Diabetics beware. My sister is a Type 1 diabetic and has had a minimum of three separate occasions where their location in Monroe, NC has given her a non-sugar free drink, spiking her blood sugar unexpectedly. The first time they apologized and attempted to remake the drink, but while watching them remake it, they did not make it fully sugar free again. They gave her a coupon for a free coffee, so she went back. Unfortunately, the 2nd time she went, they also made the drink full sugar. Today was the 3rd time this occurred. She unfortunately did not drink it until she was already at work and it was too late to clock out and go back to have them remake it. Not sure why she keeps going back. As a non-diabetic, I love clutch coffee, but I am very disappointed in how careless they are with their sugar free requests.
Ragan Martin
We have went here 3 days in a row, excellent customer service and great coffee! So far we see Clutch as a welcome asset to Monroe!
Autumn BriAnna Terrell
police was called after my parter and I ordered and sat in the parking lot for about 20 minutes. they said we were scaring the employees, a man named "Jim" with out any clutch attire approached the vehicle and said we had to leave, After seeing we bought drinks from their establishment, he still called the police, maybe they are afraid or gray trucks in their parking lot or maybe black people 🤔
Christina Dunn
great coffee great service love that they gave me a sticker too and got a free Americano with my points😁 also love that they have a lot of sugar free options as I had Americano with sugar free hazlenut 😋
Jeff Lineberger
Friendliest baristas I've ever dealt with! I've never asked for a coffee that. they couldn't mix for me! I'm an elderly man who in today's world isn't usually accepted by a place that has younger employees! Clutch employees are the most kind and respectful employees I've ever experienced at any coffee shop! Well done in the hiring department! Unlike other places I never hear them complain about their job! My favorite is the store in Mooresville on Plaza Drive. Lately I've had the opportunity to use the one on Williamson. Very happy with both locations! Thanks everyone for making me feel welcomed!!
Paula Pinilis
As others have said, I am SO impressed with the coffee AND the attitude of the workers every time I go by. This is the friendliest coffee place/restaurant - they make it a point to be pleasant and inviting. (Even for this introvert, it's welcoming and not overwhelming.)
The drinks are amazing too - I have never had a bad drink, and my kids LOVE the smoothies. (The only minor negative is that I miss the breakfast sandwiches.) I don't even bother getting coffee at "the other places" anymore.
I love that it's local and growing. Thank you!
Yasmeen Abbass
No one should support them due to their use of AI art for their stickers.
Chasity N Brad Rochester
First time getting to try clutch and absolutely love it would absolutely recommend going to try it. I got the campfire ice, it's delicious. They are so nice and friendly there.
Chris Aluizo
Came in today too find out upper management has chosen to close this location abruptly with vary short notice. As a regular customer this is disappointing to say the least every experience has been great Giving employees less than a week is insane. Back to 7-brew.
Service: 5
Brianna Tran
I haven't ever had a bad experience here. My kids love getting the caramellow and the cups it come in are reusable. Keto options are great for the energy blends. I get sugar free peach and sugar free strawberry blended. The staff are always very friendly and give good recommendations as well.
Great service and delicious coffee ? I just also need to add the Manager you guys have Bailey, she is so phenomenal and well-informed in her craft! Thanks for keeping me energized and smiling every morning! You make our day, Bailey! Thank you!
Atmosphere: 5
Service: 5
Angela Howell
The staff @ The Taylors location are awesome! The coffee is fabulous!
Atmosphere: 5
Food: 5
Service: 5
Brett Caron
Tasty coffee and friendly service.
Food: 5
Service: 5
tim moran
Fantastic service
Tyler Ginevan
Always a great experience at clutch. Drinks are great and they
Diabetics beware. My sister is a Type 1 diabetic and has had a minimum of three separate occasions where their location in Monroe, NC has given her a non-sugar free drink, spiking her blood sugar unexpectedly. The first time they apologized and attempted to remake the drink, but while watching them remake it, they did not make it fully sugar free again. They gave her a coupon for a free coffee, so she went back. Unfortunately, the 2nd time she went, they also made the drink full sugar. Today was the 3rd time this occurred. She unfortunately did not drink it until she was already at work and it was too late to clock out and go back to have them remake it. Not sure why she keeps going back. As a non-diabetic, I love clutch coffee, but I am very disappointed in how careless they are with their sugar free requests.
We have went here 3 days in a row, excellent customer service and great coffee! So far we see Clutch as a welcome asset to Monroe!
police was called after my parter and I ordered and sat in the parking lot for about 20 minutes. they said we were scaring the employees, a man named "Jim" with out any clutch attire approached the vehicle and said we had to leave, After seeing we bought drinks from their establishment, he still called the police, maybe they are afraid or gray trucks in their parking lot or maybe black people 🤔
great coffee great service love that they gave me a sticker too and got a free Americano with my points😁 also love that they have a lot of sugar free options as I had Americano with sugar free hazlenut 😋
Friendliest baristas I've ever dealt with! I've never asked for a coffee that. they couldn't mix for me! I'm an elderly man who in today's world isn't usually accepted by a place that has younger employees! Clutch employees are the most kind and respectful employees I've ever experienced at any coffee shop! Well done in the hiring department! Unlike other places I never hear them complain about their job! My favorite is the store in Mooresville on Plaza Drive. Lately I've had the opportunity to use the one on Williamson. Very happy with both locations! Thanks everyone for making me feel welcomed!!
As others have said, I am SO impressed with the coffee AND the attitude of the workers every time I go by. This is the friendliest coffee place/restaurant - they make it a point to be pleasant and inviting. (Even for this introvert, it's welcoming and not overwhelming.) The drinks are amazing too - I have never had a bad drink, and my kids LOVE the smoothies. (The only minor negative is that I miss the breakfast sandwiches.) I don't even bother getting coffee at "the other places" anymore. I love that it's local and growing. Thank you!
No one should support them due to their use of AI art for their stickers.
First time getting to try clutch and absolutely love it would absolutely recommend going to try it. I got the campfire ice, it's delicious. They are so nice and friendly there.
Came in today too find out upper management has chosen to close this location abruptly with vary short notice.
As a regular customer this is disappointing to say the least every experience has been great
Giving employees less than a week is insane.
Back to 7-brew.
Service: 5
I haven't ever had a bad experience here. My kids love getting the caramellow and the cups it come in are reusable. Keto options are great for the energy blends. I get sugar free peach and sugar free strawberry blended. The staff are always very friendly and give good recommendations as well.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great service and delicious coffee ? I just also need to add the Manager you guys have Bailey, she is so phenomenal and well-informed in her craft! Thanks for keeping me energized and smiling every morning! You make our day, Bailey! Thank you!
Atmosphere: 5
Service: 5
The staff @ The Taylors location are awesome! The coffee is fabulous!
Atmosphere: 5
Food: 5
Service: 5
Tasty coffee and friendly service.
Food: 5
Service: 5
Fantastic service
Always a great experience at clutch. Drinks are great and they
Atmosphere: 5
Service: 5
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