Zaxbys Chicken Fingers & Buffalo Wings

Name: Zaxbys Chicken Fingers & Buffalo Wings
Address: 3441 Blue Ridge Blvd, Walhalla, South Carolina, 29691, US
Telephone: (864) 916-2545
Price range: $
Rating: 2.7

$ • Chicken, Chicken Wings, Fast Food

Hours:
3441 Blue Ridge Blvd, Walhalla
(864) 916-2545

Menu Order Online

About Zaxby's

Zaxbys Chicken Fingers & Buffalo Wings is a restaurant that offers a variety of chicken meals, including chicken fingers and Buffalo wings. Customers generally find the food to be good and consistent, with some mentioning the French fries as the best part of their meal. The Lemon Pepper Chicken is also enjoyed by many. The restaurant is typically clean and maintains a reasonable wait time for service, especially during less busy hours. The new cookie butter shake has received positive reviews for its taste.

However, there are some issues noted by customers. One reviewer experienced a long delay with curbside pickup, arriving before their order was even started. They felt that the restaurant should have known they were there and prepared the order promptly. Another customer praised the service at the drive-thru, noting that it was fast and courteous. Conversely, another person was disappointed with the Sauce Boss Box, citing that the amount of food for $15 was not what was shown on the menu.

A significant concern was raised regarding mobile ordering. One customer waited over an hour for only three tenders and fries, as their order was not started due to an order prioritization system that favored drive-thru and dine-in customers. Despite their patience, they were eventually told to cancel their order after a lengthy wait, which they found unacceptable. The restaurant's management did contact the customer afterward, apologized, and offered free food to make up for the trouble, showing some effort to make things right. Overall, Zaxbys provides tasty chicken meals but can experience service delays and order management issues during busy times.