I came to the location 10/28/25 @12:35am I ordered two wraps. Why did these people cut one chicken tender in half to make 2 wraps thats mot what i paid for! They are lucky i was on my lunch break and had to get back to work. Those wrap were very kids size!
Atmosphere: 1
Food: 1
Service: 1
C.D L
10-14-25 at 1:15pm. Wonderful customer service, fresh food and speedy service. My experience was very pleasant so much so that I came back around 8:15pm and my experience was identical. Speedy service, fresh food, customer service was excellent. I traveled all the way from two notch just for the experience. Best location!!! Thank you
Food: 5
Service: 5
Amir Kaveh
Man that boy hector knows how to chef up give him a raise
Atmosphere: 5
Food: 5
Service: 5
Christopher Williams
Food that tastes like it's from your grill. Love all the burgers, fries and hotdogs. The shakes are amazing and so many varieties to choose from.
Atmosphere: 5
Food: 5
Service: 5
Brittney Cole
Came in to order some food. Waited in the right lane for over 20 MINUTES after the woman told us multiple times “I’ll be right with you” fast forward 20 minutes later she comes on the intercom to tell us the right lane is closed you’ll have to pull around and go to the other lane or the window! NEVER COMING BACK!!!!
Service: 1
Thelma Dixon
Prejudice!!! Ordered the big double meal NO MAYO! I told her what I wanted on my burger 3x and the only condiment on the burger was MAYO!!!
Judi Robinson
Staff were rude, inside dinning blocked off at 7pm with no explanation, noise level prevented counter help from hearing orders. Very disappointing.
Atmosphere: 1
Food: 2
Service: 1
Kevin Waters
So I get cookout, this cookout only, every Sunday night after work. It's nearly midnight when I get there, and it's always the same..... The same AMAZING Customer service. I have worked customer service jobs, and I know when you are tired it can be really hard but the wonderful people here go above and beyond. I really appreciate all the wonderful jobs that they do. I've read some of the reviews and am blown away by people's poor expectations. It's not $100 per meal, BUT this is high quality food and open super late. It doesn't matter if it's not perfect, it's pretty great, open late, and better than any other alternative. Waffle house and Whataburger can't compete with Cookout, specifically this cookout. I HIGHLY RECOMMEND!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Abdul Aziz
Best cook out location and I loved everything about it and I also liked that it’s next to my house and next to my favorite vape shop ( Knox smoke n vape ) but love the milkshakes keep it up!!
Atmosphere: 5
Food: 5
Service: 5
Logan Russ
Waited almost 15 minutes at the walk up window and was never acknowledged. Won’t be back.
EDIT: dang this location went downhill fast! Please fire the young lady with the dark hair who works in the window. Man her attitude is RANK and she has forgotten items more than once! Terrible customer service. It’s a shame.
Best cookout I’ve been to since living in the Carolina’s for 12 years. Customer service was great, food was fresh and so hot it melted the container. Please keep this cookout like this! Amazing.
Atmosphere: 5
Food: 5
Service: 5
Anonymous
Hands down the best cookout ive been to yet fresh hot food and fast services I'll definitely be back ❤️
Atmosphere: 5
Food: 5
Service: 5
Monica McCormick
Perfect on every level
Atmosphere: 5
Food: 5
Service: 5
Dreamer Riley
I've heard they had great wings and I really want to try them one day.
Atmosphere: 4
Kaitlyn
I’ve visited this location twice since they have opened, and BOTH times were not a good experience. The first time, they left out a chicken wrap, and a drink. This time, (8/7/25) They gave us 2 trays that were wrong… and 3 of them were “right”. Except, We wanted Cajun fries, and got regular fries! We took the wrong orders back to the restaurant to get them fixed. We mentioned how the other trays were supposed to have Cajun fries, but got regular fries. The manager says “I put some Cajun seasoning in a bag for you” so instead of FIXING the fries, she just dumps some seasoning into a small bag! Lol. Very unprofessional. Won’t be back, if you want cook out just go to Bush river or down town!!!
I came to the location 10/28/25 @12:35am I ordered two wraps. Why did these people cut one chicken tender in half to make 2 wraps thats mot what i paid for! They are lucky i was on my lunch break and had to get back to work. Those wrap were very kids size!
Atmosphere: 1
Food: 1
Service: 1
10-14-25 at 1:15pm. Wonderful customer service, fresh food and speedy service. My experience was very pleasant so much so that I came back around 8:15pm and my experience was identical. Speedy service, fresh food, customer service was excellent. I traveled all the way from two notch just for the experience. Best location!!! Thank you
Food: 5
Service: 5
Man that boy hector knows how to chef up give him a raise
Atmosphere: 5
Food: 5
Service: 5
Food that tastes like it's from your grill. Love all the burgers, fries and hotdogs. The shakes are amazing and so many varieties to choose from.
Atmosphere: 5
Food: 5
Service: 5
Came in to order some food. Waited in the right lane for over 20 MINUTES after the woman told us multiple times “I’ll be right with you” fast forward 20 minutes later she comes on the intercom to tell us the right lane is closed you’ll have to pull around and go to the other lane or the window! NEVER COMING BACK!!!!
Service: 1
Prejudice!!! Ordered the big double meal NO MAYO! I told her what I wanted on my burger 3x and the only condiment on the burger was
MAYO!!!
Staff were rude, inside dinning blocked off at 7pm with no explanation, noise level prevented counter help from hearing orders. Very disappointing.
Atmosphere: 1
Food: 2
Service: 1
So I get cookout, this cookout only, every Sunday night after work. It's nearly midnight when I get there, and it's always the same..... The same AMAZING Customer service. I have worked customer service jobs, and I know when you are tired it can be really hard but the wonderful people here go above and beyond. I really appreciate all the wonderful jobs that they do. I've read some of the reviews and am blown away by people's poor expectations. It's not $100 per meal, BUT this is high quality food and open super late. It doesn't matter if it's not perfect, it's pretty great, open late, and better than any other alternative. Waffle house and Whataburger can't compete with Cookout, specifically this cookout. I HIGHLY RECOMMEND!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Best cook out location and I loved everything about it and I also liked that it’s next to my house and next to my favorite vape shop ( Knox smoke n vape ) but love the milkshakes keep it up!!
Atmosphere: 5
Food: 5
Service: 5
Waited almost 15 minutes at the walk up window and was never acknowledged. Won’t be back.
Atmosphere: 1
Service: 1
Restaurantji Recommends
EDIT: dang this location went downhill fast! Please fire the young lady with the dark hair who works in the window. Man her attitude is RANK and she has forgotten items more than once! Terrible customer service. It’s a shame.
Best cookout I’ve been to since living in the Carolina’s for 12 years. Customer service was great, food was fresh and so hot it melted the container. Please keep this cookout like this! Amazing.
Atmosphere: 5
Food: 5
Service: 5
Hands down the best cookout ive been to yet fresh hot food and fast services I'll definitely be back ❤️
Atmosphere: 5
Food: 5
Service: 5
Perfect on every level
Atmosphere: 5
Food: 5
Service: 5
I've heard they had great wings and I really want to try them one day.
Atmosphere: 4
I’ve visited this location twice since they have opened, and BOTH times were not a good experience. The first time, they left out a chicken wrap, and a drink. This time, (8/7/25) They gave us 2 trays that were wrong… and 3 of them were “right”. Except, We wanted Cajun fries, and got regular fries! We took the wrong orders back to the restaurant to get them fixed. We mentioned how the other trays were supposed to have Cajun fries, but got regular fries. The manager says “I put some Cajun seasoning in a bag for you” so instead of FIXING the fries, she just dumps some seasoning into a small bag! Lol. Very unprofessional. Won’t be back, if you want cook out just go to Bush river or down town!!!
Atmosphere: 1
Food: 1
Service: 1
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