Captain D's
102 Edgefield Rd, North Augusta
(803) 441-8865
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There were 2 cars in line ahead of me. One at the window & 1 at the talk box waiting to order. I placed my order at 7:54pm... it is now 8:20 & I still don't have my food!
(Posting for my dad) Me, my Wife, Daughter-in-law and 4 year old Grandson just got home from the North Augusta South Carolina Captain “Ds”. we ate and were about to leave when my Grandson needed to go to the bathroom. I was walking with him when a kitchen employee came out of the kitchen and walked ahead of us into the bathroom. There were 2 stalls and he was standing in an open stall peeing. The bathroom was very dirty. I put paper towels on the toilet seat in the other stall for my grandson. The employee left the bathroom without washing his hands and went back into the kitchen. I noticed but wasn’t gonna say anything and definitely will not be going back there. When I got back to the table and we were about to leave when my Wife asked did they charge us for the 2 pieces of pie we ordered but hadn’t been given so I took the ticket up to the counter. after seeing the employee not wash his hands I decided I should ask for a refund because that guy might be the one that cuts the pie. I didn’t want to bring it up about the employee but the lady at the counter said I couldn’t get a refund. I asked if she really wanted me to tell her the reason I couldn’t accept the pie that wasn’t brought out on the tray with our food. So I told her about the kitchen worker leaving the bathroom without washing his hands and other customers overheard which made her want me to leave probably so more people didn’t hear. The money isn’t the issue it’s just her saying oh there’s a sink in kitchen that he uses to wash hands after using the bathroom. He had to use his filthy hands to open the bathroom door to leave and also to open the kitchen door to go back into. She acted like it was nothing And said she couldn’t do a refund and if I wanted one so would have to come back tomorrow and the day manager could do it. I asked her to call the police and I waited for them to let them know what exactly was going on. They said they get it to and like I said we were leaving but wanted to wait and tell the police the reason that started the drama. Not sure how the rating system gives a place like this 3 stars but if they are honest and would have been there tonight the rating would have been a lot lower. They might want to call an exterminator also for the roach. A few of the people waiting to order did leave and thanked me as they passed. This is my first Yelp a friend suggested it to me. maybe I did it right?
Food was good!
Order was wrong but food was good so there ya go 😂
The food was delicious, the staff were awesome and the dinning room was clean.
Had a Flounder 🍽. Very 👍 Good Hush Puppies
My go to for quick fish!
Waited 25 min in drive through for two dinners, no customers inside. Received incorrect order. Realized only after driving home 25 miles away. Ordered a fish dinner and chicken dinner, both dinners were fish but the sides were correct. So that sucked. Receipt is correct, order is not.
Food: 3
Service: 1
Not as good as it used to be
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Seafood
Good fish
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood, Coleslaw, Baked Potato
Restaurantji Recommends
They have great meal deals if you're on a budget.
Atmosphere: 5
Food: 5
Service: 5
Managers attitude towards staff sucks and it's very clear when you go in. Shouldn't be belittling anyone, especially in front of customers. Don't hire anyone if you aren't going to rightfully train them, as the handbook states you need to. Every place is different, no matter where you go or work. And wrongfully terminating people is something that shouldn't even be thought of, but, she does it.
Little slow but good
Atmosphere: 4
Food: 5
Service: 4
Food and service were great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Seafood, Coleslaw, French Fries
The young lady that took our order was very pleasant and courteous. She was very impressive.
Atmosphere: 4
Food: 5
Service: 5
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