El Poblano Mexican Restaurant
2824 Main St, Newberry
(803) 321-9798
Recent Reviews
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Manager should be fired. Rude
rude AF, do not recommend
imagine berating a customer because YOU messed up her food? Trash.
I found everything to be very good in terms of the quick service and the food. I was impressed that they had several different brands of hot sauce on each table. My daughter had the nachos supreme and they were better than what you normally find. They layered chips on the bottom better than normal.
Atmosphere: 5
Food: 5
Service: 5
Food is delicious, friendly and polite staff and great atmosphere. Definitely will visit again when in the area.
Atmosphere: 5
Food: 4
Service: 5
The food and atmosphere was great. My niece and I came in mid-afternoon Sunday and enjoyed the visit so much. Unfortunately we both became sick early Monday morning it is now Wed and I'm just starting to feel better. The food can't out extremely quick and I even questioned it with my niece and we both laughed at the time but I think this is a good indication that food is comes and sitting in a buffet pan and not kept to temperature properly which would explain us both getting sick so early in the morning. I will not be coming back ever again but hope that you all fix your issues......
Atmosphere: 5
Food: 1
Service: 5
In the Days of Cell Phones and Social Media ...You should probably learn how to treat people and run a business. Now You're Negatively Viral!! Although your reviews prior to going viral aren't good either so I suspect this has been going on quite a long time . You'll all be the ones crying when you have to close the doors and THAT is something I hope is caught on camera also.
Atmosphere: 1
Food: 1
Service: 1
In the Days of Cell Phones and Social Media ...You should probably learn how to treat people and run a business. Now You're Negatively Viral!! Although your reviews prior to going viral aren't good either so I suspect this has been going on quite a long time . You'll all be the ones crying when you have to close the doors and THAT is something I hope is caught on camera also.
Rude staff and manager, need to learn to take accountability and fix a problem
💩 service 💩 food 🤡 employees 💩 manager
Restaurantji Recommends
Only reason I’m giving a one star review, is because I can’t leave a zero. Terrible food, attitudes and customer service. They seem to think it’s okay to berate women as well. Spend your money at another local mexican restaurant, they’re more deserving.
Atmosphere: 1
Food: 1
Service: 1
Couldn’t get an order right after telling the waiter twice. Then the owner Jose proceeds to berate a customer to the point she was in tears because his staff can’t get an order right. Save yourself the time and disappointment, spend your money elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Very rude service, actually no service because they can't get a order right.
Atmosphere: 1
Food: 1
Service: 1
I was considering eating here until I saw a lady on her Birthday crying because the restaurant got her order wrong twice. I dislike rude people and will never here eat here due to lack of respect of their customers especially on her Birthday
Atmosphere: 1
Food: 1
Service: 1
the worst quesadilla I’ve ever had. how do you mess up something so simple? the manager is so condescending and rude. take your business to other local Mexican restaurants, don’t waste your time here.
Atmosphere: 2
Food: 1
Service: 1
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