I've gone to this establishment twice. 1st time they forgot to include my CB, Onion rings drink and they were out of jalapeño poppers total for what forgot was close to $10.00. Second time I'd ordered $40.00 worth of food and they argued with me telling me I only ordered a CB & FF. This. Time it took a manager to figure out what the issue was. But when I got home ready to eat I realized the toppings weren't even close to the way I'd ordered it. That was both my 2nd and last time at sonic
Atmosphere: 1
Food: 1
Service: 1
Grace Attebery
I placed an order in the app, but they had it out to me very quickly. The area was clean, and the patio area wasn't dirty.
Atmosphere: 5
Food: 5
Service: 5
Ashley Mooney
Love the drive up, food, service, and can't forget the shakes and ice cream.
Atmosphere: 5
Food: 5
Service: 5
Brittany J
Long wait in the drive thru, got the order wrong, they acted like they were deaf asking me what i said over and over as i was yelling, and as soon as she gave us the food she slammed the window closed. The only plus is the tots were good, but my hot dog was wrong.
Atmosphere: 1
Food: 3
Service: 1
RCL MUSIC
Showed up about 30 mins before closing, was able to place my order and pay but was told afterwards that the grill was already shut down and that I have to come back in the morning to get my refund due to there not being a manager on duty.
Atmosphere: 1
Service: 1
Mary
This place should go out of business. The past 4 times we've ordered a hotdog, the bun is hard and the hotdog itself is overcooked. Its probably sat out all day
Atmosphere: 1
Food: 1
Service: 1
Rontrez Dawson
Food was over cooked n customer service was mid but atleast my food was kinda quick
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Tots, Burger
Nadia Rahman
Guys never go to this sonic location. I’ve been here twice and both times it’s been terrible. We waited over 30mins in the drive thru line and in the end got an under cooked/cold hot dog and burger. Also my husband got a Reeces Peanut Butter Cup Blast and I got a M&M Blast. And they swapped the toppings so that mine had the peanut butter cup at the bottom and my husband’s had the M&M on his bottom. I am ALLERGIC to peanut butter. This could’ve ended so badly for me!!
Atmosphere: 1
Food: 1
Service: 1
JC Cunningham
To Whom It May Concern,
On the night of August 1st, 2025, I encountered some deeply disappointing service from a young Hispanic woman working the night shift. Her approach to customer interaction was rude, impatient, and needlessly confrontational. When I asked to speak with a manager or supervisor, she flat-out refused and ignored me. I then reached out to other young women on staff — many of whom I see daily — and waited patiently, yet still, no one acknowledged or addressed my request.
Let me be clear: I understand when a team is short-staffed or overwhelmed — I’m here nearly every day and I get it. But no customer should be treated like a burden for simply placing an order. I wasn’t being rude or demanding — I was trying to clarify a mistake (removing bacon and letting her know I’d be using tap pay to save her time). Instead of receiving basic respect, I was brushed off and met with negativity.
I even stood outside my car to calmly explain the situation. Rather than listen, she insulted me by suggesting I just wanted something for free, then walked off mid-conversation yelling, “I’m busy.” That moment wasn’t just frustrating — it was demeaning.
As a Black man, I’m constantly mindful of how I express myself, because even the slightest show of frustration can be misinterpreted. That awareness shouldn’t be necessary, but here we are. The way this situation was handled left me feeling disregarded, disrespected, and unheard — and that’s not something I’ll stay silent about.
I’ve been waiting over 20 minutes for a manager — and no one has shown up. That’s unacceptable. I’m reaching out to corporate, and yes, I will be speaking to the press. You can review your security footage for proof — I stand by everything I’ve said here.
This incident doesn’t reflect the standard I usually see from your team — many of your staff are great. But on this night, your brand was poorly represented, and I left feeling small for simply trying to spend my money. That’s not just bad service — that’s a failure in leadership.
Do better. You’ve earned your 3.9-star rating.
— J. Cunningham
Atmosphere: 1
Food: 3
Service: 1
Bill Dixon
I normally don't leave reviews but felt the need this time. I went through the drive-thru to pickup a couple of slushes. Service was great. Both slushes were terrible. My cherry slush was a very light colored pick. No flavor. My wife's grape was almost pure ice. Niether had enough flavoring to figure what kind they were suppose to be. Went straight to the trash
Brooklynn was nice and the the pretzel and cheese was good.👌🏽👌🏽💯
Atmosphere: 5
Food: 5
Service: 5
Bbook392
Great food Great staff!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger
Angel Owenss
Footling conne
Atmosphere: 5
Food: 5
Service: 5
John Kaylor
Best chili dogs any where.
Atmosphere: 5
Food: 5
Service: 5
Lyndsey A. Hix
Wow, this was a bad experience. Blue raspberry slush was blue but had zero flavor. Dirty root beer was mostly lime, no coconut, and tasted like toxic waste. Undrinkable. Dirty diet Dr Pepper had all coconut, no lime, and was also undrinkable. Wasted money all around. Won’t be returning to this location. We think whoever made the drinks put all the lime in one drink and all the coconut in the other. Not sure the explanation for why the slush was flavorless.
I've gone to this establishment twice. 1st time they forgot to include my CB, Onion rings drink and they were out of jalapeño poppers total for what forgot was close to $10.00. Second time I'd ordered $40.00 worth of food and they argued with me telling me I only ordered a CB & FF. This. Time it took a manager to figure out what the issue was. But when I got home ready to eat I realized the toppings weren't even close to the way I'd ordered it. That was both my 2nd and last time at sonic
Atmosphere: 1
Food: 1
Service: 1
I placed an order in the app, but they had it out to me very quickly. The area was clean, and the patio area wasn't dirty.
Atmosphere: 5
Food: 5
Service: 5
Love the drive up, food, service, and can't forget the shakes and ice cream.
Atmosphere: 5
Food: 5
Service: 5
Long wait in the drive thru, got the order wrong, they acted like they were deaf asking me what i said over and over as i was yelling, and as soon as she gave us the food she slammed the window closed. The only plus is the tots were good, but my hot dog was wrong.
Atmosphere: 1
Food: 3
Service: 1
Showed up about 30 mins before closing, was able to place my order and pay but was told afterwards that the grill was already shut down and that I have to come back in the morning to get my refund due to there not being a manager on duty.
Atmosphere: 1
Service: 1
This place should go out of business. The past 4 times we've ordered a hotdog, the bun is hard and the hotdog itself is overcooked. Its probably sat out all day
Atmosphere: 1
Food: 1
Service: 1
Food was over cooked n customer service was mid but atleast my food was kinda quick
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Tots, Burger
Guys never go to this sonic location. I’ve been here twice and both times it’s been terrible. We waited over 30mins in the drive thru line and in the end got an under cooked/cold hot dog and burger. Also my husband got a Reeces Peanut Butter Cup Blast and I got a M&M Blast. And they swapped the toppings so that mine had the peanut butter cup at the bottom and my husband’s had the M&M on his bottom. I am ALLERGIC to peanut butter. This could’ve ended so badly for me!!
Atmosphere: 1
Food: 1
Service: 1
To Whom It May Concern,
On the night of August 1st, 2025, I encountered some deeply disappointing service from a young Hispanic woman working the night shift. Her approach to customer interaction was rude, impatient, and needlessly confrontational. When I asked to speak with a manager or supervisor, she flat-out refused and ignored me. I then reached out to other young women on staff — many of whom I see daily — and waited patiently, yet still, no one acknowledged or addressed my request.
Let me be clear: I understand when a team is short-staffed or overwhelmed — I’m here nearly every day and I get it. But no customer should be treated like a burden for simply placing an order. I wasn’t being rude or demanding — I was trying to clarify a mistake (removing bacon and letting her know I’d be using tap pay to save her time). Instead of receiving basic respect, I was brushed off and met with negativity.
I even stood outside my car to calmly explain the situation. Rather than listen, she insulted me by suggesting I just wanted something for free, then walked off mid-conversation yelling, “I’m busy.” That moment wasn’t just frustrating — it was demeaning.
As a Black man, I’m constantly mindful of how I express myself, because even the slightest show of frustration can be misinterpreted. That awareness shouldn’t be necessary, but here we are. The way this situation was handled left me feeling disregarded, disrespected, and unheard — and that’s not something I’ll stay silent about.
I’ve been waiting over 20 minutes for a manager — and no one has shown up. That’s unacceptable. I’m reaching out to corporate, and yes, I will be speaking to the press. You can review your security footage for proof — I stand by everything I’ve said here.
This incident doesn’t reflect the standard I usually see from your team — many of your staff are great. But on this night, your brand was poorly represented, and I left feeling small for simply trying to spend my money. That’s not just bad service — that’s a failure in leadership.
Do better. You’ve earned your 3.9-star rating.
— J. Cunningham
Atmosphere: 1
Food: 3
Service: 1
I normally don't leave reviews but felt the need this time. I went through the drive-thru to pickup a couple of slushes. Service was great. Both slushes were terrible. My cherry slush was a very light colored pick. No flavor. My wife's grape was almost pure ice. Niether had enough flavoring to figure what kind they were suppose to be. Went straight to the trash
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
Brooklynn was nice and the the pretzel and cheese was good.👌🏽👌🏽💯
Atmosphere: 5
Food: 5
Service: 5
Great food Great staff!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger
Footling conne
Atmosphere: 5
Food: 5
Service: 5
Best chili dogs any where.
Atmosphere: 5
Food: 5
Service: 5
Wow, this was a bad experience. Blue raspberry slush was blue but had zero flavor. Dirty root beer was mostly lime, no coconut, and tasted like toxic waste. Undrinkable. Dirty diet Dr Pepper had all coconut, no lime, and was also undrinkable. Wasted money all around. Won’t be returning to this location. We think whoever made the drinks put all the lime in one drink and all the coconut in the other. Not sure the explanation for why the slush was flavorless.
Food: 1
Loading...