Dunkin'
2871 Sunset Blvd, West Columbia
(803) 851-0071
Recent Reviews
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Got out of my car to grab my to go order, I was motioned by an employee from inside to go to the drive thru, I didn’t want to and shouldn’t have to. Typical AA woman with an entitled disgusting attitude. I won’t be back.
The donut was cold and stale tasting just horrible because they know it just be hoping no one will say anything this is not the first time getting not fresh food from them and it’s crazy just stale and nasty
Food: 1
Service: 5
Horrible customer service the white girl with the 777 red numbers on her neck is rude throws your change back does not even answer any questions and has a nasty attitude not to mention she looked filthy dirty.
Customer service I give a 10/10.
The food was horrible. Either my tots were cooked too long or the grease needed to be changed.
Atmosphere: 4
Food: 1
Service: 5
I don’t know what’s worse , the drinks or their attitudes. Kindly asked these people to fix our drink and the girl at the window with her extensions all over the place caught an attitude about it as if it’s her money that is being spent . This location hires anyone but those with proper etiquette.
Atmosphere: 1
Food: 1
Service: 1
Used drive-through. Fast helpful staff. Helped me make a different selection when my item was out of stock.
Food: 5
Service: 5
Sorry to read some of the posts but when I go to this store it has always be good and the employees have always been friendly
Atmosphere: 5
Food: 5
Service: 5
Staff were wonderful and so welcoming. I could not tell you enough how much I love the employees. Not to mention the food was amazing and they made my coffee perfect!!! This location was very clean and the decorations are so cute!!
Kid-friendliness: The staff were so sweet with children!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Toast, Bagels, Coffee Roll, Muffins, Loaded Hash Browns, Bacon Egg and Cheese, Wake-Up Wrap - Maple Sugar Bacon, Maple Sugar Bacon Breakfast Sandwich, Sparkd' Energy, Pumpkin Iced Macchiato, Dunkin' Refreshers, Hash Browns, Oatmilk Latte, Doughnut
Asked for things a certain way since i always come here an get everything cold or more cream then coffee an still they didnt do it last time ever coming here again the people are rude also.
Atmosphere: 1
Food: 1
Service: 1
They wouldn't serve me at 7:37 pm even though their posted hours say 8pm. I went to the drive thru window and was told that they already threw away all the donuts. One of the employees flipped me off (as seen in posted video).
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Convenience is the only reason I ever stop here.
Food: 1
Service: 1
Left multiple items out of our order. Reached out to management and was emailed by the district manager Stormie Spires, who never followed back up. She promised to send a coupon to make up for the items we paid for and did not receive- however after multiple emails back to her she never bothered to respond back or to make the issue right. Easy to tell this chain stinks from top to bottom! Won't be returning here or to any of the other stores in this franchise.
Atmosphere: 1
Food: 1
Service: 1
This place is horrible, they take a long time to serve and the customer service is the worst. Go somewhere better!
Atmosphere: 1
Food: 1
Service: 1
Love Dunkin' coffee!
Atmosphere: 4
Food: 4
Service: 5
The people working at this Dunkin every morning are so friendly and nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
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