Cottonwood Bistro
1710 6th St, Brookings
(605) 692-8938
Recent Reviews
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Had to wait 45 minutes for three simple breakfasts. They must only work on one ticket at a time. Employee at the register wasn’t waiting on customers as she counted out and separated tips. One couple waited for minutes and she didn’t acknowledge them and they walked out. Omelet didn’t come with fruit although it’s on the menu. Staff said they didn’t have any but that they could slice some apples and bring that out. We saw others get fruit with orders. Staff doesn’t come around and fill coffee although they are a coffee centric business. Gave a tip when ordering but certainly wasn’t deserved.
Atmosphere: 2
Food: 2
Service: 1
My roommates and I usually love coming here to eat bit our most recent experience has deterred us from ever wanting to come here again. We ordered our food over the phone and after picking it up noticed our fries were completely raw and the burgers were disassembled, items were missing from our order and the boxes were squished and covered with food. We brought the food back to get the mistake rectified and were met with less than understanding service towards our complaint. While waiting for our fixed order, the waitstaff was goofing off in the back off house which isn't a big problem if we weren't able to here them loudly cursing from our seats on the other side of the restaurant. When they passed our food back it was in the same condition we returned it in, I'm convinced they didn't make an effort to fix our order. My roommate brought the food back up to the front still trying to respectfully explain that the fries were still droopy and raw. The male employee at the front was extremely abrasive despite my friends even tone. He argued with her about how the fries were baked at 160 and covered in oil and that's why they they were droopy. My friend tried to explain that they were inedible, at which point he grabbed the fry out of her hand and took a bite saying "I would eat them". We requested a refund and left. It was clear he had no interest in maintaining customers. It's going to be a while before we come back for sure and I hope this review will make its way to management so they can hopefully make changes in their staffing service so customers enjoy coming back.
Atmosphere: 3
Food: 1
Service: 1
Vegetarian options: menu items are swappable to be highly accommodating to any diet
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Cakes, Toast, Kettle Chips, Fruit Plate, Chocolate Chip Cookie, French Toast, Egg Sandwich, Turnovers, Turkey Panini, Baked Oatmeal
Friendly atmosphere with delicious food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Sandwich
Pa y first . I know why . Omelet had three ingredients. I have allergies to milk. No cheese extra veggies,watched her write it on ticket. Omelet had four very small pieces of mushroom from a can. No yoke egg old wilted spinach. Won't go back.
Atmosphere: 3
Food: 1
Service: 3
All the above excellent 👍 services
Amazing coffee, food, vibe and people!
Atmosphere: 5
Food: 5
Service: 5
The jam is so amazing! It is a little noisy but otherwise perfect.
Wheelchair accessibility: Zero grade entry
Atmosphere: 4
Food: 5
Service: 4
Service: Very good
Food: Good
Environment: Excellent ( especially the outside sitting area ).
Atmosphere: 5
Food: 4
Service: 5
It's was ok. Food had good flavor, but took forever to get. Glad I wasn't in a hurry.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
If you’re looking for a quick spot, don’t go here. There were just two of us in our party and we waited 45 minutes for our food. They weren’t overly busy either. The omelette was so so. The homemade jam was good. The only redeeming factor that upped my rating from a 1 to 2 was the clean and spacious restroom. I don’t recommend this spot for dining.
Atmosphere: 2
Food: 2
Service: 1
My husband and I stopped in today. Wanted our food to go. We also ordered a bottle of water and were given a cup of hot water. Then when my omelette came out (I asked for no toast) I was given just the omelette. It was supposed to come with fruit as well and every other single person that got an omelette came out with fruit on the plate.
Their chip reader and card swiper were broken per the sign and they don’t take bills over $20.
They also ran out of some syrups on their list when I went to order.
Overall, super disappointed!
Atmosphere: 4
Food: 2
Service: 3
Overpriced cheap quality food which I would not eat again the drinks were decent and creative but their food menu needs an overhaul
Atmosphere: 3
Food: 1
Service: 3
Parking: Other stores because it's in a mini mall
Atmosphere: 3
Food: 3
Service: 4
Sorry, no food pics because we were all very hungry. Ordered the grass fed cheeseburger with fries, Mac and cheese, asparagus and feta omelet with a side of hashbrowns and a chicken salad sandwich with a side. All food was hot and fresh made AND good. The service was nice and welcoming. Inside the place I'd decorated nice with good table space inside and outdoor seating as well. There's a good selection of coffees and other drinks as well.
Atmosphere: 5
Food: 5
Service: 5
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