Bojangles
2980 Main St, Newberry
(803) 321-0110
Recent Reviews
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We stopped in to order breakfast biscuits to go. The customer service was friendly and the food was yummy. The bathrooms were spotless and smelled good too! Overall, a great experience.
Atmosphere: 5
Food: 5
Service: 5
Bojangles chicken has established itself as a beloved choice for many due to its signature crispiness and juicy flavor. When you take your first bite, the crunch of the coating enhances the experience, providing a delightful texture that is both satisfying and enjoyable. The chicken is marinated and seasoned meticulously, ensuring that each piece is flavorful from the first bite to the last. This attention to detail in preparation not only distinguishes Bojangles from other fast-food establishments but also makes it a favorite among those seeking comfort food that delivers on taste and quality. The consistent quality of the product ensures that customers can rely on Bojangles for a delicious meal every time they visit.In addition to the delicious chicken, the staff at Bojangles play a significant role in enhancing the overall dining experience. Their commitment to customer service is evident in their friendly approach and willingness to assist patrons. Whether it is taking orders accurately or providing recommendations from the menu, the staff are always ready to engage with customers positively. This welcoming atmosphere encourages diners to feel comfortable and valued, which is crucial for any dining establishment. The combination of great food and exceptional service creates a pleasant environment that keeps customers returning, as they know they will be treated well while enjoying a delicious meal.Furthermore, the ambiance of Bojangles adds to the overall enjoyment of the meal. The casual and inviting setting allows diners to relax as they savor their food. Families, friends, and individuals alike can enjoy their meals in a space that feels welcoming and friendly. This environment, paired with the crispy and juicy chicken, ensures that the experience at Bojangles is not just about the food but also about creating memorable moments with loved ones. Thus, Bojangles stands out as a restaurant that not only serves great food but also prioritizes its customers' comfort and satisfaction, making it a well-rounded dining choice for many.
Atmosphere: 5
Food: 5
Service: 5
Great place. Hot fresh food.
Atmosphere: 5
Food: 5
Service: 5
Got 2 the drive though and it was AI that took my order, I got a Steak Biscuit Combo with a Sweet Tea.
Got up 2 the window and the employees where talking 2 each other (Didn’t even say Hi or anything), went 2 go park in a parking spot 2 eat, I took everything out of the bag and it had nothing I had ordered inside.
They had givin me a Spicy Chicken Sandwich and Dirty Rice.
How can u mess up someone’s order if there is literally no one in the drive thru.
They need 2 stop talking 2 one other and focus on what’s being ordered.
It was me and 1 other person in the drive thru, how can u mess that up.
Atmosphere: 1
Food: 1
Service: 1
Will never come back. I come here every Saturday morning to get my family breakfast and every time I leave here mad. They absolutely can not get a order correct. Every single time they short me on something. I always check my bag before I leave and always find they have shorted me and when I tell them they shorted me they are always rude. Today the drive-thru was super busy so I didn't sit in front of the window to check my order and when I pulled out the way and checked, of course they shorted me a burrito. Also all 3 orders or large bo rounds only had 4 bo rounds per container. I've had enough, you would think coming here every Saturday for the past 3 years that maybe just one time they would have employees competent enough to get a order right, but no they don't. Bojangles needs to do better with hiring employees that can complete simple entry level workforce tasks. My young children could do better than the employees there.
Atmosphere: 1
Food: 1
Service: 1
Worst Bojangles I’ve ever been to. Super slow. Flies flying around. Saw people walk out. Even saw teens get fussed at by their parents for how long it took when they went back to the car. Just don’t go here
Atmosphere: 1
Food: 3
Service: 1
Everything was hot and not greasy. Good job. Now if the AI computer at the drivethru only worked better 🙄
Atmosphere: 4
Food: 5
Service: 5
The absolute worst experience at a Bojangles to date. Ordered through the app 40 minutes in advance. Arrived and nothing was ready. Biscuit cutter claimed to be out of sausage, out of bacon. He’s the lead. Why are you out of the critical items. The MOD that is usually there was apparently off. I would need time off from these incompetent employees. The cashier was sincerely apologetic. She was the only one who had it together.
Atmosphere: 1
Food: 3
Service: 1
Cashier was not friendly.I ordered Boberry Biscuits. I paid for extra icing but there wasn't a lot of extra icing. I took my biscuits home and they word as hard as a rock. I could barely cut them with a knife. I went back to the restaurant and told them they were hard and I could not eat them. The cashier turned and threw them in the trash. I asked her if the replacements were fresh and she said yes. Could have fooled me. Very disappointed.
Atmosphere: 2
Food: 2
Service: 2
Fast service and good communication
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
I'm not sure why people work at places they either dislike or why they have bad attitudes working with the public. However the food was hot and good!!!
Atmosphere: 3
Food: 5
Service: 1
Everything was great was a little taken aback by the Ai ordering machine, tho other than that really good and quick.
Ordered 40 mins ahead of time got there the food was not ready. Was told there was no chicken and it would take an additional 15 mins. Waited all for the chicken to even prepared yet!!!! Made me late!!!! Will not be back
Atmosphere: 1
Food: 1
Service: 1
You can afford AI but you can’t teach the employees how to count chicken? I ordered an 8 piece meal on my way home from work. Get home 30 min later to find that there was 6 pieces of chicken. I tried to call and of course no one will answer. What a complete joke. $35 for an incomplete meal. I won’t go back.
Really great experience. Fastest bojangles I have ever been to.
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