I have been to this sonic location plenty of times and never had any issues until today. I placed a mobile order that was supposed to be ready at 7:41pm .. there was a line so I gave them some grace until I realized it was 7:55pm and there were no cars in the drive-thru.. so its now 8:00pm and I pull around to the drive-thru .. I explain that I had been waiting for my food for abt 20 minutes at this point and the girl speaking was very nice and apologetic and read my order out to me and told me to pull around. I pull around they bring me my food mind you.. all I had was a SMALL slushy and a SMALL chilli cheese tot. When I get my food, immediately I notice my drink is wrong .. i give it back they fix it I thought everything was good … NO , I open my bag and its some type of burger and PLAIN tots .. I will not be returning to this location ever.
Atmosphere: 1
Food: 1
Service: 1
Sharon
Even when they are not busy they still can't seem to get it together. Very poor service.
Service: 1
Zachary N.
Slowest sonic in south Carolina! Waited 15 mins on a sweet tea
Atmosphere: 1
Food: 1
Service: 1
Livvy Pearson
Was at a stall for 5-10 minutes. Pressed button and waited. (3x over the 5-10 mins) No one answered. No one came to let me know that stall didn’t work. Nothing. Moved stalls and got a reply immediately when button was pressed. Also got my order wrong
Mitch Lien
They don’t mix the blasts lol what a joke.
Atmosphere: 1
Food: 1
Service: 1
Quincarleton Miles
They are disrespectful and slow and I seen roachs on the wall this place need to be closed down
Will Florentin
Great service, food is cooked perfectly as far as fast food goes and the server gorl was polite and nice.
Atmosphere: 5
Food: 5
Service: 5
Myra Josey
Eat here on a regular basis & they are consistently great. Food - great, service - fast, selection & seasonal specials - wonderful, prices - reasonable. Today there was a mistake made on a special order (no big deal, it happens). The problem was immediately rectified, & the server apologized profusely. Remains one of our favorites!
Atmosphere: 5
Food: 5
Service: 5
Racheal Racheal
Taking back my 5 stars. Nobody said anything at the drive through so I went and parked waited 10 min and still nobody came totaling about 15 min of waiting time for nothing. Get it together management! Hire a better team you know theres nowhere to eat in North Augusta I came to grocery shop on this side of the bridge for better service but clearly thats not a thing over here anymore.
I've gone to this establishment twice. 1st time they forgot to include my CB, Onion rings drink and they were out of jalapeño poppers total for what forgot was close to $10.00. Second time I'd ordered $40.00 worth of food and they argued with me telling me I only ordered a CB & FF. This. Time it took a manager to figure out what the issue was. But when I got home ready to eat I realized the toppings weren't even close to the way I'd ordered it. That was both my 2nd and last time at sonic
Atmosphere: 1
Food: 1
Service: 1
Grace Attebery
I placed an order in the app, but they had it out to me very quickly. The area was clean, and the patio area wasn't dirty.
Atmosphere: 5
Food: 5
Service: 5
Ashley Mooney
Love the drive up, food, service, and can't forget the shakes and ice cream.
Atmosphere: 5
Food: 5
Service: 5
Brittany J
Long wait in the drive thru, got the order wrong, they acted like they were deaf asking me what i said over and over as i was yelling, and as soon as she gave us the food she slammed the window closed. The only plus is the tots were good, but my hot dog was wrong.
Atmosphere: 1
Food: 3
Service: 1
RCL MUSIC
Showed up about 30 mins before closing, was able to place my order and pay but was told afterwards that the grill was already shut down and that I have to come back in the morning to get my refund due to there not being a manager on duty.
I have been to this sonic location plenty of times and never had any issues until today. I placed a mobile order that was supposed to be ready at 7:41pm .. there was a line so I gave them some grace until I realized it was 7:55pm and there were no cars in the drive-thru.. so its now 8:00pm and I pull around to the drive-thru .. I explain that I had been waiting for my food for abt 20 minutes at this point and the girl speaking was very nice and apologetic and read my order out to me and told me to pull around. I pull around they bring me my food mind you.. all I had was a SMALL slushy and a SMALL chilli cheese tot. When I get my food, immediately I notice my drink is wrong .. i give it back they fix it I thought everything was good … NO , I open my bag and its some type of burger and PLAIN tots .. I will not be returning to this location ever.
Atmosphere: 1
Food: 1
Service: 1
Even when they are not busy they still can't seem to get it together. Very poor service.
Service: 1
Slowest sonic in south Carolina! Waited 15 mins on a sweet tea
Atmosphere: 1
Food: 1
Service: 1
Was at a stall for 5-10 minutes. Pressed button and waited. (3x over the 5-10 mins) No one answered. No one came to let me know that stall didn’t work. Nothing. Moved stalls and got a reply immediately when button was pressed. Also got my order wrong
They don’t mix the blasts lol what a joke.
Atmosphere: 1
Food: 1
Service: 1
They are disrespectful and slow and I seen roachs on the wall this place need to be closed down
Great service, food is cooked perfectly as far as fast food goes and the server gorl was polite and nice.
Atmosphere: 5
Food: 5
Service: 5
Eat here on a regular basis & they are consistently great. Food - great, service - fast, selection & seasonal specials - wonderful, prices - reasonable. Today there was a mistake made on a special order (no big deal, it happens). The problem was immediately rectified, & the server apologized profusely. Remains one of our favorites!
Atmosphere: 5
Food: 5
Service: 5
Taking back my 5 stars. Nobody said anything at the drive through so I went and parked waited 10 min and still nobody came totaling about 15 min of waiting time for nothing. Get it together management! Hire a better team you know theres nowhere to eat in North Augusta I came to grocery shop on this side of the bridge for better service but clearly thats not a thing over here anymore.
Service: 1
Slowest service i have ever come across
Restaurantji Recommends
I've gone to this establishment twice. 1st time they forgot to include my CB, Onion rings drink and they were out of jalapeño poppers total for what forgot was close to $10.00. Second time I'd ordered $40.00 worth of food and they argued with me telling me I only ordered a CB & FF. This. Time it took a manager to figure out what the issue was. But when I got home ready to eat I realized the toppings weren't even close to the way I'd ordered it. That was both my 2nd and last time at sonic
Atmosphere: 1
Food: 1
Service: 1
I placed an order in the app, but they had it out to me very quickly. The area was clean, and the patio area wasn't dirty.
Atmosphere: 5
Food: 5
Service: 5
Love the drive up, food, service, and can't forget the shakes and ice cream.
Atmosphere: 5
Food: 5
Service: 5
Long wait in the drive thru, got the order wrong, they acted like they were deaf asking me what i said over and over as i was yelling, and as soon as she gave us the food she slammed the window closed. The only plus is the tots were good, but my hot dog was wrong.
Atmosphere: 1
Food: 3
Service: 1
Showed up about 30 mins before closing, was able to place my order and pay but was told afterwards that the grill was already shut down and that I have to come back in the morning to get my refund due to there not being a manager on duty.
Atmosphere: 1
Service: 1
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