Had a mobile order for a happy meal, a McChicken meal deal and an extra McChicken. They totally missed my nuggets from the meal though! And to top it off they were closed my the time I checked my order at home. Nobody to get a refund from, I would'nt be surprised if I never get any compensation. No way with all the technology involved we should be missing items as large as a 4pc nugget from a meal deal. Smh. Do better :(
Atmosphere: 2
Food: 3
Service: 1
Shannon Williams
they suck i came for a thing of fries and a burger it took 20 minutes, once we finally got our food we realized that they didn’t have nobody making the food so the cashier at the window THAT HANDLES MONEY had to go to the back and make it. That’s cross contamination!!! THEN when i finally get my food guess what?? THERES NO KETCHUP!!!! Get it together sunset FR!
Atmosphere: 1
Food: 1
Service: 1
Trevor Davis
Just horrible I said mccrispy original and they fame me a SPICY
Atmosphere: 5
Food: 1
Service: 1
Taylor shockey
Went here to pickup food for a co-worker and myself on my lunch and this is the absolute most worst McDonalds i have been to!! The customer service is terrible, I couldn’t even finish my order at the speaker without being rudely cut off. This is the second time i have been here and will not be back, I ordered a large fry and got to the very bottom to find black hair!! DISGUSTING is not the word. Was lied to about my sauces being in the bag when i asked directly two people at the window that stated they were in the bag, I pull off to check and nothing was in there. Went back inside to get them and they didn’t even acknowledge me standing there. I was looked at like i was crazy and lying about sauces when they were on my receipt. Contacted corporate, a serious change is needed in management, cleanliness of handling food, and basic (what should be common sense) human decency.
Atmosphere: 1
Food: 1
Service: 1
Jose
They told me that we can’t but the happy metal toy without buying the entire happy meal but macdonalds page say yes we can but it and not have to buy the happy meal
Andy Lucas
This place is garbage
Atmosphere: 1
Food: 2
Service: 1
Sean Lee
They've got 2 drive thru lines. I order on my app 10 minutes before I show up for ONE CUP OF BLACK COFFEE. As I watch people on the inside line continuously pass me as I sit there, I go inside to see why I'm being ignored. This manager jumps out from behind the counter to scream in my face. This happened on 11/3/24 @approx 7:15 am. Just in case anyone at corporate cares to investigate
Atmosphere: 1
Food: 2
Service: 1
Alberta Wasden
Love hot French fries and hot mustard sauce
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, French Fries, Double Cheeseburger, Apple Pie, Sausage
David Motes
Don't come to this McDonalds. We were staying at a hotel across street from this McDonalds. Lobby hours on line and posted on the door are till 11:00 pm. We walked over and arrived around 10:20 to find the doors locked. People were in the dining room eating and some people at the counter ordering. Another person came to the door as well and was surprised the doors were locked. They should not post hours they are not going to honor. With so many other choices of where to eat, take your business elsewhere. Take it to a business that values your business.
Atmosphere: 1
Food: 1
Service: 1
Isaac Knox
Apparently a Bacon Cheeseburger is a breakfast item and the 2 plain mcdoubles with bacon is 16 dollars. Can't tell you how the food is, I didn't try it.
I ordered my food online and paid, went inside waited over 15 minutes for the food. Checked everything, and my burger ended up being wrong. I got a quarter pounder no cheese only ketchup. So I gave it back and told her what was wrong. Then, I waited another 15 minutes with about 10 or more other people getting their food. So I finally asked them where my burger was and she had to go ask the cooks in the back where it was at and they hadn’t even made it. At this point, the other food I ordered was stone cold and the fries were hard and inedible. Finally, they come out with my burger, and I didn’t check this one because I assumed they had finally got it right, got home and my burger was wrong yet again! My money was wasted and it will be a long time before I ever go to another McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
Jeffrey Toler
Code for .50 cent double cheeseburger wouldn’t go through the McDonald’s app and the MOD did the right thing by taking care of me. He actually went above and beyond by giving me a free double cheeseburger. Thanks for making a not so great experience better!😊
Atmosphere: 5
Food: 5
Service: 5
Blittz Petty
This place is absolutely the biggest waste of time. The manager is rude and has zero common sense. Waited 5 minutes for help at drive thru for a mobile order when there were zero customers in line. Was told my order was an "inside" mobile order not a drive thru one so I had to come inside. I go inside and there's 2 people waiting for food and nobody at the front counter. Waiting another 5 minutes before I had to ask for it and was told they didn't know I was there yet but the app always tells them I'm here. Eat here if you want your time wasted.
Atmosphere: 1
Food: 2
Service: 1
Karla Fernandez
Had a terrible experience today, I’m a regular customer at this location, but I today the person at the register had a really nasty attitude with me. I explained her my order and still at the end I did t got what I asked but was charged for it!!!!!! I asked to speak to a manager but she ignored me!!!!
Atmosphere: 1
Food: 4
Service: 1
austin peak
Whoever was in the drive through window this afternoon needs a serious attitude adjustment, please girl take my order and with a smile- Second window 5 minutes ago!
Had a mobile order for a happy meal, a McChicken meal deal and an extra McChicken. They totally missed my nuggets from the meal though! And to top it off they were closed my the time I checked my order at home. Nobody to get a refund from, I would'nt be surprised if I never get any compensation. No way with all the technology involved we should be missing items as large as a 4pc nugget from a meal deal. Smh. Do better :(
Atmosphere: 2
Food: 3
Service: 1
they suck i came for a thing of fries and a burger it took 20 minutes, once we finally got our food we realized that they didn’t have nobody making the food so the cashier at the window THAT HANDLES MONEY had to go to the back and make it. That’s cross contamination!!! THEN when i finally get my food guess what?? THERES NO KETCHUP!!!! Get it together sunset FR!
Atmosphere: 1
Food: 1
Service: 1
Just horrible I said mccrispy original and they fame me a SPICY
Atmosphere: 5
Food: 1
Service: 1
Went here to pickup food for a co-worker and myself on my lunch and this is the absolute most worst McDonalds i have been to!! The customer service is terrible, I couldn’t even finish my order at the speaker without being rudely cut off. This is the second time i have been here and will not be back, I ordered a large fry and got to the very bottom to find black hair!! DISGUSTING is not the word. Was lied to about my sauces being in the bag when i asked directly two people at the window that stated they were in the bag, I pull off to check and nothing was in there. Went back inside to get them and they didn’t even acknowledge me standing there. I was looked at like i was crazy and lying about sauces when they were on my receipt. Contacted corporate, a serious change is needed in management, cleanliness of handling food, and basic (what should be common sense) human decency.
Atmosphere: 1
Food: 1
Service: 1
They told me that we can’t but the happy metal toy without buying the entire happy meal but macdonalds page say yes we can but it and not have to buy the happy meal
This place is garbage
Atmosphere: 1
Food: 2
Service: 1
They've got 2 drive thru lines. I order on my app 10 minutes before I show up for ONE CUP OF BLACK COFFEE. As I watch people on the inside line continuously pass me as I sit there, I go inside to see why I'm being ignored. This manager jumps out from behind the counter to scream in my face. This happened on 11/3/24 @approx 7:15 am. Just in case anyone at corporate cares to investigate
Atmosphere: 1
Food: 2
Service: 1
Love hot French fries and hot mustard sauce
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, French Fries, Double Cheeseburger, Apple Pie, Sausage
Don't come to this McDonalds. We were staying at a hotel across street from this McDonalds. Lobby hours on line and posted on the door are till 11:00 pm. We walked over and arrived around 10:20 to find the doors locked. People were in the dining room eating and some people at the counter ordering. Another person came to the door as well and was surprised the doors were locked. They should not post hours they are not going to honor. With so many other choices of where to eat, take your business elsewhere. Take it to a business that values your business.
Atmosphere: 1
Food: 1
Service: 1
Apparently a Bacon Cheeseburger is a breakfast item and the 2 plain mcdoubles with bacon is 16 dollars. Can't tell you how the food is, I didn't try it.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I ordered my food online and paid, went inside waited over 15 minutes for the food. Checked everything, and my burger ended up being wrong. I got a quarter pounder no cheese only ketchup. So I gave it back and told her what was wrong. Then, I waited another 15 minutes with about 10 or more other people getting their food. So I finally asked them where my burger was and she had to go ask the cooks in the back where it was at and they hadn’t even made it. At this point, the other food I ordered was stone cold and the fries were hard and inedible. Finally, they come out with my burger, and I didn’t check this one because I assumed they had finally got it right, got home and my burger was wrong yet again! My money was wasted and it will be a long time before I ever go to another McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
Code for .50 cent double cheeseburger wouldn’t go through the McDonald’s app and the MOD did the right thing by taking care of me. He actually went above and beyond by giving me a free double cheeseburger. Thanks for making a not so great experience better!😊
Atmosphere: 5
Food: 5
Service: 5
This place is absolutely the biggest waste of time. The manager is rude and has zero common sense. Waited 5 minutes for help at drive thru for a mobile order when there were zero customers in line. Was told my order was an "inside" mobile order not a drive thru one so I had to come inside. I go inside and there's 2 people waiting for food and nobody at the front counter. Waiting another 5 minutes before I had to ask for it and was told they didn't know I was there yet but the app always tells them I'm here. Eat here if you want your time wasted.
Atmosphere: 1
Food: 2
Service: 1
Had a terrible experience today, I’m a regular customer at this location, but I today the person at the register had a really nasty attitude with me. I explained her my order and still at the end I did t got what I asked but was charged for it!!!!!!
I asked to speak to a manager but she ignored me!!!!
Atmosphere: 1
Food: 4
Service: 1
Whoever was in the drive through window this afternoon needs a serious attitude adjustment, please girl take my order and with a smile- Second window 5 minutes ago!
Atmosphere: 1
Service: 1
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