The customer service was amazing and so was the food!
Atmosphere: 5
Food: 5
Service: 5
Bill Mitchell
Tried to go there earlier this week. Door locked. No employees inside
taurus moon19
This was the worst experience ever, I placed a online order and went to pick it up and they messed the whole order up and when I called up to get a refund the workers were very rude and then she hung up on me. Terrible
Atmosphere: 1
Food: 1
Service: 1
Ryan Doyle
Freaky Fast doesn't exist at this location. Sat at the drive thru order line for 5 minutes and no acknowledgement. So went to the front door only to see a sign stating Drive Thru Only, so I went back to drive through line and sat another 5 minutes before anyone said anything. Once ordered, I then sat at the PUp window for another 10 minutes before she came to the window only to ask what I ordered? Mind you....ZERO people in the dinning area and we were the only ones in the drive through line. Next time avoid the frustrations and go to Firehouse Aubs across the st.
Atmosphere: 1
Food: 4
Service: 1
Ben Griscom
Freaky slow.
Atmosphere: 1
Food: 3
Service: 1
shelby craft
1/2 my order was missing and no cookies! The sandwich I order is a hunters club large and costs about 20.00 with minimal meat. I keep trying to get a fair deal but no success. I won’t be back!
Atmosphere: 1
Food: 1
Service: 1
Zach weissinger
Ordered my food, 3/4 sandwiches incorrect. I call to have it taken care of and then am told by the Person in Charge I was wrong and I messed up the order because she made them. Terrible service. I called with intentions of just asking them to remake the incorrect sandwiches and it turned into an issue
Atmosphere: 1
Food: 3
Service: 1
Walker Brigham
Bread was raw and undercooked. I left a review online but never got a response. Called the store and can’t get anyone to pick up. Terrible food and even worse customer service.
Just made a return visit to JJ after having a great experience a few weeks ago- see review below! Went today only to get a sandwich with virtually no meat, few toppings and crusty old bread! Unfortunately will not be going back especially since I can hit Publix or Jersey Mikes down the street for a dub with meat on it!
Hadn’t been to Jimmy John’s in over a year but today’s visit was awesome! Friendly professional service at the drive through and quick service! Ordered the #9 Italian - sandwich was fresh, well prepared with more than ample toppings! I’ll definitely be back!
Atmosphere: 2
Food: 1
Service: 3
Scott Bower
I just ordered the new roast beef smoked cheddar bourbon club.
This was the absolute worst tasting sandwich I’ve ever had in my life. Absolutely disgusting. I’ve never tasted smoked cheddar that was so bad. It didn’t even taste like cheddar. It tasted more like an aged Gouda. The bourbon siracha sauce was terrible. They need to throw that crap away. Wish I could get my money back. Ended up giving it to my dog and he wouldn’t even eat it
Atmosphere: 5
Food: 1
Service: 5
Ayanna Davis
Saturday I went into Jimmy John’s to get the firecracker wrap , I got all the way home and realized it wasn’t made properly, I called the store I was so frustrated but still remained calm, told the manager (Madison) what happened she immediately apologized and suggested I come back to get a new sandwich, I informed her I live 25 minutes away, and didn’t want to go back over there , she said well the next time your in the area stop by and she’ll give me another sandwich I said thank you, so today I was in the area stopped by and she wasn’t there but (Emercyn) was there and she was very empathetic to me and what happened and gave me the sandwich along with a combo and whatever else I wanted she was over the top sweet and I truly appreciate how they handled the situation, and by the way their sandwiches are always amazingly fresh and delicious ? looking forward to supporting them again this location is the best
Atmosphere: 5
Food: 5
Service: 5
Satoshi Nakamoto
jimmy johns is the best once you figure out how to correctly order.
mess around with some different combinations
Atmosphere: 5
Food: 5
Service: 5
Tracey Thompson
I ordered a tuna sub. They had no tuna in 4 inches of it.
I love this place so much
Atmosphere: 5
Food: 5
Service: 5
The best 👍
The customer service was amazing and so was the food!
Atmosphere: 5
Food: 5
Service: 5
Tried to go there earlier this week. Door locked. No employees inside
This was the worst experience ever, I placed a online order and went to pick it up and they messed the whole order up and when I called up to get a refund the workers were very rude and then she hung up on me. Terrible
Atmosphere: 1
Food: 1
Service: 1
Freaky Fast doesn't exist at this location. Sat at the drive thru order line for 5 minutes and no acknowledgement. So went to the front door only to see a sign stating Drive Thru Only, so I went back to drive through line and sat another 5 minutes before anyone said anything. Once ordered, I then sat at the PUp window for another 10 minutes before she came to the window only to ask what I ordered? Mind you....ZERO people in the dinning area and we were the only ones in the drive through line. Next time avoid the frustrations and go to Firehouse Aubs across the st.
Atmosphere: 1
Food: 4
Service: 1
Freaky slow.
Atmosphere: 1
Food: 3
Service: 1
1/2 my order was missing and no cookies! The sandwich I order is a hunters club large and costs about 20.00 with minimal meat. I keep trying to get a fair deal but no success. I won’t be back!
Atmosphere: 1
Food: 1
Service: 1
Ordered my food, 3/4 sandwiches incorrect. I call to have it taken care of and then am told by the Person in Charge I was wrong and I messed up the order because she made them. Terrible service. I called with intentions of just asking them to remake the incorrect sandwiches and it turned into an issue
Atmosphere: 1
Food: 3
Service: 1
Bread was raw and undercooked. I left a review online but never got a response. Called the store and can’t get anyone to pick up. Terrible food and even worse customer service.
Restaurantji Recommends
Just made a return visit to JJ after having a great experience a few weeks ago- see review below! Went today only to get a sandwich with virtually no meat, few toppings and crusty old bread! Unfortunately will not be going back especially since I can hit Publix or Jersey Mikes down the street for a dub with meat on it!
Hadn’t been to Jimmy John’s in over a year but today’s visit was awesome! Friendly professional service at the drive through and quick service! Ordered the #9 Italian - sandwich was fresh, well prepared with more than ample toppings! I’ll definitely be back!
Atmosphere: 2
Food: 1
Service: 3
I just ordered the new roast beef smoked cheddar bourbon club.
This was the absolute worst tasting sandwich I’ve ever had in my life. Absolutely disgusting. I’ve never tasted smoked cheddar that was so bad. It didn’t even taste like cheddar. It tasted more like an aged Gouda. The bourbon siracha sauce was terrible. They need to throw that crap away. Wish I could get my money back. Ended up giving it to my dog and he wouldn’t even eat it
Atmosphere: 5
Food: 1
Service: 5
Saturday I went into Jimmy John’s to get the firecracker wrap , I got all the way home and realized it wasn’t made properly, I called the store I was so frustrated but still remained calm, told the manager (Madison) what happened she immediately apologized and suggested I come back to get a new sandwich, I informed her I live 25 minutes away, and didn’t want to go back over there , she said well the next time your in the area stop by and she’ll give me another sandwich I said thank you, so today I was in the area stopped by and she wasn’t there but (Emercyn) was there and she was very empathetic to me and what happened and gave me the sandwich along with a combo and whatever else I wanted she was over the top sweet and I truly appreciate how they handled the situation, and by the way their sandwiches are always amazingly fresh and delicious ? looking forward to supporting them again this location is the best
Atmosphere: 5
Food: 5
Service: 5
jimmy johns is the best once you figure out how to correctly order.
mess around with some different combinations
Atmosphere: 5
Food: 5
Service: 5
I ordered a tuna sub. They had no tuna in 4 inches of it.
Atmosphere: 3
Food: 1
Service: 1
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