Harvest & Grounds Coffee & Bakery

Cool place super yummy piping hot coffee. Very flavourful. Clean
Nice quick service

Atmosphere: 4

Food: 4

Service: 5

Great coffee and food, amazing service, the type you want from a barista!

Atmosphere: 5

Food: 5

Service: 5

The food is always fresh and so good! I have had nothing but positive experiences here. 😁 The young lady that helped us today, Sade, was so friendly and very helpful! Her smile made me smile! Good job, y’all!

If you want to absorb the most beautiful, positive energy to infuse into your day, GO HERE. Rictasha is amazing, the coffee is outstanding!

Atmosphere: 5

Food: 4

Service: 5

Incredibly slow every time I been here. Unreasonably slow. Appallingly slow. Coffee order usually wrong, despite instructions written on the cup. Food takes four times longer than drinks. Doesn't matter if there are 3 people in line or 10, you will be late to your gate if you stop here. Luckily, a Starbucks is opening soon a mere 20 feet away. Coffee and bagels are good, fine, when you finally get them.

Atmosphere: 1

Food: 4

Service: 1

The employee at this establishment showed up at 4:55 AM, glanced at the few of us standing in line, and bluntly stated they don’t open for another five minutes before walking away. She finally returned at 5:10 AM, now with more than six people standing in line behind me, only to proceed with leisurely sorting the cash in the register and cleaning the counters, completely ignoring the waiting customers. During this rude behavior, we even witnessed a cockroach crawling across the countertop, prompting everyone to leave in disgust. Out of sheer curiosity, I stayed to see how long she would continue this charade.

Eventually, I asked if she was going to help us or if I needed to find another coffee place because I had a flight to catch. She snapped back, saying she would help us when she was done setting up, her tone dripping with disdain. She wasted another 10 minutes before grudgingly serving us, all the while maintaining a hostile attitude. It seemed she was deliberately wasting time, knowing that customers with impending flights couldn't wait long.

Judging by other reviews, this pattern of behavior appears to be a regular occurrence at this establishment. Why is this person working in a coffee shop if she despises making coffee and interacting with people? Shame on you, Harvest Grounds Coffee & Bakery, for subjecting your customers to such appalling service. We don’t appreciate being held hostage by your insubordinate employees when we have flights to catch. Your lack of care for your customers' time and satisfaction is disgraceful.

I threw my coffee in the trash and went to Dunkin’ Donuts. They have much better coffee. I would recommend closing Harvest Grounds Coffee & Bakery to allow for a new establishment to set up a coffee business interested in serving the visitors to CHS.

Atmosphere: 1

Food: 1

Service: 1

Terrible service.. came here 4 days ago when arrived, asked for capuccino and person said there was no milk.
Today flying back, stopped by and same issue . No Milk.
By chance I had a half gallon of milk I used while traveling. Asked to use my milk for a cappuccino for me, and she said not allowed to use external milk. I understand if it was for someone else. But it was for me.
She really prefers not to work and keep her life with her social media during working hours.
Steam goes to over 100 Celsius, so no contamination was not even possible.
Lack of knowledge, not willing to think and serve.
A really disgrace coming it from a wonderful time here with wonderful people.
Don’t know how they keep their license.
Looks more for money laundering than anything else…
Please avoid the headache stoping here.

Atmosphere: 1

Food: 1

Service: 1

Best cappuccino I have had in a long time. I want to buy the coffee for home but it's not available.

Atmosphere: 5

Food: 5

Service: 5

This was the WORST customer service I have ever experienced in my life. The woman taking orders was INCREDIBLY hostile to every customer; she yelled at one man (who did not speak English) to make a tip selection. I ordered an iced latte, which she prepared hot. I then kindly asked for it to be iced, so she rolled her eyes, poured it into a clear cup, and topped it with a little ice, which immediately melted. I asked if she could please remake as an iced latte (which I had ordered and paid for), and she said no and refused a refund. So disgusting with every customer interaction and playing on her phone while making the drinks. Should be fired. She had dark hair with reddish ends and was working at 11am on 5/18.

Atmosphere: 1

Food: 1

Service: 1

I stopped at this coffee shop while heading through the airport to my gate on 5/11/24. I ordered a hot chai latte and it was so good! The service was very quick, efficient and friendly. Everything was kept nice and clean.

Atmosphere: 3

Food: 5

Service: 5

Very slow, employee can't even toast the correct bagels, very overpriced for quality and service and they automatically take a $4 tip, or percentage when they employees don't know what they are doing. I wouldn't have left a tip because nothing about their service justified any tip.

Atmosphere: 1

Food: 2

Service: 1

This was a cute quaint beautiful spot! The sandwich and soup was amazing!!! Will ne back!10/10

The girl taking my order put it in wrong. Tried to correct it. They made the wrong drink and I asked them to correct it and the workers had an extreme attitude and still made it wrong 3 times.

Atmosphere: 1

Food: 1

Service: 1

Barista incredibly

Atmosphere: 2

Food: 3

Service: 1

I think this was the best cappuccino I've had in an airport. I didn't even expect it to be that good, really pleasant surprise. And really nice chill dude working there. Had oat and almond milk.

Food: 5

Service: 5