Wendy's
3008 US-321, West Columbia
(803) 739-5848
Recent Reviews
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Something is always wrong at this location if they arent missing something, their lobby or drive thru is closed. If u do get a drive thru order they continuous say is that it, like they are in a rush. Horrible off the hwy customer service.
Atmosphere: 1
Food: 1
Service: 1
The food is great but everything was slow. It took like 20 mins just to get a frosty. Not coming back to this location. The wait time was terrible to order and by the time we got the food, it was cold.
Atmosphere: 2
Food: 4
Service: 1
Out of potatoes, out of chili, out of everything I wanted
Atmosphere: 4
Food: 2
Service: 3
But with the front staff and manager was completely rude to me. She had to get change even though I was using a credit card. I asked if we could just use the register from the drive-thru as they were still checking people out there and they kind of laughed at me and said no. I think they were discriminating against me so definitely don't give them your money here. I would go down the road to somewhere else like Bojangles or something
Atmosphere: 1
Food: 1
Service: 1
The place was nasty the food was disgusting the manager is rude the kid did not know what to do in the front did not call out our name or food was sent back they remade their order and for their mistake they didn't want to give anything for free like an ice cream for waiting instead of asking for our money back...
Atmosphere: 1
Food: 1
Service: 1
Ordered 3 biggie bags, gave us burgers when we specifically asked for chicken sandwiches and barely gave us fries, only gave us about 3 nuggets each and the server was so rude and had the nastiest attitude. They get our orders wrong every time. Never going back to this location again. The server needs to be fired immediately.
Atmosphere: 1
Food: 1
Service: 1
Not sure how they got 3.5 Stars. At 2:49 pm today, I went through the drive thru to pick up a grill chicken wrap meal. Unfortunately the young lady at the window had a terrible disposition. Sebastian was the cashier. A young man came to the window with her and he was friendly and provided great service. The young lady gave me my lemonade and I asked for a straw. She looked at me and rolled her eyes and ignored me twice. The young man came back and I told him I asked for a straw twice and she ignored me. He told ne to have a blessed day and thet is a not so nice way of telling someone off. The chicken was dried out and the fries were cold. The fries didn't taste fresh. The oil needs to be changed. Its a truck stop so maybe truckers don't care about food quality. Wendy boast about service and quality food and Im certain that neither exists at 3008 Highway 321 Cayce SC 29033.
Atmosphere: 1
Food: 1
Service: 1
Told at window basically to shut up they had the order. Then not allowed to add the free frosty at window but pushed from window to love on so had forgotten it. What does it matter it is free? Food wasn't horrible but service to the customer sucked.
Atmosphere: 1
Food: 2
Service: 1
I went in for my lunch at 11:20pm ordered a number one A Dave, single They gave me cold fries. They could’ve just told me they had to drop more fries and if I wanted to wait. But I Received COLD fries
Atmosphere: 1
Food: 1
Service: 1
Didn't take long to get my order. Food was fresh and hot.
Restaurantji Recommends
Service was slow and disorganized. Both sandwiches were missing lettuce and we're drenched in condiments. Very different food quality than you usually get from Wendy's.
Atmosphere: 1
Food: 1
Service: 1
Waited for 10 minutes at the front of the line with about 8 workers there and no one even acknowledged we were there while a line of over 13 people accumulated. We left
Great place
Atmosphere: 5
Food: 5
Service: 5
Rude teenager service. No lettuce or grilled chicken. Way way too much mayo. Its in a gas station, but the gas station employees are friendly and they have showers, so you got that going for you.
Atmosphere: 2
Food: 2
Service: 1
Not 24hrs
Atmosphere: 1
Food: 1
Service: 1
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