Insomnia Cookies

We showed up about 11:30pm this past Saturday to such fun staff and amazing cookies. Kash was really funny and made sure we had a great visit! Will definitely be back!

The cookies at insomnia are usually delicious and service is above average. This time I waited approximately 5 minutes and my daughter had to call out and ask if anyone was there. When the cashier finally came to the front she didn't seem to want to be there. The customer service this time was well below average.

Very disappointed with the non service I received on Sunday, Dec.21 at the Broadway at the Beach location. After standing in the store, with my friend, waiting for someone to come out of the back. She and I did everything we could to try to get the attention of whom ever was in the kitchen. Two other customers came in after me. The sales girl finally poked her head out and said “I will be with you as soon as I finish baking these cookies” . So we waited. One of the customers gave up and left. When she finally came out after at least 15 minutes of wait time. She immediately went to the man that was standing there. I said I was here first. Her reply was he had an order on his phone. I said well you just lost my sale I’m leaving. She put her hand on her hip, scuffed and said bye. My friend and I left. I was visiting that location and wanted to get some cookies as a gift for my granddaughter who loves them.

The brownies almost caused me to break a tooth

AAA+++ Cookies were excellent!

The cookies were warm but you could tell they were not fresh. They tasted okay not the best I have had from other insomnia cookie places.

Worth waiting for or driving to get! Mmmmmmmm.

I went in to get my pickup order and the guy at the front was extremely rude. The cookies was damn good tho

I ordered ice cream tonight and got violently ill from it, up all night puking.

We stopped here for some Insomnia Cookies. This location offers a decent amount of different optional flavors of cookies. Our cookies were served warm, soft and made with flavor. Staff were very friendly, helpful and knowledgeable about the different types of cookies that they offered.

So yummy and warm!! Love the chocolate chunk!

Ordered as a surprise for my friend’s birthday. Original expected delivery was 11:45am. Called at 12:50pm as they were not delivered. Did not receive until 1:45pm and the cookies came all broken 😭

When we walked in, no employee was present in the front. After waiting about 5 minutes, a single employee emerged from the back, and it was clear that he was running the place by himself. There was only one person in front of us who had ordered a small mobile order, and it took another 10 minutes for the employee to help him. Finally, we were at the register, and ordered a 3-pack of classic cookies and two ice cream sandwiches. It took another 10 minutes and a failed attempt at making an ice cream sandwich until we got our desserts. The cookies were extremely overpriced and underwhelming, and you could hardly call the ice cream sandwiches cookie sandwiches. In addition to this, we ordered one with cookie dough ice cream and received no cookie dough chunks in the ice cream at all. The only positive was that the single working employee was kind, and none of this was his fault. Overall, though, this Insomnia specifically is NOT worth the hype and we would not recommend stopping here if you’re looking for ice cream sandwiches and fresh baked cookies. There are better options just steps away.

Good service , on vacation and wanted something to eat late at 12:00 and this place was open and delivered it !

Feels like they’re trying to be like other specialty cookie brands but the cookies aren’t anything to write home about, except overpriced.