My husband and I ate here this evening,11/14/25 on our way back from GA. We were sadly disappointed by the wait time that it took for us to receive our food, how the burgers were slapped together with no adequate condiments, and the burgers were hard and tasteless. It was like watching the Three Stooges (3 young males) with no coordination and no desire to satisfy their customers. We paid a little over $24.00 for trash 🤑, the fries were overly-salted as well. Now I fully understand why the parking lot was empty because the service is lousy! It is most likely that we will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Andrea Taylor
I purchased a mushroom swiss burger and the bread was hard and stale.. how can you not see that the bread is bad? Officially done with this location.
Food: 3
Service: 4
Justus Martin
Service here is always great, people are sweethearts. But dang, it was disappointing to pay $15 for a Mushroom & Swiss Burger and it not have any mushroom sauce on it. It was just dry meat, and I live in GA so it's not worth the drive back. You guys are awesome, but slow down a little. You got this. :) <3
Atmosphere: 5
Food: 2
Service: 5
Jonathan Rehme
Food came out incorrect. The guy was taking food to put in the bag all while scratching his butt under his pants. When called out he acted like there was nothing wrong with that and even turned to the very polite young lady working with him acting like there was nothing wrong. She told him to wash his hands which he then reluctantly did. 1 person with me ordered chicken tenders and they did not even drop his order in the fryer, even after 3 people that ordered after him had gotten theirs.
Horrible experience, horrible service, horrible representation of Hardee's. This all happened on 11/28/2025 around 7pm
Atmosphere: 1
Food: 1
Service: 1
Jana Swafford
We don't eat out much but let me tell you....this crew was on point with everything this morning. Very friendly and fast service!!!
Atmosphere: 5
Food: 5
Service: 5
Kristina Murdock
Food was excellenence customer service was top tier!! All around amazing experiencing employees an managers were awesome
Atmosphere: 5
Food: 5
Service: 5
Caleb Castle
Order three sandwiches, fries and a small drink, fries were piping hot, all three sandwiches were lukewarm or cold. Waited over 10 minutes for my food. I was the only person in the line. Absolutely ridiculous when there are three people in the kitchen that cold food could be served after such a long wait for a fast food joint. Get it together hardee's, or y'all will go out of business
Atmosphere: 3
Food: 1
Service: 3
Tiffany Lee
We have been to this Hardee’s at least 5 times in the past two weeks for breakfast! Food has been amazing!! Service was excellent! I was in and out in less than 5 minutes!! I am so thankful to have a place in town that makes it possible to grab breakfast quick before we go to school!
Food: 5
Service: 5
Kimberly Humphries
Came for breakfast this morning and the drive thru staff was very pleasant and the food was great.
Atmosphere: 5
Food: 5
Service: 5
chelle sentell
Went through drive thru, the girl who took my order was very pleasant and courteous! I waited for my food bc I asked for it to be cooked fresh and I got it hot and in a timely manner!
I’ve been going to this Hardee’s for years because it’s one of the only fast food spots in our small town. It’s convenient for me I usually stop there after picking up my kids before heading to work but after my experience yesterday, I honestly don’t know if I’ll ever go back.
I ordered two of the $5.99 meal bags two ham sandwiches and two burgers (one with bacon). I expected a small upcharge for bacon, but when I got my receipt, the total didn’t make any sense. It showed $7.99, a $1.49, another $5.99, and a few random charges that didn’t add up. When I asked the guy at the window, he said it was because of the bacon and the lemonade. I’ve never heard of an upcharge for lemonade, and the explanation he gave made zero sense.
He told me to pull forward and wait for my food so I did. I sat there for 20 minutes. By that point, I was running late for work, so I went inside to check. There were no employees in the building. None. Every customer in there was standing around the counter trying to figure out what was going on. People were calling out for employees, and someone finally said there was a worker outside on the phone smoking.
A few minutes later, an older woman and a very young girl (who was absolutely sobbing) came in. The girl was crying so hard, saying she couldn’t do it anymore. I felt awful my mom instincts kicked in, and I just hugged her because she was clearly overwhelmed. Then she walked off, and we were all still standing there with no food, no communication, and everyone already paid.
At that point, I started helping people find their food because there were random bags and sandwiches sitting out. We all compared receipts just to make sure people got what they paid for. Every single item was ice cold. The fries were missing, the sandwiches were wrong one was supposed to have bacon, neither did, and the cheese wasn’t even melted.
The man from the drive-thru finally came back inside and said he’d been on the phone with OSHA, but he never told anyone that, never apologized, and honestly just argued with everyone. He was rude, dismissive, and acted like we were the problem. Eventually, I did get a refund but I still left with food that was wrong and cold because my kids were starving.
I’ve never had such a terrible experience at any restaurant, let alone one I’ve supported so many times. The workers there clearly need help, better management, and training. This was absolute chaos customers waiting over 30 minutes, food cold, and no communication whatsoever.
Atmosphere: 1
Food: 1
Service: 1
Sophia wooldridge
I am a dasher and I had to wait an extra 30 mins for a customer's order. I drove 14 mins from wallhalla to pick up the second half of the order from these guys. Seth and Treygin? Probably botched the spelling of his name but they were both as helpful as they could be and so accommodating. Cant say that tho about the manager on duty last night. 10/17/25. Dash app tells me to pick up food by 8:10pm and I pull up tp the store about 8:09pm and was told to come into the lobby to pick the order up. I stood in the lobby hollerin for about 4 mins before someone finally walked up from the back of the kitchen. And it was a totally of 8-10 mins before the manager on duty came up to even start making anything. So it had been close to 20-30 mins that this order had not been made AT ALL since the customer placed the order. I had to scream through the kitchen to get the manager to the front and even then he didnt come forward until one of the young boys went and basically had to yell at him as well to get him to come talk to me about why the food hadn't been started. All I wanted to know as to what the hold up was because MY customer was waiting on their food and I already had half the order. Food getting cold sitting in my card. Bro decided to waste even more time arguing with me about times and policies than going to just get the food made. It was at this point the lobby and drive thru began to fill up. I left the store with the customers order about 8:38pm. The customer left a bad review on my rates and complained to doordash support due to the time it took for me to deliver their order and for the cold food. So thanks mate!!! Seth and treygin need better management than that!!
Atmosphere: 1
Food: 3
Service: 1
William Lee
Sat in the drive through 15 minutes waiting to have order taken there was no line everybody was standing around talking and not working pathetic
Atmosphere: 1
Food: 1
Service: 1
KASH STUDIOS INC
Good when milkshake machine is working
Skye Lee
Went through the drive through tonight. Ordered 2 #1 combo's with no mayo. I waited 25 minutes for my food. 3 cars drove off while I waited I would have also but had already paid. When I finally got home there was mayo on both burgers! My wife is allergic to mayo so could not eat it. This is redicilous and yes I should have checked but I said no mayo he repeated it and I also confirmed when I got to the window that it was no mayo. This is redicilous!
My husband and I ate here this evening,11/14/25 on our way back from GA. We were sadly disappointed by the wait time that it took for us to receive our food, how the burgers were slapped together with no adequate condiments, and the burgers were hard and tasteless. It was like watching the Three Stooges (3 young males) with no coordination and no desire to satisfy their customers. We paid a little over $24.00 for trash 🤑, the fries were overly-salted as well. Now I fully understand why the parking lot was empty because the service is lousy! It is most likely that we will not be returning.
Atmosphere: 1
Food: 1
Service: 1
I purchased a mushroom swiss burger and the bread was hard and stale.. how can you not see that the bread is bad? Officially done with this location.
Food: 3
Service: 4
Service here is always great, people are sweethearts. But dang, it was disappointing to pay $15 for a Mushroom & Swiss Burger and it not have any mushroom sauce on it. It was just dry meat, and I live in GA so it's not worth the drive back. You guys are awesome, but slow down a little. You got this. :) <3
Atmosphere: 5
Food: 2
Service: 5
Food came out incorrect. The guy was taking food to put in the bag all while scratching his butt under his pants. When called out he acted like there was nothing wrong with that and even turned to the very polite young lady working with him acting like there was nothing wrong. She told him to wash his hands which he then reluctantly did. 1 person with me ordered chicken tenders and they did not even drop his order in the fryer, even after 3 people that ordered after him had gotten theirs.
Horrible experience, horrible service, horrible representation of Hardee's. This all happened on 11/28/2025 around 7pm
Atmosphere: 1
Food: 1
Service: 1
We don't eat out much but let me tell you....this crew was on point with everything this morning. Very friendly and fast service!!!
Atmosphere: 5
Food: 5
Service: 5
Food was excellenence customer service was top tier!! All around amazing experiencing employees an managers were awesome
Atmosphere: 5
Food: 5
Service: 5
Order three sandwiches, fries and a small drink, fries were piping hot, all three sandwiches were lukewarm or cold. Waited over 10 minutes for my food. I was the only person in the line. Absolutely ridiculous when there are three people in the kitchen that cold food could be served after such a long wait for a fast food joint. Get it together hardee's, or y'all will go out of business
Atmosphere: 3
Food: 1
Service: 3
We have been to this Hardee’s at least 5 times in the past two weeks for breakfast! Food has been amazing!! Service was excellent! I was in and out in less than 5 minutes!! I am so thankful to have a place in town that makes it possible to grab breakfast quick before we go to school!
Food: 5
Service: 5
Came for breakfast this morning and the drive thru staff was very pleasant and the food was great.
Atmosphere: 5
Food: 5
Service: 5
Went through drive thru, the girl who took my order was very pleasant and courteous! I waited for my food bc I asked for it to be cooked fresh and I got it hot and in a timely manner!
Restaurantji Recommends
I’ve been going to this Hardee’s for years because it’s one of the only fast food spots in our small town. It’s convenient for me I usually stop there after picking up my kids before heading to work but after my experience yesterday, I honestly don’t know if I’ll ever go back.
I ordered two of the $5.99 meal bags two ham sandwiches and two burgers (one with bacon). I expected a small upcharge for bacon, but when I got my receipt, the total didn’t make any sense. It showed $7.99, a $1.49, another $5.99, and a few random charges that didn’t add up. When I asked the guy at the window, he said it was because of the bacon and the lemonade. I’ve never heard of an upcharge for lemonade, and the explanation he gave made zero sense.
He told me to pull forward and wait for my food so I did. I sat there for 20 minutes. By that point, I was running late for work, so I went inside to check. There were no employees in the building. None. Every customer in there was standing around the counter trying to figure out what was going on. People were calling out for employees, and someone finally said there was a worker outside on the phone smoking.
A few minutes later, an older woman and a very young girl (who was absolutely sobbing) came in. The girl was crying so hard, saying she couldn’t do it anymore. I felt awful my mom instincts kicked in, and I just hugged her because she was clearly overwhelmed. Then she walked off, and we were all still standing there with no food, no communication, and everyone already paid.
At that point, I started helping people find their food because there were random bags and sandwiches sitting out. We all compared receipts just to make sure people got what they paid for. Every single item was ice cold. The fries were missing, the sandwiches were wrong one was supposed to have bacon, neither did, and the cheese wasn’t even melted.
The man from the drive-thru finally came back inside and said he’d been on the phone with OSHA, but he never told anyone that, never apologized, and honestly just argued with everyone. He was rude, dismissive, and acted like we were the problem. Eventually, I did get a refund but I still left with food that was wrong and cold because my kids were starving.
I’ve never had such a terrible experience at any restaurant, let alone one I’ve supported so many times. The workers there clearly need help, better management, and training. This was absolute chaos customers waiting over 30 minutes, food cold, and no communication whatsoever.
Atmosphere: 1
Food: 1
Service: 1
I am a dasher and I had to wait an extra 30 mins for a customer's order. I drove 14 mins from wallhalla to pick up the second half of the order from these guys. Seth and Treygin? Probably botched the spelling of his name but they were both as helpful as they could be and so accommodating. Cant say that tho about the manager on duty last night. 10/17/25. Dash app tells me to pick up food by 8:10pm and I pull up tp the store about 8:09pm and was told to come into the lobby to pick the order up. I stood in the lobby hollerin for about 4 mins before someone finally walked up from the back of the kitchen. And it was a totally of 8-10 mins before the manager on duty came up to even start making anything. So it had been close to 20-30 mins that this order had not been made AT ALL since the customer placed the order. I had to scream through the kitchen to get the manager to the front and even then he didnt come forward until one of the young boys went and basically had to yell at him as well to get him to come talk to me about why the food hadn't been started. All I wanted to know as to what the hold up was because MY customer was waiting on their food and I already had half the order. Food getting cold sitting in my card. Bro decided to waste even more time arguing with me about times and policies than going to just get the food made. It was at this point the lobby and drive thru began to fill up. I left the store with the customers order about 8:38pm. The customer left a bad review on my rates and complained to doordash support due to the time it took for me to deliver their order and for the cold food. So thanks mate!!! Seth and treygin need better management than that!!
Atmosphere: 1
Food: 3
Service: 1
Sat in the drive through 15 minutes waiting to have order taken there was no line everybody was standing around talking and not working pathetic
Atmosphere: 1
Food: 1
Service: 1
Good when milkshake machine is working
Went through the drive through tonight. Ordered 2 #1 combo's with no mayo. I waited 25 minutes for my food. 3 cars drove off while I waited I would have also but had already paid. When I finally got home there was mayo on both burgers! My wife is allergic to mayo so could not eat it. This is redicilous and yes I should have checked but I said no mayo he repeated it and I also confirmed when I got to the window that it was no mayo. This is redicilous!
Atmosphere: 2
Food: 1
Service: 1
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