I ordered the new “Posh Masterpiece” pizza which has a description and a picture that includes Arugula on top. NO Arugula on this pizza! I ordered online and you cannot create an account. I was told there was an error 3 times. I finally checked out as a guest. This is my 1st time there, ordering and having the pizza. Not a fan already.
Brandi White
👎This is the first time I actually used your app in order to get points -I eat there at least twice a week-I ordered my pizza online this time. I asked for extra mushrooms and onions in selections & in the notes section. I said please extra extra mushrooms and onions. When I got to the location, -the pizza looked between light and regular all the things I really wanted-so while I was there, I explained this was the first time with MOD app and that could we please go ahead and add more of the mushrooms and onions that, I would be OK with going home and heat the pizza up. I did get extra toppings for both. But I did ask for a little extra mushrooms. Your female caucasian agent -brown hair in a ponytail, said you can’t get anymore. She said for the amount of toppings that I had on there she cut me off “already as pictured with the extra toppings in photos ” . I was perplexed speechless- As everything is posted is unlimited toppings. I walked outside, but I came back in and I asked for her name-because as in a large company like yours as well as mine, to make you strong, I needed to reported if something really off happens- I love your place. I’ve always ordered in person before and got everything that I needed fine. You can ask many of the folks that work at the Surfside location off of 544 Commons Dr. I think they’ve all waited on me in person to order pizzas. She would not give me her name. She said, she didn’t have to give her name and I think she also said that I could come see management on Monday. As I work as a customer advisor -you don’t have to give your last name, but your first you do and I wear a name tag. As this was my first time using the app. Since May 1 to today the 16th I’ve spent close to $70 at your store. I really love it. I work at a large company and I’m customer service advisor myself -so I’m also say going to say I’m an expert after being there 20 years in the field. I have never had this happen to me before. I’m not looking for anything free. Let’s just say between 630 and 7- and it’s now 840. I still have not eaten that pizza. You know when you’re too upset for words. Thank you, signed your faithful customer. I have posted eight pictures for you to view management. Please get back to me.
Allison Wells
It was excellent!
Kelley Young
Website offers draft beer. Server told us they lost their liquor license a long time ago. False advertising. Pizza was good. Could have cooked a little bit longer. A bit pricey.
Katastrophic
closed an hour earlier than listed on google.
Joshua B
Been awhile since I’ve had MOD. Definitely good
Katie Kalczewski
First time ordering from this place, and used DoorDash. Took one bite of my pizza, and found a long, black hair, cooked into the sauce. Highly disappointed, and super disgusted with this. I will never, ever order from here again. Whoever owns/manages this place, needs to make sure their employees are wearing the right equipment to make sure this doesn’t happen to anyone else.
Teri Halterman-Panuelo
Foods was ok I don’t like the burnt bits on the pizza even when I ask to try and avoid it! The staff is awesome!!!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Custom Pizza
Bernadette 411
First time going to MODS . A friend treated my aunt and I to lunch. The pizza was amazing. I love the fact that you choose what you want and it all was so fresh. The staff was great especially because I had to ask how to order ect... place was extremely clean . There is a lot on the menu . If you like pizza your way, try this place !!! Again, the staff was friendly and attentive as well !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom 11 Pizza, Red Sauce, Unlimited Toppings
Lori Strickland
It used to be one of my favorite places until last night. The mini pizza was so small compared to normal, the guy I talked to could give me no answer as to why except sometimes it’s just small. My husband got his usual salad it to was a lot smaller than normal, he asked for balsamic and got some other kind of dressing. All the employees looked new and acted like they couldn’t care less. Not sure if I’ll be back or not
Last time the pizza was way too raw . It have more ingredients and it was not well done. I love mid pizza just usually I eat inside instead of take out .
Atmosphere: 4
Food: 3
Service: 5
Heather Boyle
Love that you can make your own pizza or salad for one price. Staff are always friendly and helpful.
I ordered the new “Posh Masterpiece” pizza which has a description and a picture that includes Arugula on top. NO Arugula on this pizza! I ordered online and you cannot create an account. I was told there was an error 3 times. I finally checked out as a guest. This is my 1st time there, ordering and having the pizza. Not a fan already.
👎This is the first time I actually used your app in order to get points -I eat there at least twice a week-I ordered my pizza online this time. I asked for extra mushrooms and onions in selections & in the notes section. I said please extra extra mushrooms and onions. When I got to the location, -the pizza looked between light and regular all the things I really wanted-so while I was there, I explained this was the first time with MOD app and that could we please go ahead and add more of the mushrooms and onions that, I would be OK with going home and heat the pizza up. I did get extra toppings for both. But I did ask for a little extra mushrooms. Your female caucasian agent -brown hair in a ponytail, said you can’t get anymore. She said for the amount of toppings that I had on there she cut me off “already as pictured with the extra toppings in photos ” . I was perplexed speechless- As everything is posted is unlimited toppings. I walked outside, but I came back in and I asked for her name-because as in a large company like yours as well as mine, to make you strong, I needed to reported if something really off happens- I love your place. I’ve always ordered in person before and got everything that I needed fine. You can ask many of the folks that work at the Surfside location off of 544 Commons Dr. I think they’ve all waited on me in person to order pizzas. She would not give me her name. She said, she didn’t have to give her name and I think she also said that I could come see management on Monday. As I work as a customer advisor -you don’t have to give your last name, but your first you do and I wear a name tag.
As this was my first time using the app. Since May 1 to today the 16th I’ve spent close to $70 at your store. I really love it. I work at a large company and I’m customer service advisor myself -so I’m also say going to say I’m an expert after being there 20 years in the field. I have never had this happen to me before. I’m not looking for anything free. Let’s just say between 630 and 7- and it’s now 840. I still have not eaten that pizza. You know when you’re too upset for words. Thank you, signed your faithful customer. I have posted eight pictures for you to view management.
Please get back to me.
It was excellent!
Website offers draft beer. Server told us they lost their liquor license a long time ago. False advertising. Pizza was good. Could have cooked a little bit longer. A bit pricey.
closed an hour earlier than listed on google.
Been awhile since I’ve had MOD. Definitely good
First time ordering from this place, and used DoorDash. Took one bite of my pizza, and found a long, black hair, cooked into the sauce. Highly disappointed, and super disgusted with this. I will never, ever order from here again. Whoever owns/manages this place, needs to make sure their employees are wearing the right equipment to make sure this doesn’t happen to anyone else.
Foods was ok I don’t like the burnt bits on the pizza even when I ask to try and avoid it! The staff is awesome!!!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Custom Pizza
First time going to MODS . A friend treated my aunt and I to lunch. The pizza was amazing. I love the fact that you choose what you want and it all was so fresh. The staff was great especially because I had to ask how to order ect... place was extremely clean . There is a lot on the menu . If you like pizza your way, try this place !!! Again, the staff was friendly and attentive as well !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom 11 Pizza, Red Sauce, Unlimited Toppings
It used to be one of my favorite places until last night. The mini pizza was so small compared to normal, the guy I talked to could give me no answer as to why except sometimes it’s just small. My husband got his usual salad it to was a lot smaller than normal, he asked for balsamic and got some other kind of dressing. All the employees looked new and acted like they couldn’t care less. Not sure if I’ll be back or not
Restaurantji Recommends
Amazing pizza experience!! Amazing stafd Amazing food!! Will visit in the future!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Pizza, Garlic Cheese Bread
Pizza was really good.
Atmosphere: 3
Food: 5
Service: 3
Kid-friendliness: Kid friendly
Wheelchair accessibility: Handicap accessible
Atmosphere: 5
Food: 5
Service: 5
Last time the pizza was way too raw . It have more ingredients and it was not well done. I love mid pizza just usually I eat inside instead of take out .
Atmosphere: 4
Food: 3
Service: 5
Love that you can make your own pizza or salad for one price. Staff are always friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
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