Chipotle Mexican Grill

Very nice young ladies took my orders! I had 5 orders for children and they wanted something different for each bowl or burrito. I liked the affordability and fast service. The quality was great and my nieces, nephew, and 2 sons enjoyed their lunch.

Atmosphere: 5

Food: 5

Service: 5

This is the good Chipotle. The one in Augusta needs to be condemned. whoever worked 11-20-2024, the two gentlemen who worked the register and bar need a raise. Damn I wish I had cash,I would've been able to leave something. SERIOUSLY COMPENSATE THESE TWO DUDES THEY ARE THE BEST FOR THIS FRANCHISE AND BUSINESS.

Atmosphere: 5

Food: 5

Service: 5

Thank you for being our areas little gem…we have been to so many out of town chipotles that are dirty always out of product and snotty customer service. You my chipotle team are amazing keep it going strong and thank you for all you do for our community :)

Atmosphere: 5

Food: 5

Service: 5

This location is horrible. They haven't had cheese for 6 WEEKS! I guess they're raising the cow from birth. No excuse possible for that amount of time other than horrible management.

Atmosphere: 1

Food: 1

Service: 1

This is an underwhelming establishment. Food tasted old & over seasoned. We won't be back.

Atmosphere: 3

Food: 1

Service: 3

I just ordered a smoked brisket and chicken quesadilla on the app. The quesadilla was very thin once I opened it, they didn’t add any cheese or enough meat . And to top it all off I ordered vinaigrette to go along with it as soon as I get there to pick up the order, they had a sign on the door saying that they’re out of it .. so yall charging people for things now that they didn’t receive?? Okay …

Chipotle is entirely too high for them to be this stingy! I usually ask for an extra vinaigrette so I grabbed a second without even having looked at the first container (top) they gave me. I’m so glad I did because what is this DROP of dressing they think would go with a full bowl of salad. This is not their first time doing this either. Not to mention the chips were extremely stale. The portion of the salad and the great attitude of the employees allowed for a 3 star.

Atmosphere: 5

Food: 2

Service: 5

Everything could have been wonderful if they had had a choice of no cilantro in their items. They need to cater to everybody not just people who love cilantro.

Atmosphere: 5

Food: 3

Service: 5

I've given this Chipotle so many chances, hoping they'd improve, but every single time, I'm disappointed. My orders are consistently missing items, and the portions are seriously lacking. The service isn't any better—don't even bother trying to call them because they never answer. For the price they charge, you'd expect decent service and complete orders, but that's clearly too much to ask. Save your money and go somewhere else where they'll actually get your order right

Atmosphere: 1

Food: 1

Service: 1

Service is so bad. Laughing, unprofessional and rude as hell.

Atmosphere: 1

Food: 1

Service: 1

The workers are so amazing! Love this chipotle!!!

Atmosphere: 5

Food: 5

Service: 5

The absolute most bland food I've ever had in my life!! Queso was basically water and the guacamole was already browning.

Food: 1

Service: 2

I was pushed to try chipotle after purposefully staying clear of it. I get marketing a "big" burrito bur Christ. I opened it when it was delivered and had to just unrap it and make into a damn bowl.... I don't understand, the portions of food are so large everything is literally falling out of it while I unwrapped it. Definitely not an easy or Un messy lunch/dinner. Won't be back

Atmosphere: 1

Food: 1

Service: 1

Placed an order via DoorDash, once it arrived I noticed it did not have the right ingredients, I called chipotle since they were the ones who made it. A girl answers the phone with “hello” I said is this chipotle? She says yea how can I help you. I explained that I did not receive my veggies in my order to which she rudely says we can’t do anything about that you’ll have to contact door dash, I said I will but yall are the ones who made the order so you should be aware to which she still says we can’t do anything about it and hangs up. Very unprofessional.

Food: 1

Service: 1

This establishment locks their doors 10 or 15 minutes early. Unfair. They didn't even acknowledge me at the door. I could've needed anything!!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Steak Burrito with Rice Black Beans Pico and Cheese