Tropical Smoothie Cafe

This location shouldn't have been open. They were out of acai and peanut butter. This information was not discloseduntil you tried to order a smoothie or acai bowl. There were only chairs at the small tables (4), and they hadn't been cleaned off. There were no bar stools or chairs at the counter height tables.

Atmosphere: 1

Cashier was rude. When she made our smoothies she proceeded to drop the blender container on the floor and then pick it up and make our smoothies in it without even rinsing it off. She also short handed our smoothies so she could pour herself a little extra one. I am disgusted by the practices taking place at this tropical smoothie and will not be going back, which is a shame because I was a regular. This took place on January 4th at about 3:15pm…

Atmosphere: 1

Food: 1

Service: 1

The avocolada smoothie was everything I needed !! But service was very slow, and I think I heard the cook heavily sigh multiple times and was annoyed with his job lol - took a really long time for a smoothie and wrap - will definitely be back because the jerk chicken wrap was delicious and smoothie was perfect but service needs to be better !

Atmosphere: 3

Food: 5

Service: 2

Food was amazing and very fresh!! Customer service was great! Joe & Darius were very helpful and friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Buffalo Chicken

Would the store manager please train your staff. No greeting, walked away twice as I was giving my order. Took over 30 min for two Smoothies! The associate made up 8 Smoothies let them sit on the counter walked away, then would run one at a time. Poorly managed, not clean and horrible customer service! Thanks but no thanks to this tropical smoothie location ever again!

Atmosphere: 1

Food: 3

Service: 1

Never come here. This location has the worst customer service ever. Took the line of 5 people 8 minutes before we were even acknowledged.

Atmosphere: 1

Food: 1

Service: 1

I purchased a jetty punch today with my rewards at 2:31pm and I can tell that it hasn't been blended all the way cause I'm getting small pebbles of ice through my straw this is the second time this has happened and I'm very upset because I am addicted to the smoothies from here. Update I went in today around 1:45 got a peanut butter smoothie and it was perfect I ordered in store this time and it came out perfect

Atmosphere: 5

Service: 5

This girl literally stopped taking our order and answered the phone to take someone else’s order.. what kind of customer service is that? How rude. Usually a good experience but these KIDS in here giving TS a bad look. I’ll start coming during school hours. The girl that made our smoothies brought them from around the corner. I supposed she saw the rude service we were given. Definitely a sweet girl.

Atmosphere: 3

Food: 5

Service: 1

Tired of paying $9 for a smoothie that is filled with large chunks of ice that won’t even fit through the straw.

They need to get more organized at this locaction. I ordered my food online and when i got there my order wasn't ready, no big deal. So I waited. Other custermers arrived and ordered their food from the register. I noticed they recieved their food before me and I got angery and then had to say somethong to finally get my food. Management needs to fix how they are operating.

Staff was rude and smacking gum and food was utterly garbage 1st shift sucks don't come during first shift

Atmosphere: 1

Food: 1

Service: 1

The customer service was amazing! They were so nice and when I got my food it was fresh and hot. Highly recommend going!

Atmosphere: 5

Food: 5

Service: 5

Good but sometimes the acai bowls are more soupy than usual.

Atmosphere: 5

Food: 4

Service: 5

I was craving something healthy & refreshing. Absolutely loved the Acai Bowl! The base was frozen acai topped with fresh strawberries & blueberries, sliced bananas, chunky granola, coconut, chia seeds & drizzled with honey! Yum!!

Food: 5

Service: 5

I was craving something healthy & refreshing. Absolutely loved the Acai Bowl! The base was frozen acai topped with fresh strawberries & blueberries, sliced bananas, chunky granola, coconut, chia seeds & drizzled with honey! Yum!!

Food: 5

Service: 5