Had a problem with ordering from the app so we asked the manager to cancel our order while we ordered from the store. They went above and beyond to help us.
Atmosphere: 5
Food: 5
Service: 5
John Ludwig
Food was good
Atmosphere: 5
Food: 5
Service: 5
Ambrosia Conger
Maddie is the BEST! She was the friendliest person ever this afternoon.
Atmosphere: 4
Food: 4
Service: 5
Wendy Bloomenrader
I got the the chicken strip basket. The strips are not as good as they used to be. They were thin and not very tender. The cheese curds were the real disappointment. They were round solid balls of cheese flavor. No ooey gooey like you expect curds to be.
Atmosphere: 5
Food: 2
Service: 5
Shaylee Medicraft
Was doing a pickup they're ready in no time
Atmosphere: 5
Food: 5
Service: 5
Wade Mickelsen
This is a fantastic dairy Queen location. Very helpful. We had a complicated order. They got it perfect the first time.
Atmosphere: 5
Food: 5
Service: 5
Michelle Peck
I called to place an order and Angel(sp?) was so super helpful!!! Her service was impeccable!! Thank you!
Charlotte Andres
Rough business with service.
Atmosphere: 1
Service: 1
Matt's Tree service
Update: Since the Aberdeen store has been bought the quality of food and service has gone down hill. Original comment: I have been hoping they would turn it around over time, but so far I have not seen any improvement.... When they first opened they had some issues but management has really turned this place around and made it a great place to eat
Atmosphere: 5
Food: 5
Service: 5
Alexa Husby
Ordered an ice cream cake for a birthday. Was supposed to be cheesecake flavored with a picture on it. When I went to pick it up, it took them over 15 minutes to get it, and when I received the cake it was all wrong. Regular vanilla and chocolate blizzard, no picture on it, and the writing looked like a 12 year old did it.
On the past two visits, they have been out of essential ingredients for the blizzards. The ones we did get were barely mixed. The Groton DG is a bit out of the way but we may be going there instead!
Atmosphere: 3
Food: 3
Service: 3
Randy
Had a cool Mint Blizzard with Oreo. So Good, so refreshing. What a Treat. Thank you. Blessed. Highly recommend this DQ.
Atmosphere: 5
Food: 5
Service: 5
Schyler Sattler
I ordered an ice cream cake. It was completely wrong. Was told several times that the cake would be fixed. It’s still not fixed. Asked for a refund just to get hung up on. So as of now.. 0 cake.. out $45… no apology of any sort. First 2 photos are what I received, the 3rd photo is what the cake was supposed to be but yellow instead of pink.
Atmosphere: 1
Food: 1
Service: 1
Kaija Hofer
absolutely ridiculous dealing with this DQ! can't get anyone on the phone or to give a name just keep saying to wait to have "the boss" and maybe some coupons in a week or two!! HORRIBLE EXPERIENCE don't waste your time! There is no customer service at the Aberdeen SD location what-so-EVER! They should be absolutely embarrassed of this kind of "service" if you can call it that. Even after having to return 3 times!! still have not received one apology or ANYTHING! ONLY LEAVING 1 STAR CAUSE I HAVE TO SO THIS CAN BE POSTED!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Ice Cream Cake
StaceyAnn Fitz-Patrick
NEGATIVE STARS if I could that’s what I’d pick. I never thought an ice cream cake for a three year old birthday party would be this difficult but apparently for the workers here it’s impossible. My friend simply made an order online and it’s been nothing but a head ache . Three days of no answered calls, no apologies , and a messed up cake. We had to drive into town several times and keep getting the run around. First it was ready then it’s not , then we get hung up on. JUST GIVE US OUR MONEY BACK !!!! I’d rather deal with a Walmart cake at this point. Not to mention the grossness of the store when we had to go in. Food probably isn’t sanitary at this point. I’m disgusted and now we’re out 50$ no call back and no cake!
Had a problem with ordering from the app so we asked the manager to cancel our order while we ordered from the store. They went above and beyond to help us.
Atmosphere: 5
Food: 5
Service: 5
Food was good
Atmosphere: 5
Food: 5
Service: 5
Maddie is the BEST! She was the friendliest person ever this afternoon.
Atmosphere: 4
Food: 4
Service: 5
I got the the chicken strip basket. The strips are not as good as they used to be. They were thin and not very tender. The cheese curds were the real disappointment. They were round solid balls of cheese flavor. No ooey gooey like you expect curds to be.
Atmosphere: 5
Food: 2
Service: 5
Was doing a pickup they're ready in no time
Atmosphere: 5
Food: 5
Service: 5
This is a fantastic dairy Queen location. Very helpful. We had a complicated order. They got it perfect the first time.
Atmosphere: 5
Food: 5
Service: 5
I called to place an order and Angel(sp?) was so super helpful!!! Her service was impeccable!! Thank you!
Rough business with service.
Atmosphere: 1
Service: 1
Update: Since the Aberdeen store has been bought the quality of food and service has gone down hill. Original comment: I have been hoping they would turn it around over time, but so far I have not seen any improvement.... When they first opened they had some issues but management has really turned this place around and made it a great place to eat
Atmosphere: 5
Food: 5
Service: 5
Ordered an ice cream cake for a birthday. Was supposed to be cheesecake flavored with a picture on it. When I went to pick it up, it took them over 15 minutes to get it, and when I received the cake it was all wrong. Regular vanilla and chocolate blizzard, no picture on it, and the writing looked like a 12 year old did it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
On the past two visits, they have been out of essential ingredients for the blizzards. The ones we did get were barely mixed. The Groton DG is a bit out of the way but we may be going there instead!
Atmosphere: 3
Food: 3
Service: 3
Had a cool Mint Blizzard with Oreo. So Good, so refreshing. What a Treat. Thank you. Blessed. Highly recommend this DQ.
Atmosphere: 5
Food: 5
Service: 5
I ordered an ice cream cake. It was completely wrong. Was told several times that the cake would be fixed. It’s still not fixed. Asked for a refund just to get hung up on. So as of now.. 0 cake.. out $45… no apology of any sort. First 2 photos are what I received, the 3rd photo is what the cake was supposed to be but yellow instead of pink.
Atmosphere: 1
Food: 1
Service: 1
absolutely ridiculous dealing with this DQ! can't get anyone on the phone or to give a name just keep saying to wait to have "the boss" and maybe some coupons in a week or two!! HORRIBLE EXPERIENCE don't waste your time! There is no customer service at the Aberdeen SD location what-so-EVER! They should be absolutely embarrassed of this kind of "service" if you can call it that. Even after having to return 3 times!! still have not received one apology or ANYTHING! ONLY LEAVING 1 STAR CAUSE I HAVE TO SO THIS CAN BE POSTED!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Ice Cream Cake
NEGATIVE STARS if I could that’s what I’d pick. I never thought an ice cream cake for a three year old birthday party would be this difficult but apparently for the workers here it’s impossible. My friend simply made an order online and it’s been nothing but a head ache . Three days of no answered calls, no apologies , and a messed up cake. We had to drive into town several times and keep getting the run around. First it was ready then it’s not , then we get hung up on. JUST GIVE US OUR MONEY BACK !!!! I’d rather deal with a Walmart cake at this point. Not to mention the grossness of the store when we had to go in. Food probably isn’t sanitary at this point. I’m disgusted and now we’re out 50$ no call back and no cake!
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