Panda Express

4924 Centre Pointe Dr, North Charleston
(843) 308-0988

Recent Reviews

Sort by
Yasmin

It's not letting me upload a Pic but the honey walnut shrimp came with one measly walnut and nor enough honey. Ok dish otherwise

Atmosphere: 4

Food: 3

Service: 4

james johnson

Fresh, tasty food, nice clean restaurant and the customer service was as it should be anywhere....GREAT!

Atmosphere: 5

Food: 5

Service: 5

B R

Decent food most days. Table areas are always dirty.
Soda fountain area is nasty.bring your own drink.

Atmosphere: 2

Food: 3

Service: 4

Jason Fudge

Staff was super friendly and very polite. Seemed to have a great attitude. Food was fresh and delicious.

Atmosphere: 5

Food: 5

Service: 5

Marius James

I had never eaten at panda express before and was looking forward to it. But it was not the quality experience or flavor I had hoped. It reminded me of McDonald's or Burger King but chinese.food. Not for me.

Atmosphere: 2

Food: 2

Service: 3

Yu Ti

Second time I've pulled up to the drive thru and there's no response on the speaker, even after waiting a couple of minutes.

You guys ARE open..... right??

Tanner McClung

It was a great day for some Panda Express. Great food very well priced and the staff was awesome especially Donovan who was killing it working the cash register.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Rice w Orange Chicken

shalanda ashe

The food was great and the customers service was excellent, Richie has great customer service

Atmosphere: 5

Food: 5

Service: 5

Alexa Lucero

Every single food item contains so many vegetables to avoid giving you an actual decent meal. My chow mein had 90% cabbage and 10% noodles. Meat items such as the steak comes with 90% broccoli and like 3 pieces of actual steak. This company has enough money to NOT rip us off like this. Completely disappointed.

Atmosphere: 1

Food: 1

Service: 1

Chrystal

We came in this morning before going to the mall due to the rain. This would be the 2nd time that the fried rice was absolutely bland and gross. My teriyaki chicken tasted old and not right. My fiancé said his tummy was not feeling right after we left. Well this afternoon he’s been on the bed and very sick and couldn’t go out with plans he had. Well he is having diarrhea now TMI sorry. There was definitely something wrong with the food. Definitely foul and not fresh. Never again!!!

Atmosphere: 3

Food: 1

Service: 3

cindy sottile

We visited this location 2 times before our recent visit and never had a bad meal. Second time there was a mix up with our eggrolls receiving the wrong kind, wasting our money as we do not eat the other kind. Mind you, we live 30 min away and going back for the right item was not an option for us to consider at that point.
On our 3rd and what will be our last visit to this location. We arrived at 9:10pm. 50 min. Prior to the posted closing time on the establishment, and posted online closing time. Yet all the chairs were up on the tables. 5 employees were about. One exiting the bathroom looked like they had just finished cleaning, good to know its done... Another mopping the floors. One working the drive thru actually appearing to be serving customers, A cook who wasnt cooking but appeared to be washing the evenings dishes. The only one not doing anything was the rude male who sadly may have been the manager who attempted to help us after my grand daughter finally said hellooo, as any 4vyr old would after waiting for something for a few min... lol kids are great like that.. He finally looked up from his phone while sitting in a booth. We obviously interrupted his leisure time as he drug himself from his booth to behind the counter. Plastered a very fake smile on his face which showed kore annoyance then actual happiness and asked what he could help us with tonight.
I started to give him our order. A bigger plate all fried rice all 3 sides beijing beef. He scooped out the remaining rice left in the bowl, and all the remainjng beef in its bowl and proceeded to inform me that there were only 2 side servings of beef left. Would i like something else to replace the third. At this point i was looking at him like he was nuts. I have visited this chain in 5 states and never been told they were out of anything. Ive been told they needed to cook some more and would i like to wait on that item or choose another. But never out. But he was dead serious. 50 min to closing 1 remaining serving of fried rice and 1 beef was all he had left. I observed cars in the drive thru when i walked in. Were they being denied as well? I then asked him, as he had just used the last of the fried rice if they would be cooking more as i had 4 remaining family members order to go that needed filled that required fried rice. He inturn informed me that no... They would not be cooking anything new. What he had out was what remained to be sold. Would i like to pick something else as my third item. I asked him what he intended to provide instead of the now empty fried rice bowl? My option was white rice. No noodles, no fried rice. Yes, that right¹. He refused to replenish empty menu items 50 min untill closing. With a straight face no less, and had the nerve to act like i was asking to much of this establishment to actually provide the food advertised for sale 50 min prior to closing. Or god forbid hin do what they hired him to do and provide a service to their customers. No attempt to even see if cooking a new batch would be enough for all my orders. There for providing excellent service to their customers. Nope. He didn't bother to ask how many servings i would need to complete my remaining orders. Nothing. Just a no. We won't be cooking anything more tonight. Would i like any of the remaining dishes. Lol at this point i was laughing at what i was now considering this location and chains, Not to mention a complete failure in the customer service industry, which I have personally managed for various retail locations for almost 30 yrs. Ive seen alot.. n this guy takes the cake. The entitlement and arrogance oozing from him during our exchange was unbelievable. N has resulted in the loss of customers. We will not recommend this location to anyone nor be visiting it again. We will go else where.

Atmosphere: 1

Food: 1

Service: 1

carley kellogg

I guess they decide to close whenever they want to. Pulled in at 9:20 at the drive thru, sat for a few minutes (no one else in line) & couldn’t get a response so I backed out to run in & the doors were locked.

Atmosphere: 1

Food: 1

Service: 1

Payton Arnold

Went by on a Saturday night and their hours say they close at 10. They had the doors locked before 9:30 and wouldn’t let anyone in

Service: 1

Austin David

I don't love it but my kids sure do.

Patrick Taylor

Arrived 45 minutes before closing and there was there was no fried rice, super greens or noodles. I understand they had just been hit with a big order. The manager had her kitchen cook up some super greens and string bean chicken for my order which was nice. Unfortunately the veggies were cooked too quickly and weren't completely warmed through. They tried but I was still a bit disappointed.

Atmosphere: 4

Food: 2

Service: 2

Loading...