If I could put a 0 I would! This place is so trash they don’t know what an Italian sub is. I paid 60$ for the food and didn’t even get half of what I wanted ! DONT EVEN BOTHER COMING HERE. I asked for a new sub they told me no. I asked for my money back they also told me no.
James Davis
My Godson gave me a gift certificate and I enjoyed two sandwiches so far. The food is fresh, service excellent, though the location at Bear Village in Newberry, South Carolina need to be encouraged to be generous with the toppings, as they are pretty tight if you don't speak. Times are too tough and the bread rolls decreased in size. Otherwise, I have been around for many years and understand conservation, but we are paying good money, so give us the food please. Otherwise, nice people and I wish you peace.
Victoria Rohan
This place has the worse customer service! I ordered online and made the mistake and not enter a time. I simply called, spoke with Michelle, asked if I could have my time changed, she listened to nothing I said and with an attitude said they are preparing your now. I calmly said to her I only want to change the time as to when I can pick it up. She said with attitude that she could not change the time. So, I said since the time cannot be changed to please refund my money. She said with an attitude that they will not refund the money. This is when I got an attitude right back with her, after I did that, she played the victim and tells me to calm down. I told her I am talking to her the way she is talking to me and I and I am not calming down, she again played the victim and disconnected. Then she calls my phone back as if I was going to be calm with her and then puts some man on the line as if it would had made a difference. One thing the people at that place needs to know having an attitude is only going to get you an attitude back! I really never go to the subways here in Newberry because of the people who own them do not know what it is to give great customer service. The only reason I ordered at this place is because I had a gift card and they were in the direction as to where I was going. They can keep the gift card and the little $2. They will never get any of my business again EVER!
Johnae White
My coworker grabbed me a sub for lunch when I got the sub the bread was hard as a rock and I had 2 piece of ham on my sub I called back to speak with someone and I got the manager who was very rude and nasty and denied me of a refund and told me to shut up and hung up on me!!! Will never get my business again!!!
Food: 1
Service: 1
Carolyn Bivines
Go here with a coupon and get charged regular price and tried to charge extra for a drink and 1 sub should have been free. Bless you...never again.
Christie Dyal
I ordered 2 cold cut trios... supposed to have three kinds of meat and these 2 subs had 2 very thin pieces of meat on them. Very disappointed for the money spent and the product not received. This used to be my go to store not sure anymore.
Food: 1
Service: 3
Rambhai Panchal
Staff so friendly and they are quick jn service ,hygiene, perfect communication Overall I love to go again and again
Atmosphere: 5
Food: 5
Service: 5
Melly Mellow
Very clean, help was nice, and the food was fresh!
Atmosphere: 5
Food: 5
Service: 5
Barbara Hockett
They cheat you out of meat when you ask for double portions. They don't bother to read the special instructions either. Ordering online cost me more time than waiting in line at the store. This applies to both Newberry locations .
Atmosphere: 3
Food: 2
Service: 1
Nunya Biz
They cheat you out of meat when you ask for double portions. They don't bother to read the special instructions either. Ordering online cost me more time than waiting in line at the store. This applies to both Newberry locations .
Fresh and good food,me and my family like going to this location. Because it's clean and nice ? with good welcoming and friendly staff ...owner is very nice and helpful ? he is every time explaining running and coming up deals.. I highly recommend ? to all my subway lovers ?
Vegetarian options: As per my request.. they are very good
Dietary restrictions: Explain everything to.. with very soft voice ? ?
Parking: I give you 10 out of ? always clean parking
Kid-friendliness: Kids love ❤️ ? ? this place
Wheelchair accessibility: The owner and staff are very nice friendly and helpful ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vitamin Water xxx, The Boss, Cinnabon Footlong Churro, Raspberry Cheesecake, Baked Lay's Original
Susmit Singh
I been first time to this subway, they served fresh, delicious food. The beast sub was my favorite. The staff was so welcoming and friendly. Much better than the one on main st.we sat and ate peacefully. Would totally recommend ? ? ?All thanks to the new management.
Atmosphere: 5
Food: 5
Service: 5
Parveen Sharma
So happy that the subway is under new management. Friendly staff, everything smells fresh and the mexicali sub is yumm!!!!???
Atmosphere: 5
Food: 5
Service: 5
Mitul Gandhi
Fresh food, friendly staff. I'm glad they are open under new management.The new management is doing exceptionally well with the store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Boss
P J
Sandwich was dry and the service was slow. First and last time at this location.
If I could put a 0 I would! This place is so trash they don’t know what an Italian sub is. I paid 60$ for the food and didn’t even get half of what I wanted ! DONT EVEN BOTHER COMING HERE. I asked for a new sub they told me no. I asked for my money back they also told me no.
My Godson gave me a gift certificate and I enjoyed two sandwiches so far. The food is fresh, service excellent, though the location at Bear Village in Newberry, South Carolina need to be encouraged to be generous with the toppings, as they are pretty tight if you don't speak. Times are too tough and the bread rolls decreased in size. Otherwise, I have been around for many years and understand conservation, but we are paying good money, so give us the food please. Otherwise, nice people and I wish you peace.
This place has the worse customer service! I ordered online and made the mistake and not enter a time. I simply called, spoke with Michelle, asked if I could have my time changed, she listened to nothing I said and with an attitude said they are preparing your now. I calmly said to her I only want to change the time as to when I can pick it up. She said with attitude that she could not change the time. So, I said since the time cannot be changed to please refund my money. She said with an attitude that they will not refund the money. This is when I got an attitude right back with her, after I did that, she played the victim and tells me to calm down. I told her I am talking to her the way she is talking to me and I and I am not calming down, she again played the victim and disconnected. Then she calls my phone back as if I was going to be calm with her and then puts some man on the line as if it would had made a difference. One thing the people at that place needs to know having an attitude is only going to get you an attitude back! I really never go to the subways here in Newberry because of the people who own them do not know what it is to give great customer service. The only reason I ordered at this place is because I had a gift card and they were in the direction as to where I was going. They can keep the gift card and the little $2. They will never get any of my business again EVER!
My coworker grabbed me a sub for lunch when I got the sub the bread was hard as a rock and I had 2 piece of ham on my sub I called back to speak with someone and I got the manager who was very rude and nasty and denied me of a refund and told me to shut up and hung up on me!!! Will never get my business again!!!
Food: 1
Service: 1
Go here with a coupon and get charged regular price and tried to charge extra for a drink and 1 sub should have been free. Bless you...never again.
I ordered 2 cold cut trios... supposed to have three kinds of meat and these 2 subs had 2 very thin pieces of meat on them. Very disappointed for the money spent and the product not received. This used to be my go to store not sure anymore.
Food: 1
Service: 3
Staff so friendly and they are quick jn service ,hygiene, perfect communication
Overall I love to go again and again
Atmosphere: 5
Food: 5
Service: 5
Very clean, help was nice, and the food was fresh!
Atmosphere: 5
Food: 5
Service: 5
They cheat you out of meat when you ask for double portions. They don't bother to read the special instructions either. Ordering online cost me more time than waiting in line at the store. This applies to both Newberry locations .
Atmosphere: 3
Food: 2
Service: 1
They cheat you out of meat when you ask for double portions. They don't bother to read the special instructions either. Ordering online cost me more time than waiting in line at the store. This applies to both Newberry locations .
Restaurantji Recommends
Fresh and good food,me and my family like going to this location. Because it's clean and nice ? with good welcoming and friendly staff ...owner is very nice and helpful ? he is every time explaining running and coming up deals.. I highly recommend ? to all my subway lovers ?
Vegetarian options: As per my request.. they are very good
Dietary restrictions: Explain everything to.. with very soft voice ? ?
Parking: I give you 10 out of ? always clean parking
Kid-friendliness: Kids love ❤️ ? ? this place
Wheelchair accessibility: The owner and staff are very nice friendly and helpful ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vitamin Water xxx, The Boss, Cinnabon Footlong Churro, Raspberry Cheesecake, Baked Lay's Original
I been first time to this subway, they served fresh, delicious food. The beast sub was my favorite. The staff was so welcoming and friendly. Much better than the one on main st.we sat and ate peacefully. Would totally recommend ? ? ?All thanks to the new management.
Atmosphere: 5
Food: 5
Service: 5
So happy that the subway is under new management. Friendly staff, everything smells fresh and the mexicali sub is yumm!!!!???
Atmosphere: 5
Food: 5
Service: 5
Fresh food, friendly staff. I'm glad they are open under new management.The new management is doing exceptionally well with the store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Boss
Sandwich was dry and the service was slow. First and last time at this location.
Food: 1
Service: 1
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