If I could give zero stars, I would. This Chick-fil-A in North Augusta must be operating in an alternate universe where slow service, wrong orders, and cold food are considered “my pleasure.” I waited in the drive-thru longer than it would’ve taken me to cook the meal myself. Got a nugget meal—half the nuggets were missing, the fries were limp, and they gave me a sweet tea when I asked for unsweet (which is basically a crime in the South). The cherry on top? No Chick-fil-A sauce. What kind of chaotic operation are y’all running here? I came for comfort food and left with trust issues.
Sam Smith
This location is a mess. Pulled up expecting the usual Chick-fil-A quality, but it felt more like a fast food horror show. The employees looked miserable, the order screen was broken, and nobody seemed to know what was going on. I ordered a simple #1 with no pickles—got a cold sandwich with pickles, no napkins, and a lemonade that tasted like it had been sitting out all day. Dining room looked like it hadn’t been cleaned in hours—tables sticky, floors trashed. Not sure what’s going on at the North Augusta Chick-fil-A, but they need serious help. This place gives the brand a bad name.
David Webb
Absolutely the worst Chick-fil-A experience I've ever had—and I've been to plenty. The service was shockingly slow for a place known for efficiency. I waited over 20 minutes in the drive-thru only to be handed the wrong order, twice. Staff seemed completely disorganized and distracted, and no one offered an apology or even acknowledged the delay. The fries were cold, the chicken sandwich was soggy, and they somehow managed to forget the sauce after confirming it twice. If this is the level of service they consider acceptable, I'll gladly take my business elsewhere. Definitely not up to Chick-fil-A standards.
Pastor Jamaal Francois
There are great!
TayAnn D.
It seems like every order it gets worse. We've placed several orders between my Husband and I in the last few weeks. It started out good but it seems as time went on each order got worse. For convenience, we sometimes order delivery....food is cold when it arrives. I'm not 5 minutes away. I've brought food from Aiken back to North Augusta that remained hotter. Condiments that were requested/selected were completely left out. The latest, today, waffle fries tasted old. The sandwich wasn't that great, but I was hungry and ate it. The fries were a waste of money though. For the prices and reputation, I expect better. Nevertheless, I told my Husband no more!
Lance Bell
It's always fine when I go there
Glenna Nesmith
One of my favorite chick fil a’s to go to ! Nice , quick and friendly !
Ellis Johnson
In and out super quick now that there is a mobile line and a drive thru line. Coffee and biscuit was great!
Doug Caval
Chick-fil-A is the only fast food restaurant I'd eat at.
Mi jesus Mi amado
Hello !!! Super excellent this place is clean and nice from the parking lot to the inside, super nice, excellent food, excellent service, its employees, manager, super loving, everything very nice, I totally recommend this place 👍🏻
If I could give zero stars, I would. This Chick-fil-A in North Augusta must be operating in an alternate universe where slow service, wrong orders, and cold food are considered “my pleasure.” I waited in the drive-thru longer than it would’ve taken me to cook the meal myself. Got a nugget meal—half the nuggets were missing, the fries were limp, and they gave me a sweet tea when I asked for unsweet (which is basically a crime in the South). The cherry on top? No Chick-fil-A sauce. What kind of chaotic operation are y’all running here? I came for comfort food and left with trust issues.
This location is a mess. Pulled up expecting the usual Chick-fil-A quality, but it felt more like a fast food horror show. The employees looked miserable, the order screen was broken, and nobody seemed to know what was going on. I ordered a simple #1 with no pickles—got a cold sandwich with pickles, no napkins, and a lemonade that tasted like it had been sitting out all day. Dining room looked like it hadn’t been cleaned in hours—tables sticky, floors trashed. Not sure what’s going on at the North Augusta Chick-fil-A, but they need serious help. This place gives the brand a bad name.
Absolutely the worst Chick-fil-A experience I've ever had—and I've been to plenty. The service was shockingly slow for a place known for efficiency. I waited over 20 minutes in the drive-thru only to be handed the wrong order, twice. Staff seemed completely disorganized and distracted, and no one offered an apology or even acknowledged the delay. The fries were cold, the chicken sandwich was soggy, and they somehow managed to forget the sauce after confirming it twice. If this is the level of service they consider acceptable, I'll gladly take my business elsewhere. Definitely not up to Chick-fil-A standards.
There are great!
It seems like every order it gets worse. We've placed several orders between my Husband and I in the last few weeks. It started out good but it seems as time went on each order got worse. For convenience, we sometimes order delivery....food is cold when it arrives. I'm not 5 minutes away. I've brought food from Aiken back to North Augusta that remained hotter. Condiments that were requested/selected were completely left out. The latest, today, waffle fries tasted old. The sandwich wasn't that great, but I was hungry and ate it. The fries were a waste of money though. For the prices and reputation, I expect better. Nevertheless, I told my Husband no more!
It's always fine when I go there
One of my favorite chick fil a’s to go to ! Nice , quick and friendly !
In and out super quick now that there is a mobile line and a drive thru line. Coffee and biscuit was great!
Chick-fil-A is the only fast food restaurant I'd eat at.
Hello !!! Super excellent this place is clean and nice from the parking lot to the inside, super nice, excellent food, excellent service, its employees, manager, super loving, everything very nice, I totally recommend this place 👍🏻
Restaurantji Recommends
I have eaten breakfast at this location twice. The food and coffee are served nice and hot. Nice employees.
Turns off delivery over an hour before close. Whats the point of even offering delivery then??
I love Chick-fil-A
I enjoyed the service, atmosphere, and food.
Good food, cheerful and courteous service.
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