Went to Firehouse last night got take out.These were the worst subs we have ever got there.The bread was ice cold and had so much mayonnaise on them that you could not keep then togetherMy son got a spicy chicken and the chicken was cold was never heated and we got no pickles.I guess I'll have to go back to Greer to get a good sandich.
LAUREN HOLFORD
Great experience every time!
Atmosphere: 5
Food: 5
Service: 5
Adam Guild
I love Firehouse Subs. This location was a major let down..There was 4 people in front of me..Took over 40 minutes to get my food. There was no ice in the soda machine. The seats ,floors, tables were disgustingly filthy...For $15.00.the food wasnt very filling.I expect way better all around service and would not recommend this place to anyone..To Anna in Guest Services..I wouldn't go to this location ever again.Its disgusting....Instead of leaving stupid responses, maybe fix that store and hire some people who actually care.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Italian
Porshae’
Came in during a special they had going on and it was really really busy and they only had 3 employees working. Got home order wasn’t correct and called back. Brandon was so kind when I called back and told him my order wasn’t correct and apologized and I came back next day and spoke with Katherine and she was nothing short of sweet. She fixed me and my daughter’s order and made it right. Will definitely be coming back. They did the best they could with the help they did have with a full house.
Patrick Boswell
I deliver for Uber eats and Door Dash and appriciate the great service at Firehouse Subs.
Atmosphere: 5
Food: 5
Service: 5
Charity Terry
Wait time has been an issue the last few times I’ve been thereI order on line & still have to wait 15-20 minutes to get my 1 sandwich orderThis time app said it would be ready at 1225.but my order wasn’t ready until 1241Kinda defeats the purpose of ordering onlineStaff did not seem to be in any kinda of hurry to get orders out or prioritizeAfter waiting so long on my order I missed my whole lunch break
Atmosphere: 4
Service: 2
Scott V. McFadden
The smiles and greetings and friendly staff are a real treat - so is the Italian sub. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian
Owen Mullikin
Waited 43 minutes for one To-go sub. Was not busy. Will not return to this location.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Meatball
Fritz Muller
Good Firehouse Subs location. It's a chain restaurant, obviously, but the food is well made, to order, and the people are nice.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Corned Beef Brisket, Engineer, Club on a Sub, Italian
Great people working there. Katherine the manager was very helpful and to care of us. Enjoyed our Sunday at firehouse. :)
Atmosphere: 5
Food: 5
Service: 5
Tiberius Botescu
The food is acceptable, as expected for a fast food place. The service was very much below expectation. We waited almost half an hour to get our subs. So were the rest of the customers.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Turkey Sub with Provolone
Linda Moreland
I got a medium cold sub turkey and provolone and a chocolate chip cookie for $1.30 with a coupon. I am thrilled. Thank you Frankie for explaining the coupons. Can't wait to dig in and eat it??☕??Vegetarian options: Several vegan optionsDietary restrictions: Low sodium and keto and vegan optionsParking: 10 or 12 spotsKid-friendliness: Great for kids after ? schoolWheelchair accessibility: Handicap accessible entrance and parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch, Cookies, Brownie, Loaded Baked Potato Soup, Fire House Chili & Side Salad
Paige C.
If you're in a rush, go somewhere else. Took almost 30 mins for a small sub. There was zero rush by the employees & it didn't appear busy- maybe there a lot of online orders.
Alisha Walker
I love the food here, and have been picking up about twice a month for my mom and I for about two years. After the third time they forgot to include the cookie or brownie I paid for, I started checking. Today, they included it for the first time! I was thrilled, and even took time to thank the staff person behind the counter! Welp, I got home and realized neither of us got a pickle ?. It would be really awesome if all the promised items were included next time.
Is very good
Went to Firehouse last night got take out.These were the worst subs we have ever got there.The bread was ice cold and had so much mayonnaise on them that you could not keep then togetherMy son got a spicy chicken and the chicken was cold was never heated and we got no pickles.I guess I'll have to go back to Greer to get a good sandich.
Great experience every time!
Atmosphere: 5
Food: 5
Service: 5
I love Firehouse Subs. This location was a major let down..There was 4 people in front of me..Took over 40 minutes to get my food. There was no ice in the soda machine. The seats ,floors, tables were disgustingly filthy...For $15.00.the food wasnt very filling.I expect way better all around service and would not recommend this place to anyone..To Anna in Guest Services..I wouldn't go to this location ever again.Its disgusting....Instead of leaving stupid responses, maybe fix that store and hire some people who actually care.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Italian
Came in during a special they had going on and it was really really busy and they only had 3 employees working. Got home order wasn’t correct and called back. Brandon was so kind when I called back and told him my order wasn’t correct and apologized and I came back next day and spoke with Katherine and she was nothing short of sweet. She fixed me and my daughter’s order and made it right. Will definitely be coming back. They did the best they could with the help they did have with a full house.
I deliver for Uber eats and Door Dash and appriciate the great service at Firehouse Subs.
Atmosphere: 5
Food: 5
Service: 5
Wait time has been an issue the last few times I’ve been thereI order on line & still have to wait 15-20 minutes to get my 1 sandwich orderThis time app said it would be ready at 1225.but my order wasn’t ready until 1241Kinda defeats the purpose of ordering onlineStaff did not seem to be in any kinda of hurry to get orders out or prioritizeAfter waiting so long on my order I missed my whole lunch break
Atmosphere: 4
Service: 2
The smiles and greetings and friendly staff are a real treat - so is the Italian sub. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian
Waited 43 minutes for one To-go sub. Was not busy. Will not return to this location.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Meatball
Good Firehouse Subs location. It's a chain restaurant, obviously, but the food is well made, to order, and the people are nice.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Corned Beef Brisket, Engineer, Club on a Sub, Italian
Restaurantji Recommends
Great people working there. Katherine the manager was very helpful and to care of us. Enjoyed our Sunday at firehouse. :)
Atmosphere: 5
Food: 5
Service: 5
The food is acceptable, as expected for a fast food place. The service was very much below expectation. We waited almost half an hour to get our subs. So were the rest of the customers.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Turkey Sub with Provolone
I got a medium cold sub turkey and provolone and a chocolate chip cookie for $1.30 with a coupon. I am thrilled. Thank you Frankie for explaining the coupons. Can't wait to dig in and eat it??☕??Vegetarian options: Several vegan optionsDietary restrictions: Low sodium and keto and vegan optionsParking: 10 or 12 spotsKid-friendliness: Great for kids after ? schoolWheelchair accessibility: Handicap accessible entrance and parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch, Cookies, Brownie, Loaded Baked Potato Soup, Fire House Chili & Side Salad
If you're in a rush, go somewhere else. Took almost 30 mins for a small sub. There was zero rush by the employees & it didn't appear busy- maybe there a lot of online orders.
I love the food here, and have been picking up about twice a month for my mom and I for about two years. After the third time they forgot to include the cookie or brownie I paid for, I started checking. Today, they included it for the first time! I was thrilled, and even took time to thank the staff person behind the counter! Welp, I got home and realized neither of us got a pickle ?. It would be really awesome if all the promised items were included next time.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Cookies, Engineer