Jack in the Box in Rock Hill

“I want to start off by saying I've never had bad service at this location. Yeah my order sometimes has been messed up or something missing or they been out of something or I've waited long times in drive thru, but other than that it's been pleasant. Tonight I went there, I decided to go in because I didn't see something on the menu. I was immediately greeted by an amazing employee I believe she was a manager but not sure. The name on my receipt was Scottia. This woman is the pure definition of perfect customer service. I honestly have been having a terrible day all day and she didn't know that. I was apprehensive even grabbing dinner out because I just knew something was going to go wrong but to my surprise everything was perfect. The employees we interacted with was very accommodating and polite. They pretty much put every meal into different bags and informed me on what was what. I didn't feel rushed to place my order or feel like an inconvenience to them. This was exactly what I needed today especially out of all days. It takes nothing to be nice to a customer and it means everything especially to someone who just needs a break. I will go to work tonight in a better mood and I have MS. Scottia and Jack in the box to thank for this. Scottia if you read this thank you so much for your outstanding customer service tonight I cannot thank you enough!!!! You and your coworkers deserve to be acknowledged for your hard work, excellent customer service and team work. Thanks again!!!!“

“They have majorly improved their food, and customer service in the last few years. I remember being the only person in the drive-thru, at like 2 am, and it took them about 20 minutes to get my food to my car. Now, it's maybe a 10 minute wait, depending on what time it is. Great Job!!“