Every time my spouse and I come to this location, the workers are casually dismissive and don't seem to care about quality by making the food very inconsistently. When we redeemed our free taco coupons, the person taking the order almost didn't even take the coupons even though they can be redeemed per person, per order. They didn't even ask if we wanted soft, hard shell, or Doritos locos tacos, so we were just given crunchy ones without a choice. This was as the employee taking our order was leaving, he had a large speaker in his other hand and was very quick with us as they were obviously trying to just get out the door. I understand wanting to be free from work, it seemed like they were already clocked out, but if thats the case they shouldn't have even taken our order to begin with.
Atmosphere: 3
Food: 3
Service: 1
Mac Vogel
Horrible service, I once waited 10 minutes at the counter for someone to just hand me my online order, and they never did. It’s by far the closest one to my house so It’s the one that the app defaults to every time I’ve ordered from them. They’ve forgotten food, messed up the order, or simply just left things out. They’re lazy and rude. Do not order from these people. The Asheville highway location is better in every way, order from them if you can.
Atmosphere: 1
Food: 3
Service: 1
Sandra Williams
Do not ever order from this store!! Go to ashville highway location a little further away. This location will forget at least half your order every time. We have tried so many times because its close and they have never once gotten it right.
Atmosphere: 1
Food: 1
Service: 1
Charles Thompson
30$ worth of crushed tacos. Exactly what I wanted from slim for Christmas.
Atmosphere: 5
Food: 4
Service: 4
Crystal Wallace
Absolutely horrendous customer service need I say more!! if it says you’re open until 3 AM you need to actually be open until 3 AM and let people order instead of just saying that oh I’m sorry we’re only taking DoorDash orders. That is not what it says online.
Atmosphere: 1
Food: 1
Service: 1
Julie Kapanzhi
Didn’t get all my order right, but Morgan was a cool manager who got it resolved. Appreciate her!
Little Red
It's taco bell but with service. The employees are kind even during the night rush and the computer on the front counter being down. Will visit again during my travels
Apparently 6 years ago, the quality was much better. Crunch wraps this time were floppy and not hot enough. Ended up throwing out the extra tacos we had. Disappointed.
I ordered for me and my kids the service was great and a few of my items were wrong and they fixed it with no problems. Service was great
Atmosphere: 5
Food: 5
Service: 5
Lee Vining
This is the roughtaco bell that always gets your order wrong
Food: 1
Service: 1
T Chambers
Awesome n friendly place
Atmosphere: 5
Food: 4
Service: 5
Lacey Davis
There’s no soap in the ladies restroom. They are using sanitizer as soap.
Candace Tollison
The tacos are always good, but the gentleman in the drive-through with the nails is extremely rude and makes rude comments while you’re taking your order understand you may not like your job, but to be dismissive and rude when I’m trying to order and making comments under your breath when the headset still on, it’s just very disheartening. I’d rather travel 15 minutes out of my way than to be disrespected.
Every time my spouse and I come to this location, the workers are casually dismissive and don't seem to care about quality by making the food very inconsistently. When we redeemed our free taco coupons, the person taking the order almost didn't even take the coupons even though they can be redeemed per person, per order. They didn't even ask if we wanted soft, hard shell, or Doritos locos tacos, so we were just given crunchy ones without a choice. This was as the employee taking our order was leaving, he had a large speaker in his other hand and was very quick with us as they were obviously trying to just get out the door. I understand wanting to be free from work, it seemed like they were already clocked out, but if thats the case they shouldn't have even taken our order to begin with.
Atmosphere: 3
Food: 3
Service: 1
Horrible service, I once waited 10 minutes at the counter for someone to just hand me my online order, and they never did. It’s by far the closest one to my house so
It’s the one that the app defaults to every time I’ve ordered from them. They’ve forgotten food, messed up the order, or simply just left things out. They’re lazy and rude. Do not order from these people. The Asheville highway location is better in every way, order from them if you can.
Atmosphere: 1
Food: 3
Service: 1
Do not ever order from this store!! Go to ashville highway location a little further away. This location will forget at least half your order every time. We have tried so many times because its close and they have never once gotten it right.
Atmosphere: 1
Food: 1
Service: 1
30$ worth of crushed tacos. Exactly what I wanted from slim for Christmas.
Atmosphere: 5
Food: 4
Service: 4
Absolutely horrendous customer service need I say more!! if it says you’re open until 3 AM you need to actually be open until 3 AM and let people order instead of just saying that oh I’m sorry we’re only taking DoorDash orders. That is not what it says online.
Atmosphere: 1
Food: 1
Service: 1
Didn’t get all my order right, but Morgan was a cool manager who got it resolved. Appreciate her!
It's taco bell but with service. The employees are kind even during the night rush and the computer on the front counter being down. Will visit again during my travels
Recommended dishes: Soft Taco, Burrito Supreme, Crunchwrap Supreme
Not very nice. Bad vibes, lousy food.
Atmosphere: 1
Food: 1
Service: 1
Cool people
Atmosphere: 5
Food: 5
Service: 5
Apparently 6 years ago, the quality was much better. Crunch wraps this time were floppy and not hot enough. Ended up throwing out the extra tacos we had. Disappointed.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
I ordered for me and my kids the service was great and a few of my items were wrong and they fixed it with no problems. Service was great
Atmosphere: 5
Food: 5
Service: 5
This is the roughtaco bell that always gets your order wrong
Food: 1
Service: 1
Awesome n friendly place
Atmosphere: 5
Food: 4
Service: 5
There’s no soap in the ladies restroom. They are using sanitizer as soap.
The tacos are always good, but the gentleman in the drive-through with the nails is extremely rude and makes rude comments while you’re taking your order understand you may not like your job, but to be dismissive and rude when I’m trying to order and making comments under your breath when the headset still on, it’s just very disheartening. I’d rather travel 15 minutes out of my way than to be disrespected.
Atmosphere: 1
Food: 5
Service: 1
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