Firehouse Subs N. Augusta

Great food, lovely staff

Atmosphere: 5

Food: 5

Service: 5

Quick service good food

Atmosphere: 5

Food: 5

Service: 5

Chili is room temperature. They took my daughter's order wrong and gave her a sandwich she didn't want, then refused to take it back and make the right one.

Service: 1

This place is a complete rip off. I ordered 2 medium subs that had a 1/3 of the bun with no meat on it. Don't waste your money they do not care. The manger needs professinal training. Never again.........

ordered a club on a sub, thanked the guy who made it, drove all the way home just for there to be no meat on my sub

Manager very rude and unprofessional

Atmosphere: 1

Food: 1

Service: 1

They need to get people that actually want to work... The young man that took our order, you could tell he didn't want to be there, no smile, no nothing. He didn't even ask what size sub we wanted or combo. He looked miserable !

Atmosphere: 3

Food: 4

Service: 3

I walked in anxious to order because I had not eaten at firehouse subs in a while. I was traveling from out of town on business at the nearby Walmart and walked to firehouse to get lunch. Upon entry into the establishment, no one greeted me or even acknowledged me. I walked to the order area as 4 workers were preparing sandwiches and talking and laughing. I patiently waited at the counter for at least a minute, still no acknowledgment or greeting. After one of the workers looked at me directly and continued to prepare other sandwiches, I still received no sort of acknowledgment at all. No hello, be right with you, welcome, nothing. I was the only person in line, and because of this I politely walked out of the establishment disappointed and went to Arby’s because it was Sunday and Chik Fil’A was closed. Terrible customer service!

Was asked to.leave restaurant when I questioned chasier on my change. Bill was 10.33 and handed her 50 cents first and a 20. She returned 9 and change insisting she gave me what computer said was.owed. I questioned again bill and told her what I gave her and.told.her change was wrong. She called another
Lady who.told me I had an attitude and said no chasier.is wrong and rather than check behind herself she was accusing me.of an attitude. Ok, I told her I was ired

Atmosphere: 2

Food: 1

Service: 2

Slow service

This location have a great staff that cares about their customers!

Atmosphere: 5

Food: 5

Service: 5

We love the subs, most workers great. But I tell ya, when waiting for our order, this young man walked in with his pants well below the waist and where does he go? Behind the counter to work.
C'mon, have some type of dress code. I don't want food prepared by someone with his pants down below his butt.

Atmosphere: 3

Food: 4

Service: 4

Never had more people work harder to make me feel unwelcome and like an inconvenience than Sunday night at a Firehouse Subs!

Atmosphere: 1

Food: 3

Service: 1

Came in to get a salad. The employees in this store were extremely rude when I asked for a bag for my food because my order was for take out. After I asked the woman proceeded to give her co workers a nasty look because I asked for a bag. As if I was interrupting her while she was standing there doing nothing.
Awful customer service. Don’t recommend

Best subs EVER!!! Also very good service every time!