Dessert Restaurants in Brookings, SD

“I stopped in this afternoon to pick up some cookies before heading back to Sioux Falls. Amanda J greeted me with a huge smile. She was so friendly. She informed me that the cookies that I was ordering were actually classic versus deluxe and adjusted the order to ensure I was charged correctly.

My rewards barcode was giving her some issues. She apologized, advised that she was a newer employee, and stated that she wanted to make sure to resolve the issue. I appreciate her willingness to fix the issue and ask for help. She made a phone call and was able to resolve the issue quickly. She apologized once more for the delay, which wasn't needed but was appreciated :)

Amanda is an awesome new employee. Her customer service was top notch! I hope to run into her again on my next trip to Insomnia.

PS. The limited edition Valentine's cookies were amazing!“