-5 young girls working and each of our 3 drinks we got were made horribly. They did not even know how to make my drink after they tried to remake it.
Mrs. Lopez
My favorite drink was the original cappuccino blast (baskin Robbin’s) and it was always made perfect until the last few times I’ve gone. Four times to be exact. Not sure if these kids are being trained correctly or not but my drink has been made with straight bitter coffee and foam. That’s not a cappuccino blast. Unfortunately I will not be coming here anymore.
Atmosphere: 2
Food: 1
Service: 2
Misti Cook
I will no longer be going there ever again I am tired of being charge for an egg and cheese croissant. When I only get an egg on it that’s over $1.60 every single time that I have to pay for something that I do not get..!!! It’s not that hard to charge for just a croissant and add a fried egg. Freakin crooks if you ask me!!!! Manager was very rude to me about it too!!
Atmosphere: 1
Service: 1
Ali Cem Günvaran
This evening, I had the worst and stalest coffee of my life — it tasted like it was from the day before. Thank you for your service!!
If you want to sit in the line everyday for 30 mins and not move this is the Dunkin to go to… a bunch of kids working who can’t get your order right
Atmosphere: 1
Food: 4
Service: 1
Open till 10 on Sundays as of 8/24/25. What an awesome friendly staff. Will visit again!
Atmosphere: 5
Food: 5
Service: 5
Anytime i try to get something from here they never answer the drive thru for the first 5 minutes it takes 20 minutes to go through the drive thru with only one car infront of you
Service: 1
Foods fine. Nearly an hour through the drive thru is crazy. There's better options, avoid this place if you can
Atmosphere: 1
Food: 4
Service: 1
One of the best Dunkin's around! Super nice friendly staff, doing a great job daily! Ps. This score is compared to other coffee shops...
Atmosphere: 3
Food: 3
Service: 5
I usually place a mobile order so I don’t have to wait in line, but honestly, it hasn’t made a difference here lately. Even with a mobile order, the wait is just as long, sometimes even longer, and it feels like forever before you get your drink or food. The most frustrating part is the coffee — it’s never consistent. I order it the exact same way every time, yet more than half the time it tastes burnt, like it sat too long or was rushed. On top of that, they almost never have the donuts or new menu items that Dunkin advertises, which makes this location really disappointing compared to others.
The only saving grace is the staff. They are always super friendly and genuinely sweet, and you can tell they’re doing their best with what they have. The issue is that there just aren’t enough of them. The whole place seems short-staffed, and it shows in both the wait time and the quality of what you get. I think with more staff and better quality control, this Dunkin could be a great spot, but right now it’s hit or miss — and too often, it’s a miss.
Atmosphere: 5
Food: 4
Service: 3
Went to the River Oaks Dr. drive-through for both ice cream and donuts ask for certain things just a minute I have to check came back they don’t have it unfortunately unfortunately with several different items everything was unfortunately. Instead of saying when we drove up I’m sorry we are out of such and such and such and such she made us ask for everything and they were out of everything we ordered including ice cream no doughnut no ice cream we got nothing with three kids in the car even though she would say I’m sorry unfortunately I’m sorry unfortunately it was not a true I’m sorry unfortunately it was too bad for y’all. We will not be going back to that Dunkin’ Donuts ever again we drove off without any items went to cookout for milkshakes and way cheaper. The price wasn’t even a big deal but the service and no items at all whatsoever that we ask for were pretty poor
Where is the Managers???? The inmates are running the asylum.
This place has an amazing Manager, a lady, but she has not been seen this week. We have 4 kids on drive thru, and we still came in after waiting at the drive thru sign for over 10mins! One girl was on tue counter. She seemed to have the most experience, telling the drive they had to many people. Then making the 4th be on drive thru, clean the lobby and the restrooms. They all ignored her. 23 minutes to get 4 coffee’s!!!! Please come back manager we love!!!! This is insane!
Atmosphere: 4
Food: 4
Service: 1
Ice Coffee was burnt!!!
Atmosphere: 3
Food: 1
Service: 2
Should have a manager on site if there will be only teenagers working.
Restaurantji Recommends
Not as Dunkin advertised :( overcharged for the promo but got this
About 4-5 young girls working and each of our 3 drinks we got were made horribly. They did not even know how to make my drink after they tried to remake it.
My favorite drink was the original cappuccino blast (baskin Robbin’s) and it was always made perfect until the last few times I’ve gone. Four times to be exact. Not sure if these kids are being trained correctly or not but my drink has been made with straight bitter coffee and foam. That’s not a cappuccino blast. Unfortunately I will not be coming here anymore.
Atmosphere: 2
Food: 1
Service: 2
I will no longer be going there ever again I am tired of being charge for an egg and cheese croissant. When I only get an egg on it that’s over $1.60 every single time that I have to pay for something that I do not get..!!! It’s not that hard to charge for just a croissant and add a fried egg. Freakin crooks if you ask me!!!! Manager was very rude to me about it too!!
Atmosphere: 1
Service: 1
This evening, I had the worst and stalest coffee of my life — it tasted like it was from the day before. Thank you for your service!!
Atmosphere: 1
Food: 1
Service: 1
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