As a former employee I have witness multiple health violation such as no hair net in the kitchen, no gloves when handling peoples food, picking up the bags from the wet floor and still serving it instead of getting a new bag, then don’t even care about peoples food being mistreated and wrong. I left the store due to negligence and a personal vendetta against me by one of the managers. Not to mention we had 6 people quit in less than two weeks of her being on their shifts. It’s fast food and there’s no reason to go out of your way to make someone’s job more miserable. On top of that she will clock people out on her time and won’t let them know until they went back there to go officially on break.
Dave Grotz
Got food poisoning from this place last night. Never gain.
Tony Robinson
The absolute worst Fast Food pleace ever. Dirty, slow, and can't get any orders right!
Maddy Dylan
Just here because Khristina deserves a shoutout- The calm composure, kindness, great customer service and attention to detail she had during a big late night rush and running both windows by herself was amazing, this location is lucky to have her!
Atmosphere: 5
Food: 5
Service: 5
Daniel Craig
Antoine is the best I love this cookout and will continue to remain a satisfied customer
Atmosphere: 5
Food: 5
Service: 5
mason miller
The GM Antwon hooked us up tonight. Great service, super fast drive thru, funny jokes, and served the BEST milkshakes with a smile. Thank you for making a great dining experience for myself and my friend who is visiting for the first time. She will now be wanting a cookout in Ohio. 👍☺️
Atmosphere: 5
Food: 5
Service: 5
Kayla Brown
Service is trash. Rushing to take my order just to get it wrong
Service: 1
Crystal Toves
Burgers awesome! Shakes awesome! My order is always correct!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon & Cheese Burger, One Bacon Ranch Wrap
Kwame Kinloch
Very rude individuals work here. Wouldn’t recommend if you’re looking for a quick meal and friendly service.
Atmosphere: 1
Food: 1
Service: 1
Samuel
Completely ignored me in the drive through line for 10 minutes and then decided to ignore me inside as well even after seeing me. Why is everyone here so unprofessional and rude? It used to be one of my favorite spots .
When I need that comfort late at night after a long day on set!
Atmosphere: 5
Food: 5
Service: 5
Sheletta Ancrum
Just turn around and go to another location ! They got me waiting 3hrs for a milkshake and won’t even refund me “until a manager comes in” I’m still waiting as I type this review . They all hide in the back when customers come!
Atmosphere: 1
Food: 1
Service: 1
Allison Magill
I went through the drive through and one person started taking my order. She was polite. Halfway though, a man (I believe he was the manager) took over the order and was incredibly rude simply because I was confused.
Food: 2
Service: 1
Chaffin
Cashier could not understand what I was saying. I could not understand what she was saying. Given wrong size drink than paid for. Tables were extremely dirty. Drink station extremely dirty. All drinks were flat out of the machine. Service very slow, took over 20 minutes to get our food. Trash over flowing from trash can. I would not recommend this cook out.
Atmosphere: 1
Food: 1
Service: 1
Elijaih Tiggs
Great food and fast service! Couldn’t ask for more. Highly recommend!
As a former employee I have witness multiple health violation such as no hair net in the kitchen, no gloves when handling peoples food, picking up the bags from the wet floor and still serving it instead of getting a new bag, then don’t even care about peoples food being mistreated and wrong. I left the store due to negligence and a personal vendetta against me by one of the managers. Not to mention we had 6 people quit in less than two weeks of her being on their shifts. It’s fast food and there’s no reason to go out of your way to make someone’s job more miserable. On top of that she will clock people out on her time and won’t let them know until they went back there to go officially on break.
Got food poisoning from this place last night. Never gain.
The absolute worst Fast Food pleace ever. Dirty, slow, and can't get any orders right!
Just here because Khristina deserves a shoutout- The calm composure, kindness, great customer service and attention to detail she had during a big late night rush and running both windows by herself was amazing, this location is lucky to have her!
Atmosphere: 5
Food: 5
Service: 5
Antoine is the best I love this cookout and will continue to remain a satisfied customer
Atmosphere: 5
Food: 5
Service: 5
The GM Antwon hooked us up tonight. Great service, super fast drive thru, funny jokes, and served the BEST milkshakes with a smile. Thank you for making a great dining experience for myself and my friend who is visiting for the first time. She will now be wanting a cookout in Ohio. 👍☺️
Atmosphere: 5
Food: 5
Service: 5
Service is trash. Rushing to take my order just to get it wrong
Service: 1
Burgers awesome! Shakes awesome! My order is always correct!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon & Cheese Burger, One Bacon Ranch Wrap
Very rude individuals work here. Wouldn’t recommend if you’re looking for a quick meal and friendly service.
Atmosphere: 1
Food: 1
Service: 1
Completely ignored me in the drive through line for 10 minutes and then decided to ignore me inside as well even after seeing me. Why is everyone here so unprofessional and rude? It used to be one of my favorite spots .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
When I need that comfort late at night after a long day on set!
Atmosphere: 5
Food: 5
Service: 5
Just turn around and go to another location ! They got me waiting 3hrs for a milkshake and won’t even refund me “until a manager comes in” I’m still waiting as I type this review . They all hide in the back when customers come!
Atmosphere: 1
Food: 1
Service: 1
I went through the drive through and one person started taking my order. She was polite. Halfway though, a man (I believe he was the manager) took over the order and was incredibly rude simply because I was confused.
Food: 2
Service: 1
Cashier could not understand what I was saying. I could not understand what she was saying. Given wrong size drink than paid for. Tables were extremely dirty. Drink station extremely dirty. All drinks were flat out of the machine. Service very slow, took over 20 minutes to get our food. Trash over flowing from trash can. I would not recommend this cook out.
Atmosphere: 1
Food: 1
Service: 1
Great food and fast service! Couldn’t ask for more. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
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