Jack in the Box

1500 W O. Ezell Blvd, Spartanburg
(864) 587-7100

Recent Reviews

Sort by
jessie lanzetti

Got them 2 for 1 $ tacos in the app.
They were hot and fresh, crispy tortilla . Can't go wrong with that.

Atmosphere: 3

Food: 4

Service: 4

lovelyj 75

This place never seems to have anything I come for. One time they were literally out of hamburger meat, taco meat, cheese, and all soft drinks. On top of that, you can be the only one in line and they still take forever getting your order ready.

keven garcia

Cold food and gets order wrong with them lazy people working

Marlan 757

Not worth the 10 min wait

Food: 3

Service: 3

Willy Kasten

Horrible experience. Only drive thru open, nobody there, and most of our order wrong. I mean how do you order a jumbo jack and get a chicken sandwich?

Justine Burridge

Food was not for me

Atmosphere: 3

Food: 1

Service: 3

Clifford Judge

Real Jack in the boxes,on this visit. The front counter employees,were so busy gossiping about social media,and playing in their hair. We the people at the front counter,went unnoticed. Poor service,poor attitudes,poor examples for Jack in The Box....

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Sandwich

Ms. Floyd

No star. I had to.select one to post ugh .
Terrible Experience – Do Not Waste Your Time or Money!

I am beyond disappointed with both the food and the service at this place. We went in for churros and donut holes, and the donut holes were freezing cold. When I mentioned this to the staff, the young employee shrugged and replied that "that's all we've got." I asked for a refund, and his response was unbelievably rude—he said, "Fine by me." This level of disrespect and poor customer service is unacceptable.

I would highly advise avoiding this place altogether. It's clear they don't care about quality or their customers. Save your time and money, and go somewhere else.

Gillion Downer

Dated restaurant. Rude staff but food was great.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Burger, 2 Tacos

Jennifer Malone

The onion rings were a bit burnt. The crew was friendly and the rest of the food was fine.

Atmosphere: 5

Food: 4

Service: 5

Scott Russell

I do not know what has happened to this Jack in the box, they had improved and was handing out great delicious food. But the last time I went there and ordered drive-thru, I got home the french fries were cold the meat on the hamburger was dry. Against my better judgment I decided to give Jack in the Box another try today. Went through the drive-thru place my order pulled up at the window was paying and I noticed some french fries that were sitting there in a container ready to be put in a bag. I sat there for a good 3 minutes or so and watch the same french fries that have been setting out get put in the bag. They were chewy. I pulled around went inside and got some fresh french fries to take home. The sourdough burger just was not good barely edible. If I'm going to pay over $11 for some food I expect the food to be good hot fresh and tasty. I don't think I'm going to be going back to this location.

Atmosphere: 1

Food: 1

Service: 1

Todd Bales

Not inviting.

Atmosphere: 1

Food: 1

Service: 2

Staci Hernandez

Went threw the drive thru just now …they messed up our order they had the lobby closed only drive thru …I had to go back around cause they didn’t put our fries in our order our food is now cold … this is a 0 outta 10 for sure .. bad customer service ..

Atmosphere: 1

Food: 1

Service: 1

Charles Niles

Honestly we couldn't even try it. We ordered via mobile order and pick up time was at 0946. So we pull up and everyone is waiting at the speaker, finally they just pull up to the window. As we drive past the speaker we see a paper sign taped to the menu that says, " we're closed we have no staff for third shift". So we though ok we don't when third shift is and so we still waited at the window the kid finally comes and says we're closed, I told him we have a mobile order and he starts freaking out and then says he going to refund me. The whole interaction was weird.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: 2 Tacos, Chicken Sandwich

Danielle Dokken

These folks should be the example for customer service everywhere. We always receive amazing service when we are in town visiting. Always friendly and welcoming! Your crew tonight (10/19/24) exceptional, I'd give more than 5 ☆ if I could! Keep doing what your doing, you've got it right ~ Thank you!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Loading...