Zaxby's Chicken Fingers & Buffalo Wings

I ordered from DoorDash tonight and there were SEVERAL things wrong with my order. I ordered a large fry and was barely given any fries at all, I was given zero sauces despite ordering honey mustard, zero utensils despite me ordering coleslaw, and not even a straw for my Peach Tea. Speaking of the Peach Tea, it was extremely warm and watered down and completely undrinkable. I do not recommend ordering here.

Ordered a big Zac snack tossed and the tenders hardly had a touch of sauce on them. The toast was brick hard and cold. And the fries on my meal and my husbands loaded fries tasted like old rotten grease. Very disappointed.

Atmosphere: 1

Food: 1

Service: 1

Very excellent!¡!!!!!

Atmosphere: 5

Food: 5

Service: 5

Placed an online curbside order on 8/11 at 2:57. I get there shortly after 3. Check in online say my order will be out by 3:07. 3:17 still haven’t received my order I walk inside and it’s sitting on the DoorDash stand. Needless to say the food is cold and my chicken was old and tough. Highly disappointed

Food: 1

Service: 1

Came to this location with my fiancé through drive thru. Placed our order and paid, the employees had me and 2 other cars to park so they can get our food prepared. As a former Zaxbys employee this is not how this is supposed to go. As suspected, our food got handed to the car beside us. The lady opened the food and put her hands in it and her and the employee pointed at my car because it was our order. They put our food in their passenger seat while the employee grabs the correct order for them. Our food is still in someone else's car. Eventually the zaxbys employee gets it back from her and tries to give it to me and my fiance. We asked for them to remake it as we saw what happened. They took it back inside and not even a few minutes later it was brought back out pretending it was remade. It was not remade. Very unprofessional and definitely will not be back to this location. We called corporate as well and they said the manager would be reaching out to us but we never heard anything. My fiance and I have both worked at a Zaxbys so we know this whole situation was handled wrong.

Atmosphere: 1

Food: 1

Service: 1

Elijah was great. He was patient with me & the system not working properly. Keep up the good work! Q was super sweet too!

Atmosphere: 5

Food: 5

Service: 5

They shorted me on my fries this afternoon. I mean there were a few fries in my wings and things. I mean a few

Atmosphere: 4

Food: 3

Service: 3

Food is good but service could be better. I placed 4 orders but only received a few sauces. Asked for more and only received an extra one.

Service: 2

Came in at 1220. Stood in line with no one in front of me for 8 minutes. Placed order at 1228. I wanted chicken fingers tossed in sauce, and extra seasoning on the fries.

Sit down. At 1245 my order is finally ready. I open the container and see the fingers are dry and I have the dipping sauce instead, and I look at the receipt and it’s ordered as a dip, so whatever that’s fine. But the toast isn’t toast it is BREAD. and the extra seasoning? How about NO seasoning. Is this a joke? I feel someone is pranking me right now. Pic of receipt is included. This is completely screwed.

Atmosphere: 1

Food: 2

Service: 1

Service was fast, friendly and order was inaccurate. The problem was corrected immediately. Food was as expected.

Atmosphere: 3

Food: 5

Service: 3

Great food I eat there often but the service and the people at the drive thru are awful they make me wait more then normal and move me to a parking space after 20min i decide to get out my car to go inside and the lady laugh at me and ignore rolling her eyes like I did something to her just because I order 2 egg rolls I have to get out my car and ask for my money back what a waste of time

Atmosphere: 1

Food: 5

Service: 1

Handing out salads in drive-thru with no utensils..??? Being from across the river, I expected better here, but the service has really tanked.

The speaker is broken, so I could not remember what was on the menu and I had to order something extra at the window. I made it very clear that I would be happy to wait on the side and I was very apologetic, and the girl the window acted like I just called her a hateful name. Not only did she make it very clear she was talking badly about me to the staff in the back, she then lectures me at the window about not adding things retroactively. I understand that work is hard, but work is hard for everyone. You don't need to treat customers that way, it really isn't that difficult to be kind.

The young lady taking orders outside at the drive thru has a terrible attitude. I politely said that I wanted to drive forward to see the menu because I was not familiar with Zaxbys and she copt an attitude. She mumbled when I asked her a question.
Spoke to people at the window and they were very nice and apologetic.
Chicken fingers were dry and they only gave me one drink instead of the 2 that I paid for.
Suggest you send order takers down the street to Chick-fil-A to learn maners before putting them on their own.

Food: 2

Service: 1

Worst location ever, burned my food and still gave it to me.

Atmosphere: 1

Food: 1

Service: 1