Didn't have the doughnut I want it and the iced coffee French vanilla sucked
Atmosphere: 2
Food: 2
Service: 2
Jae Milkowski
I've gone to this Dunkin a couple of times when I'm on that side of town and they've never once gotten my drink right. Every single time, no matter how many times I ask for mocha in my coffee, they ALWAYS give me a plain coffee. I usually go back in and have them put it in, but today I hit the drive through and didn't realise they messed up until I was already home.
Atmosphere: 4
Food: 1
Service: 4
Candice Preston
Always love
Atmosphere: 5
Food: 5
Service: 5
Suzanne Randall
Used their app and ordered for early pick up. Arrived at specified time and the food was ready and perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Michele Asberry
Very disrespectful group of employees working 3/14/2024 at 7:15pm. Female ignored me right to my face and walked away without a single word, even after saying excuse me loud enough for her to hear. Very very lazy!!
Jason Peterson
Great
Atmosphere: 5
Food: 5
Service: 5
Tina F
Super clean amd staff is amazing and
Atmosphere: 5
Food: 5
Service: 5
Ashley Benardo
Today's visit to Dunkin was a complete disappointment. As a loyal customer, I always look forward to my NO ICE Carmel & Toasted white chocolate Machiato with 2 extra shots added, along with 2 donuts and a pup cup. However, my experience today left a sour taste in my mouth.As I pulled up to the window, I overheard the employees and the manager on duty making fun of my order. They were saying it made no sense to not have ice and even laughed when I mentioned that I don't like my drink watered down. I was shocked and taken aback by their unprofessional behavior. It was as if I wasn't even standing right there in front of them.I called the manager after leaving and unfortunately, she didn't answer. I had to leave a message expressing my disappointment and also made sure to let her know that I will be contacting corporate to address this issue. It was unacceptable and completely disrespectful. I will not be returning to that location and will make sure to spread the word to everyone I know.It's disheartening to see such behavior from a company that prides itself on customer service. I hope this is not a representation of Dunkin as a whole.
So far I only use drive thru,so no comment on atmosphere.
Food: 5
Service: 5
daearz77
This is the only reliable Dunkin in three counties. Excellent customer service! My order is always done right and they are fantastic!
Alexander Trask
I’ve been coming here for several weeks now and during that time, they’ve only made my drink incorrectly once. The doughnuts are soft and fresh, sometimes I get a sausage biscuit and that is always hot and fresh as well. I usually come through around 7am or 9am, and folks in the drive thru are friendly and fast.
Food: 5
Service: 5
Recommended dishes: Donuts
Robin Deason
We went in the mid morning and got a dozen donuts to go. The donuts were stale. The only ones fresh were the pumpkin spice cake donuts. Pathetic for price! Get your act together.
Atmosphere: 4
Food: 1
Service: 4
Jacqueline “Jnev” Neville
My only complaint is why don’t we have more Dunkin’s in Summerville?!
Didn't have the doughnut I want it and the iced coffee French vanilla sucked
Atmosphere: 2
Food: 2
Service: 2
I've gone to this Dunkin a couple of times when I'm on that side of town and they've never once gotten my drink right. Every single time, no matter how many times I ask for mocha in my coffee, they ALWAYS give me a plain coffee. I usually go back in and have them put it in, but today I hit the drive through and didn't realise they messed up until I was already home.
Atmosphere: 4
Food: 1
Service: 4
Always love
Atmosphere: 5
Food: 5
Service: 5
Used their app and ordered for early pick up. Arrived at specified time and the food was ready and perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Very disrespectful group of employees working 3/14/2024 at 7:15pm. Female ignored me right to my face and walked away without a single word, even after saying excuse me loud enough for her to hear. Very very lazy!!
Great
Atmosphere: 5
Food: 5
Service: 5
Super clean amd staff is amazing and
Atmosphere: 5
Food: 5
Service: 5
Today's visit to Dunkin was a complete disappointment. As a loyal customer, I always look forward to my NO ICE Carmel & Toasted white chocolate Machiato with 2 extra shots added, along with 2 donuts and a pup cup. However, my experience today left a sour taste in my mouth.As I pulled up to the window, I overheard the employees and the manager on duty making fun of my order. They were saying it made no sense to not have ice and even laughed when I mentioned that I don't like my drink watered down. I was shocked and taken aback by their unprofessional behavior. It was as if I wasn't even standing right there in front of them.I called the manager after leaving and unfortunately, she didn't answer. I had to leave a message expressing my disappointment and also made sure to let her know that I will be contacting corporate to address this issue. It was unacceptable and completely disrespectful. I will not be returning to that location and will make sure to spread the word to everyone I know.It's disheartening to see such behavior from a company that prides itself on customer service. I hope this is not a representation of Dunkin as a whole.
Atmosphere: 1
Food: 1
Service: 1
Got my latte ?
Food: 5
Service: 5
Unprofessional staff.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
So far I only use drive thru,so no comment on atmosphere.
Food: 5
Service: 5
This is the only reliable Dunkin in three counties. Excellent customer service! My order is always done right and they are fantastic!
I’ve been coming here for several weeks now and during that time, they’ve only made my drink incorrectly once. The doughnuts are soft and fresh, sometimes I get a sausage biscuit and that is always hot and fresh as well. I usually come through around 7am or 9am, and folks in the drive thru are friendly and fast.
Food: 5
Service: 5
Recommended dishes: Donuts
We went in the mid morning and got a dozen donuts to go. The donuts were stale. The only ones fresh were the pumpkin spice cake donuts. Pathetic for price! Get your act together.
Atmosphere: 4
Food: 1
Service: 4
My only complaint is why don’t we have more Dunkin’s in Summerville?!
Atmosphere: 5
Food: 5
Service: 5