KFC

5890 Rivers Ave, Charleston
(843) 554-1734

Recent Reviews

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Darlene

I'll share photos but, very disappointed with this KFC location, compared to others in the area. Normally, one chicken bowl and large side of slaw is enough to feed 2 of us. Not from this location. We ordered through the app so, they had plenty of time to prepare the food. Not only were the bowls half-full, the chicken bowl had very little amounts of everything, even the gravy. Because of the traffic on Rivers, it's an easy stop on our way home but, I'll definitely be checking the order before leaving next time.

Atmosphere: 3

Food: 2

Service: 3

Jim Gordon

Of all the KFC locations I’ve been to in my life, this is actually one of the better ones. The chicken is flavored well, not overcooked and the ladies at the window are always cordial.

Atmosphere: 4

Food: 3

Service: 4

Cj

I received raw chicken while being screamed at by the incompetent staff. Stood in line inside for 15 minutes and consistently told one second. After asking should I go through the drive through got into screaming match with the guy who wasn't wearing gloves and touching people food. Be careful!

Atmosphere: 1

Food: 1

Service: 1

Ethan

They completely ignore the people that come inside to order. Haven’t gone through the drive through but it’s really insane in here

Atmosphere: 1

Food: 3

Service: 1

Keenan Campbell

Horrible, I came in money in hand ready to order some kfc. I stood there for 5 minutes until one of the cooks came and said, drive through only….but yet the doors were unlocked for me to walk in. Make this make sense!

Atmosphere: 1

Service: 1

Steven Moore

They're more worried about drive threw then actually serving others. Also the fact kitchen don't wear gloves I'd recommend going elsewhere

Atmosphere: 1

Service: 1

Grant Grant

This establishment is really despicable with service and the staff is unfocused in our poor customer service skills.

Atmosphere: 1

Food: 1

Service: 1

Tam B

Great teamwork, friendly service, tasty food

Taje McQueen

Came up to pick up a mobile order, walked into the lobby noticed the paper sign that says “lobby closed, online orders only” waited 7 min and then asked who was in the lobby bc the entire staff had ignored the now 5 people in the lobby mind you I was 1st. The shift leader caught and attitude said I have to wait bc of the long line in the drive through then came back 4 min later to say he doesn’t know how long on mobile orders bc he has to drop fresh food bc of the line . The shift manager on duty needs retraining. Why would you use all your chicken on the drive thru line when mobile orders are was ordered 10-15 min in advance?

Atmosphere: 1

Service: 1

Chloe

Horrible service. Not only is the place running by incompetent people, but they treat you like you're stealing when you pick up your mobile order. They also did not put the biscuits with the order. AVOID THIS LOCATION.

Atmosphere: 1

Food: 3

Service: 1

Judy Williams

Mash potatoes and the original chicken was to salty I had to though the food away

Atmosphere: 5

Food: 2

Service: 5

George Gilliard

I didn't believe I paid over $10 for 3 piece combo, ( 3 crispy chicken Legs)
Nothing else was not fried crispy, only original.. I was not substituted with an extra Leg... I guess they will take that home...and it was still early not even 4pm. . Oh the dining area was closed.
I had to go thru the drive-thru.
But I love me some KFC, oh ! Of course my biscuit was dark brown on the top
Damm it man !!

Atmosphere: 3

Food: 4

Service: 3

Quite Storm

Very rude service

Renee Anderson

Manager Kandace sleeps with employees. She is rude to customers and was inappropriate with an employee in front of me. While I waited 15 mins for tenders

Juan Carlos Gonzalez

I came here after church chicken took forever and got my food way faster

Atmosphere: 5

Food: 5

Service: 5

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