I had the Italian sub, it was so good! The bread was soft. Fast service and I like that they donate to first responders. We will be back!
Atmosphere: 4
Food: 5
Service: 5
Kerra Burton
Meat on every sandwich was cold. Took forever to get simple order.
Mitch S
Asked for turkey cheese lettuce only. Got mayo, tomato, onion, pickle etc. No problem, right? Nope! No refund. Ask to speak with manager. They say they need to call the boss lady. Good, now I’ll get my refund. Nope. Sorry, no refunds. Ok. No business for you. Bye!
Food: 3
Service: 1
Jlb Jlb
It was the BOMB! It was so good. I got the Engineer Hot Sub. SO yummy.
Atmosphere: 5
Food: 5
Service: 5
Stacey Robarge
I placed an order, for the firehouse meatball sub, I waited 10-15 minutes to get said order in a store that was virtually slow, according to the staff. I received a large meatball sub with 3 meatballs on a large sub. Then it progressively got worse when the obviously shift lead still hasn't called me back and initially forgot to get my phone number the first time I called, then took it after me saying you didn't even get my number the first time. I have now been waiting for over 30 minutes and still no resolution on this issue. SMHAfter going back in to the store to try and resolve this, the manager said they did put the right amount of meatballs on, ( obviously she saw clumps of what she thought was actually meatballs, now I have to wait on the local owners to contact me. AGAIN SMDHI am now in day 3 of waiting for the manager/owner of this Firehouse and just as I thought they don't even care about custom service or rectifying this situation. This is ridiculous for a business to disrespect customers by not responding to a complaint. BUYERS BEWARE DONT FREQUENT THIS STORE.
Food: 1
Service: 1
Barbara Segraves
Took too long to get our order. We were 2nd customers in the door, 3 more customers entered & and their orders were taken & completed before even starting on our order.
Atmosphere: 5
Food: 5
Service: 4
Monique Quarles
Always good food and the right atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook & Ladder, Club on a Sub
David Eze
If ya want a good sub look no further than firehouse.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hook & Ladder
Juha
It took forever to get one Hook and Ladder sandwich and it had little meat and a ton of onions. Very dissatisfied. Only 2 people working at peak lunch time.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Hook & Ladder
john duell
The staff was very friendly and the food was awesome as
horrible customer service. waited 30 minutes , then asked for a refund bc still didn’t have our food , was told they don’t give refunds and our food was being made. got it 13 minutes later. for 2 sandwiches that were not good. won’t be
Atmosphere: 1
Food: 1
Service: 1
Stephen Rushton
My wife prefers the salads...Me...I love the subs!!!Don't pass up on the opportunity to have a cup of the chili....it is excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook & Ladder
Mike Clemmons
Well done. Nice clean store and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Christine Crabtree
Yummy. Yummy food but very crowded.
Atmosphere: 3
Food: 5
Service: 4
Rosa Knight
The cashier was very helpful as it was my first time at this location and the employees making the subs seemed to be having fun making the subs. Only waited a few mins or my sub as well.
I had the Italian sub, it was so good! The bread was soft. Fast service and I like that they donate to first responders. We will be back!
Atmosphere: 4
Food: 5
Service: 5
Meat on every sandwich was cold. Took forever to get simple order.
Asked for turkey cheese lettuce only. Got mayo, tomato, onion, pickle etc. No problem, right? Nope! No refund. Ask to speak with manager. They say they need to call the boss lady. Good, now I’ll get my refund. Nope. Sorry, no refunds. Ok. No business for you. Bye!
Food: 3
Service: 1
It was the BOMB! It was so good. I got the Engineer Hot Sub. SO yummy.
Atmosphere: 5
Food: 5
Service: 5
I placed an order, for the firehouse meatball sub, I waited 10-15 minutes to get said order in a store that was virtually slow, according to the staff. I received a large meatball sub with 3 meatballs on a large sub. Then it progressively got worse when the obviously shift lead still hasn't called me back and initially forgot to get my phone number the first time I called, then took it after me saying you didn't even get my number the first time. I have now been waiting for over 30 minutes and still no resolution on this issue. SMHAfter going back in to the store to try and resolve this, the manager said they did put the right amount of meatballs on, ( obviously she saw clumps of what she thought was actually meatballs, now I have to wait on the local owners to contact me. AGAIN SMDHI am now in day 3 of waiting for the manager/owner of this Firehouse and just as I thought they don't even care about custom service or rectifying this situation. This is ridiculous for a business to disrespect customers by not responding to a complaint. BUYERS BEWARE DONT FREQUENT THIS STORE.
Food: 1
Service: 1
Took too long to get our order. We were 2nd customers in the door, 3 more customers entered & and their orders were taken & completed before even starting on our order.
Atmosphere: 5
Food: 5
Service: 4
Always good food and the right atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook & Ladder, Club on a Sub
If ya want a good sub look no further than firehouse.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hook & Ladder
It took forever to get one Hook and Ladder sandwich and it had little meat and a ton of onions. Very dissatisfied. Only 2 people working at peak lunch time.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Hook & Ladder
The staff was very friendly and the food was awesome as
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook & Ladder
Restaurantji Recommends
horrible customer service. waited 30 minutes , then asked for a refund bc still didn’t have our food , was told they don’t give refunds and our food was being made. got it 13 minutes later. for 2 sandwiches that were not good. won’t be
Atmosphere: 1
Food: 1
Service: 1
My wife prefers the salads...Me...I love the subs!!!Don't pass up on the opportunity to have a cup of the chili....it is excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook & Ladder
Well done. Nice clean store and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Yummy. Yummy food but very crowded.
Atmosphere: 3
Food: 5
Service: 4
The cashier was very helpful as it was my first time at this location and the employees making the subs seemed to be having fun making the subs. Only waited a few mins or my sub as well.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hook