The whole point of ordering ahead is to get your order ahead of time. I understand there was a rush, but I still ended up waiting an extra 15 minutes. At that point, I might as well have just ordered in person. It turned into a real inconvenience, especially since my sister had somewhere she needed to be. Next time, I hope there’s better priority given to those who ordered in advance.
Jiana Ernesto
Terrible Management. When asked for deluxe they gave the regular amount. Nobody there quite understands english and kept making mistakes. Manager couldn’t help when asked.
Hari Patel
It was really good and I really loved the food there is tasted really good and had no problem at all and good customer service
Vanessa Cook
I got home they gave me the wrong sub..I called back out there..lady told me to bring my receipt and they will give me another sub tomorrow. I live 30 min away..next day when I arrive the lady went and got the manager and act like we didn't have the conversation the day before.. manager attitude was nasty..I was spending money every other day there. Not anymore. Get rid of the manager and her 2 side kicks. Poor costumer service 😢
Atmosphere: 1
Service: 1
Recommended dishes: Sandwich, Potato Chip
Simon Bedenbaugh
The Toaster was broken so they used the microwave without asking, they also didn’t have any fresh veggies they were all very discolored and when I asked if I could get a discount they refused, I don’t understand how I’m expected to pay normal price for a sandwich that’s almost 15$ that can’t even be made correctly with good contents
Atmosphere: 1
Food: 1
Service: 1
New Start
When this store closes for good it will be because the owner hired a manager that made sure they had as few customers as possible by providing the worst service EVER. the manager has the worse attitude and she has ZERO customer service skills...She messed up my entire order and then told me she wasn't going to fix it 15 minutes after I left giving her back to food in tact.I think owners should know that you will only end up with two types of employees...those that help you make money and those that help you LOSE money...I want my money back now and I will NEVER come back to this location EVER AGAIN!!! I will make sure to spread the word as well.
Atmosphere: 1
Food: 1
Service: 1
Ahmad Adams
Manager had a attitude because they made my sandwich wrong,I had to take it back and still did it wrong
Food: 1
Recommended dishes: Sandwich
Danielle Manaiza
The sauce bottles are dirty and slimy, the bread is old and hard, the soda machine is dirty and some of the flavors don't work. Veggies are wet, wilted, and slimy. I heard a customer complain and wanted to get in contact with the owner, so the employee told her to keep talking because the owner can hear her through the camera instead of giving the customer information to contact customer service. Very rude, poor food, locals don't trust due poor reputation from past ownership and from current experiences.
Sat in the drive thru for ten minutes watching people walk in and get served. The girl looked over and saw me waiting to order multiple times but ignored me and only catered to people inside that arrived after I had been waiting for quite a while. I don’t mind waiting. But she could have at least acknowledged me or told me she would be with me soon. It was very apparent she had no intentions of trying to help me.
Ordered a BLT. Clerk asked if I wanted vegetables with it. I questioned what she meant. Her reply, "Lettuce and tomato!" Isn't that what a BLT is? ?
Atmosphere: 4
Food: 5
Service: 4
Greg aSmith
I was next in line, employee as to excuse to refill cheese and the like. Another employee jumps in to fill an digital order. She proceeds to use up all the meatball marinara supply. I had come in for a 6-in meatball marinara but there wasn't anything to make it. They offered, if I wanted to wait some more, they would get it together but it was going to take a little time. How generous? They didn't deserve my business and I believe they don't really care.
Atmosphere: 1
Food: 1
Service: 1
Maria Duran
the lady that helped me and made my sandwich was so sweet thank you!
The whole point of ordering ahead is to get your order ahead of time. I understand there was a rush, but I still ended up waiting an extra 15 minutes. At that point, I might as well have just ordered in person. It turned into a real inconvenience, especially since my sister had somewhere she needed to be. Next time, I hope there’s better priority given to those who ordered in advance.
Terrible Management. When asked for deluxe they gave the regular amount. Nobody there quite understands english and kept making mistakes. Manager couldn’t help when asked.
It was really good and I really loved the food there is tasted really good and had no problem at all and good customer service
I got home they gave me the wrong sub..I called back out there..lady told me to bring my receipt and they will give me another sub tomorrow. I live 30 min away..next day when I arrive the lady went and got the manager and act like we didn't have the conversation the day before.. manager attitude was nasty..I was spending money every other day there. Not anymore. Get rid of the manager and her 2 side kicks. Poor costumer service 😢
Atmosphere: 1
Service: 1
Recommended dishes: Sandwich, Potato Chip
The Toaster was broken so they used the microwave without asking, they also didn’t have any fresh veggies they were all very discolored and when I asked if I could get a discount they refused, I don’t understand how I’m expected to pay normal price for a sandwich that’s almost 15$ that can’t even be made correctly with good contents
Atmosphere: 1
Food: 1
Service: 1
When this store closes for good it will be because the owner hired a manager that made sure they had as few customers as possible by providing the worst service EVER. the manager has the worse attitude and she has ZERO customer service skills...She messed up my entire order and then told me she wasn't going to fix it 15 minutes after I left giving her back to food in tact.I think owners should know that you will only end up with two types of employees...those that help you make money and those that help you LOSE money...I want my money back now and I will NEVER come back to this location EVER AGAIN!!! I will make sure to spread the word as well.
Atmosphere: 1
Food: 1
Service: 1
Manager had a attitude because they made my sandwich wrong,I had to take it back and still did it wrong
Food: 1
Recommended dishes: Sandwich
The sauce bottles are dirty and slimy, the bread is old and hard, the soda machine is dirty and some of the flavors don't work. Veggies are wet, wilted, and slimy. I heard a customer complain and wanted to get in contact with the owner, so the employee told her to keep talking because the owner can hear her through the camera instead of giving the customer information to contact customer service. Very rude, poor food, locals don't trust due poor reputation from past ownership and from current experiences.
Atmosphere: 1
Food: 1
Service: 1
It's Hit or miss, just depends on who is working.
Atmosphere: 4
Food: 4
Service: 4
It's Hit or miss, just depends on who is working.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Sat in the drive thru for ten minutes watching people walk in and get served. The girl looked over and saw me waiting to order multiple times but ignored me and only catered to people inside that arrived after I had been waiting for quite a while. I don’t mind waiting. But she could have at least acknowledged me or told me she would be with me soon. It was very apparent she had no intentions of trying to help me.
Service: 1
Great food and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara, Subway Club, Roast Beef
Ordered a BLT. Clerk asked if I wanted vegetables with it. I questioned what she meant. Her reply, "Lettuce and tomato!" Isn't that what a BLT is? ?
Atmosphere: 4
Food: 5
Service: 4
I was next in line, employee as to excuse to refill cheese and the like. Another employee jumps in to fill an digital order. She proceeds to use up all the meatball marinara supply. I had come in for a 6-in meatball marinara but there wasn't anything to make it.
They offered, if I wanted to wait some more, they would get it together but it was going to take a little time. How generous? They didn't deserve my business and I believe they don't really care.
Atmosphere: 1
Food: 1
Service: 1
the lady that helped me and made my sandwich was so sweet thank you!
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