Zaxby's Chicken Fingers & Buffalo Wings

I'm just gonna stop ordering takeout!! Got 2 Zensation salads, both with no drizzle, both with no egg roll. The Asian slaw was not right either. Was NOT zensational at all.

I’m not usually not to write a bad review because every restaurant has tough times, but this one is consistently bed. Every time I go there, my order gets messed up. Today, part of my order was left out so I had to go back to get the rest of my food. Instead of making it over because it had been out for about 20 minutes at that time, the lady said they just made it even though she had to look in the box to see what it was and it was sitting on the counter top when I pulled up!

This how of service is what I get every time I go there. Of course the survey code on the receipt isn’t clear so I can’t even formally complain. I’ll just take my business elsewhere from now on.

The worst loaded fries we ever had , the tenders was not cut up, nor the bacon. We didnt even get utensils

Awesome staff and food was great

This Zaxby’s is OUT OF ZAX SAUCE?! Are you kidding me?! They also had me pull over and park and wait for my food with only 1 care behind me…and…to top it off…they left something out of my kids meal. Do NOT recommend. 0/3 during my experience tonight.

I'm so disappointed. All of the bad lettuce was at the bottom. I couldn't even eat on my lunch break. People do not care how they serve food anymore.

Don't order curbside. Something is happening with the staff lately where orders are just forgotten. I knew this location was suspect at night, but now this issue. Also no seasoning on fries. Go to the one on Edgefield rd instead.

This location is consistently serving subpar quality food and not putting orders together accurately. Tonight the chicken fingers and wings were hard to chew and not warm as if they had been sitting for an extended period of time. Received Sweet and Spicy sauce instead of Zax sauce that I ordered. Ordered Diet Dr Pepper and my drink was a mixture of Coke and something else. Initially I thought it was Coke and I decided to drink it anyway, but halfway through it started tasting like something I'm not even sure. No straws for our drinks. Zaxby's prices have become outrageous at nearly $18 for Wings n Things, they could at the very least make the order fresh and accurate. Then they will act like you're in the wrong when you complain. I've wasted my money at this location for the last time. Avoid the North Augusta Knox Rd Zaxby's or risk wasting your money and time you have been warned.

I want to say that I love the Zaxby’s because the food is always great, but I have been so frustrated with the curbside pick up… I have done curbside three times in the last two weeks and every single time I get here I let my email know that I have arrived And after waiting 20 to 30 minutes for my food to come out, I ended up calling the store and got hung up on twice. I end up having to go inside or through the drive-through to let them know that nobody has ever brought my order out. I am not sure why they even offer curbside, if they never even bring it out… It’s very frustrating and we will not continue to go to this Zaxbys location.

Every time I came to this location they give me something like this. This time I had enough and went back inside for a different sandwich but was met with the same exact one. I also asked for no peppers and onions only, I didn't ask for no garlic aioli. Also not the first time they did this.

Ordered a meal and never got the fries now the soda machines has not many options like before. So instead of better is getting worse. Woww the money nowadays get you nothing expensive and bad 👎 food

I go to this zaxbys because it’s the closest to my house and I go once every couple months trying to have hope and give this place the benefit of the doubt but today was my LAST time going to this place. This restaurant on Knox Ave has the WORST service I have ever experienced, the wait is always long just for my order to always be wrong. They charge for extra sauces they never include in the bag. No matter if u do curbside or drive thru the wait is at least ten minutes or more of waisting gas. Just to recieve food that’s not even cooked decently half the time. I will rather take my chances at McDonald’s at least I know it’ll be a 50% chance my experience will be decent compared to the Zaxbys on Knox Ave. If you visit a Zaxbys restaurant I would highly suggest going to the one on Walton Way or Edgefield road instead.

Unfortunately I did not have a good experience at this location while dining with my family. Ordered in the drive thru not an issue. We were asked to pull up and park to have our food brought out fresh. 4 loaded fries and a couple of kids meals. The food we received after waiting was no where near fresh. Fries were old not much chicken little to no ranch and cheese on each. Very disappointing considered the amount spent on this order. Attempted to contact store to which I was unsuccessful in speaking with a manager.

Placed an order ahead of time and waiting for 30 minutes watching drive thru cars come and go. Finally got my food and was cold and soggy. If possible go to the chick fil a down the road.

The food was very good. I got 3 5-finger plates with double fries. My family and I enjoyed it. Will be coming back again. And they have great customer service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Extra Sauce, Chicken Finger Plate