Well once again KFC of Brookings let's me down, show up at 7:30 for dinner. Buuuut lobby is closed. On par as usual
Atmosphere: 1
Service: 1
Braylee
No. I do not recommend. Manager yelling because he has top make food and he throws the food everywhere like BRO isn't a zombieššā ļøthe food takes forever and when I mean forever. I mean it like forever. Even the door dash people yelled at the manager because he yelled in the drive threw he even threw the bag of food at ppl. Trust me do not go.
Atmosphere: 1
Food: 3
Service: 1
Brian Harms
Walked in at 6:30 on a Saturday and the manager started yelling at everyone from the back that the lobby closes at 7! What restaurant does that? The hours clearly says close at 9. Manager should be let go! Bad for business.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fried Chicken
JsD junior
If only the food were half as good as the service. I miss good kfc food.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Chicken Sandwich
Lawrence Veith
Great chicken!, friendly staff, quick service. A nice pit stop on a long road trip.
Atmosphere: 5
Food: 5
Service: 5
Gongshen Ling
We asked for spicy chicken sandwiches and he said there out of spicy chicken sandwiches then we asked for a normal then he said there all out in a happily tone. Then after we asked for tenders then he said we're all out of chicken in a rude and happy tone And he said that happily. He's racist .
Atmosphere: 1
Food: 1
Service: 1
cheryl geonni
Whoever was taking my order literally flipped out and started yelling
Atmosphere: 1
Service: 1
Master Yeti
Google maps says the restaurant is opened until ten o'clock. except it's only the drive through, that's open until ten o'clock.
I can't say anything about atmosphere but the person that was working the drive thru was very nice , and personable .
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Elana Rice
The service is awful. Whoever the new manager is heās awful person. They arenāt even open until the time theyāre supposed to be open. Their food is always cold. They always have the crabbiest workers working the window. There are nice people at this establishment.
Atmosphere: 1
Food: 1
Service: 1
David Hecht
I will not be returning to this place. I had a terrible experience here. I placed a large order online and when I got there to pick it up the store was closed. I happened to catch a manager coming out of the store. He said that they had no power, which explained why the place was closed. When I asked what I was supposed to do, he brushed me off and said that I had to find a phone number and call to get it resolved. There was no apology for the inconvenience and hassle and no effort to correct the problem. I was not impressed. I went to a local grocery store deli and got the same order of food for significantly less money.
I tried using the KFC app to correct the issue and what a nightmare that was trying to connect to a live agent. I gave up on that and finally tracked down a customer service number to the corporate office. I was able to get a customer service representative on the phone and explained my situation. He took all the information and then said he needed to transfer me to the credit department. The next person I spoke with asked me for all the same information even though I provided the case number with all the previously provided information.
I had a bad experience at this same location 6 years ago and thought I would finally give them another chance. They failed miserably!
Atmosphere: 1
Service: 1
Kim B
Lobby was closed at least 30 minutes before posted closing time. Drive through offered very limited menu.
Atmosphere: 1
Food: 1
Service: 1
Cass
I travel a lot and this is actually one of the better KFC throughout my travels. Food has been fresh. Feel all KFC has upcharge their menu and downgraded portion size.
Brookings still has the best coleslaw and only place I've been where they still give honey for biscuits.
Loved that 8 piece Tuesday special..
Food: 5
Well once again KFC of Brookings let's me down, show up at 7:30 for dinner. Buuuut lobby is closed. On par as usual
Atmosphere: 1
Service: 1
No. I do not recommend. Manager yelling because he has top make food and he throws the food everywhere like BRO isn't a zombieššā ļøthe food takes forever and when I mean forever. I mean it like forever. Even the door dash people yelled at the manager because he yelled in the drive threw he even threw the bag of food at ppl. Trust me do not go.
Atmosphere: 1
Food: 3
Service: 1
Walked in at 6:30 on a Saturday and the manager started yelling at everyone from the back that the lobby closes at 7! What restaurant does that? The hours clearly says close at 9. Manager should be let go! Bad for business.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fried Chicken
If only the food were half as good as the service. I miss good kfc food.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Chicken Sandwich
Great chicken!, friendly staff, quick service.
A nice pit stop on a long road trip.
Atmosphere: 5
Food: 5
Service: 5
We asked for spicy chicken sandwiches and he said there out of spicy chicken sandwiches then we asked for a normal then he said there all out in a happily tone. Then after we asked for tenders then he said we're all out of chicken in a rude and happy tone And he said that happily. He's racist .
Atmosphere: 1
Food: 1
Service: 1
Whoever was taking my order literally flipped out and started yelling
Atmosphere: 1
Service: 1
Google maps says the restaurant is opened until ten o'clock. except it's only the drive through, that's open until ten o'clock.
Atmosphere: 1
Food: 1
Service: 1
They arenāt even open until the posted time.
Restaurantji Recommends
I can't say anything about atmosphere but the person that was working the drive thru was very nice , and personable .
Food: 5
Service: 5
Recommended dishes: Fried Chicken
The service is awful. Whoever the new manager is heās awful person. They arenāt even open until the time theyāre supposed to be open. Their food is always cold. They always have the crabbiest workers working the window. There are nice people at this establishment.
Atmosphere: 1
Food: 1
Service: 1
I will not be returning to this place. I had a terrible experience here. I placed a large order online and when I got there to pick it up the store was closed. I happened to catch a manager coming out of the store. He said that they had no power, which explained why the place was closed. When I asked what I was supposed to do, he brushed me off and said that I had to find a phone number and call to get it resolved. There was no apology for the inconvenience and hassle and no effort to correct the problem. I was not impressed. I went to a local grocery store deli and got the same order of food for significantly less money.
I tried using the KFC app to correct the issue and what a nightmare that was trying to connect to a live agent. I gave up on that and finally tracked down a customer service number to the corporate office. I was able to get a customer service representative on the phone and explained my situation. He took all the information and then said he needed to transfer me to the credit department. The next person I spoke with asked me for all the same information even though I provided the case number with all the previously provided information.
I had a bad experience at this same location 6 years ago and thought I would finally give them another chance. They failed miserably!
Atmosphere: 1
Service: 1
Lobby was closed at least 30 minutes before posted closing time. Drive through offered very limited menu.
Atmosphere: 1
Food: 1
Service: 1
I travel a lot and this is actually one of the better KFC throughout my travels. Food has been fresh. Feel all KFC has upcharge their menu and downgraded portion size.
Brookings still has the best coleslaw and only place I've been where they still give honey for biscuits.
Atmosphere: 5
Food: 5
Service: 5
Loading...