So this review is about customer service. Unfortunately I don't know the young lady's name but I have to say she was so kind and thoughtful. We had to wait a few minutes for our sandwiches and she brought out their version of a pup cup which is whipped cream to our girl Abby as you can see from the picture, they both enjoyed it ? I hope the restaurant sees this because to me yes food is important but customer service is huge always but especially so this day and age so thank you for being so kind. I contacted the corporate office I know people will call with complaints but I think it's so important for them to get compliments as well That's how much it meant to me.
Food: 5
Service: 5
Ben jammin “BZ” Zehel
I go for the dinner time occasionally. Best time to show up is around 12 pm and by 5pm you will finally be served.
Atmosphere: 2
Food: 2
Service: 1
Timothy Hillian
Hardee's is my top choice for a quick and tasty meal in Swansea. The service is always speedy, ensuring I'm in and out in no time.
Atmosphere: 4
Food: 5
Service: 4
Laura Huber
We pass the Swansea SC Hardee's going to and from home to Lexington.We've stopped for breakfast, lunch, mid afternoon, etc.The food is always fresh and hot.Service is always pleasant.Very clean and well kept.
Food: 5
Service: 5
Lorrie Spillane
The food is always great quality and served timely. Most fast food places usually mess up orders. I go there on a routine basis and its always consistant and correct.
Atmosphere: 4
Food: 4
Service: 4
Jim Bannister
Easy in and out . My order is always right and fresh . Thanks to everyone working there .
Atmosphere: 4
Food: 5
Service: 5
Joanna Lane
Y'all this Hardee's is not the one! I will say they had EMS, fire and police their tending to a customer. But we had ordered our food thru the drive thru and waited 30 minutes a long with 5 other cars. The emergency was inside which I got ran out of when I tried to ask about our food, by the police not employees. Maybe they just had an off night but if had a very busy day and a very hungry 4 year old in the car with me and still another hour drive so taking that long on God in the drive thru was not acceptable. I understand the emergency inside but it did not involve an employee so ...just my thoughts
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Chicken Fingers, Famous Star Combo
M K
Absolutely an amazing job serving 2 bus load of scholars. On Tuesday, Jan 23, 2024 we visited Hardee’s of Swansea. Store closed at 9:00pm and we came rushing in at 8:50pm. The manager and crew were phenomenal at serving the wrestling teams expeditiously. All food was fresh with the correct orders given out. Cashiers did an awesome job assisting the manager during this last min rush. Way to go Hardee’s of Swansea, SC. We need more managers and crew like this in the restaurant business.
Went through the drive through ordered a small ham and cheese combo and two regular double cheeseburgers, the drive through worker who’s name is Tyra was very rude and had a lot of attitude for absolutely no reason . Got to the window and she was still rude. When she gave me my food I said thank you she didn’t say anything back , just slammed the sliding window door in my face . Looked in the bag there were no fries. I went in told them that a fry was missing , Tyra then started laughing and just threw my fries in the bag . Didn’t care if they fell out or not. The burgers were cold, it was old meat !! Been cooked for hours and sitting . Bread was hard! Burgers had a very very nasty taste . I will be contacting cooperate or getting in touch with Mike Boddie
Atmosphere: 1
Food: 1
Service: 1
Madison Victoria
I got old cold chicken
Atmosphere: 1
Food: 1
Service: 1
johnJr safko
Store was clean and staff were incredibly attentive. I enjoyed the service and hospitality of Tyesha. It was nice to be greeted with her smile and receptiveness.The food was on point and I enjoyed my whole experience.I even had to compliment the manager Fatima "Tina" that my visit was wonderful thanks to her staff and delicious food.That chicken was deliciously crispy and savory .The biscuit was pure comfort.( PS ask for the honey and hot sauce)
Atmosphere: 5
Food: 5
Service: 5
Lee Smith
Need more help here customer sevice stinks.also the biscuit taste half done.what has happen to you Hardee's you were my favorite fast food
So this review is about customer service. Unfortunately I don't know the young lady's name but I have to say she was so kind and thoughtful. We had to wait a few minutes for our sandwiches and she brought out their version of a pup cup which is whipped cream to our girl Abby as you can see from the picture, they both enjoyed it ? I hope the restaurant sees this because to me yes food is important but customer service is huge always but especially so this day and age so thank you for being so kind. I contacted the corporate office I know people will call with complaints but I think it's so important for them to get compliments as well That's how much it meant to me.
Food: 5
Service: 5
I go for the dinner time occasionally. Best time to show up is around 12 pm and by 5pm you will finally be served.
Atmosphere: 2
Food: 2
Service: 1
Hardee's is my top choice for a quick and tasty meal in Swansea. The service is always speedy, ensuring I'm in and out in no time.
Atmosphere: 4
Food: 5
Service: 4
We pass the Swansea SC Hardee's going to and from home to Lexington.We've stopped for breakfast, lunch, mid afternoon, etc.The food is always fresh and hot.Service is always pleasant.Very clean and well kept.
Food: 5
Service: 5
The food is always great quality and served timely. Most fast food places usually mess up orders. I go there on a routine basis and its always consistant and correct.
Atmosphere: 4
Food: 4
Service: 4
Easy in and out . My order is always right and fresh . Thanks to everyone working there .
Atmosphere: 4
Food: 5
Service: 5
Y'all this Hardee's is not the one! I will say they had EMS, fire and police their tending to a customer. But we had ordered our food thru the drive thru and waited 30 minutes a long with 5 other cars. The emergency was inside which I got ran out of when I tried to ask about our food, by the police not employees. Maybe they just had an off night but if had a very busy day and a very hungry 4 year old in the car with me and still another hour drive so taking that long on God in the drive thru was not acceptable. I understand the emergency inside but it did not involve an employee so ...just my thoughts
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Chicken Fingers, Famous Star Combo
Absolutely an amazing job serving 2 bus load of scholars. On Tuesday, Jan 23, 2024 we visited Hardee’s of Swansea. Store closed at 9:00pm and we came rushing in at 8:50pm. The manager and crew were phenomenal at serving the wrestling teams expeditiously. All food was fresh with the correct orders given out. Cashiers did an awesome job assisting the manager during this last min rush. Way to go Hardee’s of Swansea, SC. We need more managers and crew like this in the restaurant business.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger, Chicken Sandwich, Frisco Burger Combo, Nashville Hot Hand-Breaded Chicken Sandwich Combo
They have bad customer service. Slow
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service,gets orders wrong and rude. ugly yellow bread! turn around and run from this Hardee's!
Restaurantji Recommends
Went through the drive through ordered a small ham and cheese combo and two regular double cheeseburgers, the drive through worker who’s name is Tyra was very rude and had a lot of attitude for absolutely no reason . Got to the window and she was still rude. When she gave me my food I said thank you she didn’t say anything back , just slammed the sliding window door in my face . Looked in the bag there were no fries. I went in told them that a fry was missing , Tyra then started laughing and just threw my fries in the bag . Didn’t care if they fell out or not. The burgers were cold, it was old meat !! Been cooked for hours and sitting . Bread was hard! Burgers had a very very nasty taste . I will be contacting cooperate or getting in touch with Mike Boddie
Atmosphere: 1
Food: 1
Service: 1
I got old cold chicken
Atmosphere: 1
Food: 1
Service: 1
Store was clean and staff were incredibly attentive. I enjoyed the service and hospitality of Tyesha. It was nice to be greeted with her smile and receptiveness.The food was on point and I enjoyed my whole experience.I even had to compliment the manager Fatima "Tina" that my visit was wonderful thanks to her staff and delicious food.That chicken was deliciously crispy and savory .The biscuit was pure comfort.( PS ask for the honey and hot sauce)
Atmosphere: 5
Food: 5
Service: 5
Need more help here customer sevice stinks.also the biscuit taste half done.what has happen to you Hardee's you were my favorite fast food
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon Cheeseburger Combo, Big Cheeseburger Combo, Frisco Breakfast Sandwich, Double Cheeseburger, Chicken Sandwich, Double Cheeseburger Combo, Bacon Cheeseburger, Frisco Burger Combo
???Awesome Morning Crew???There Still Doing a Amazing Job..Well Done Breakfast Crew? ?☕.Parking: Half Filled
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Biscuit, Frisco Breakfast Sandwich