IHOP

Name: IHOP
Address: 2485 Broad St, Sumter, South Carolina, 29150, US
Telephone: (803) 869-4778
Price range: $
Rating: 2.4

$ • Breakfast, American, Burgers

Hours:
2485 Broad St, Sumter
(803) 869-4778

Menu Order Online

About IHOP

IHOP, a popular family-style restaurant, offers a mixed dining experience. While some customers have reported issues with slow service and communication challenges between servers and the kitchen, the establishment is known for making amends when problems arise. The food is generally described as "okay," with one reviewer praising the "hot fresh food" and "strawberry lemonade" during a revisit. However, recent visits have seen food served lukewarm or cold, with eggs that are stone cold and hash browns that are old and greasy. The restaurant has changed over the years, and wait times have become longer, especially when staff are overwhelmed or not available. Some servers, like the waitress praised for her awesome service, are attentive and polite, but overall, service can be inconsistent. Customers have also experienced long waits inside the restaurant without staff nearby, and issues with orders not being complete, such as missing hash browns. The restaurant is encouraged to hire more employees to improve service and help bring out hot food to customers promptly. Despite these issues, the pancakes are still enjoyed by some, especially when ordered after the meal. Overall, IHOP strives to provide a satisfactory dining experience, though the quality and service may vary depending on the visit.