If you haven't been to the Canton Dairy Queen in awhile you will be pleasantly surprised! The food was hot, fresh and delicious! The Turtle Pecan Blizzard was extra special and next level compared to other DQ's! Great job!
Atmosphere: 5
Food: 5
Service: 5
Thetardisisinnightvale
Service is really really bad. Expect extremely long waits to order, employees walking away mid order and and even longer wait for your food. You will need at least 20 to 30 min to get anything.
Atmosphere: 1
Food: 3
Service: 1
Ryan Dieters
If we didn’t like ice cream, we wouldn’t even stop here. Not sure what it is but the service is always terrible, in fact it’s expected now and we only stop if we have time to waste.
This last time, one car in the parking lot and we sat in the drive through for over 10 minutes waiting to order…no one else was in the drive through. Just be prepared if you’re going to stop here.
Atmosphere: 1
Food: 4
Service: 1
Carla De Jager
Stopped at the drive thru 2 different occasions and both times were asked to wait a moment. After 10 minutes each time, we drove away without placing order. The place wasn't busy, only 1 other car.
Atmosphere: 1
Food: 1
Service: 1
realityremixer
You have to wait about 10 minutes to place an order in the drive thru if you are the only car and about 20 minutes if there is a car in front of you. After you are able to place you order (if someone is paying attention to the drive thru) it takes an additional 20 minutes to get your food (that is if your lucky enough to be the only car) This Dairy Queen is hands down the worst location I have even visited. Not only are the wait times deplorable, the few times I have eaten here the food has been cold by the time it gets to my hand. I hope the owners hire new staff that can handle providing fresh food and appropriate wait times. Looking through the comments I see this is a regular occurrence with cold food and long wait times. It is clearly not a mistake and is intentional on the part of the employees. Best advice I can offer is to not even bother going here on a break from your job because you will spend your whole break waiting on your food.
Atmosphere: 1
Food: 1
Service: 1
M and C Wynthein
I wouldn’t bother. They have bad customer service.
Atmosphere: 1
Food: 1
Service: 1
Danny Scott
Love the DQ food,but they are short staffed and therefore there is a wait for your food.
Atmosphere: 3
Food: 5
Service: 3
official Katelynn
Waited 20 min for 2 slices of bread
Atmosphere: 1
Food: 1
Service: 1
Ethan Utesch
Slowest place in the universe no lie. 40 min drive thru
Atmosphere: 1
Food: 2
Service: 1
Amanda Jo Roberts
slow. inaccurate. out of everything. over priced. don't know how to make gravy.
EXTREMELY SLOW! Out of many toppings/mix ins....can't even get ice cream orders out in a timely fashion.
Jody Hadley
Absolutely terrible! Only one car before me and it took 20 minutes to get my food. Employees didn't seem to have any training or any clue what they were doing. Won't be returning. Get your crap together DQ.
Heather Hadley
Unfortunately we waiting over 30 mins for food super slow and alot of confusion on what order was what. Got the wrong order and had to correct them 2 times. This DQ has really went downhill
Alison Pottebaum
We ordered 3 chicken strips baskets and were told the grill was acting up so we could order ice cream. Chicken Strips and fries are made in a fryer not on the grill. We asked for clarification if the grill or fryer was acting up. Then it was repeated the grill is acting up and we can only order ice cream. My son ordered a blizzard the rest of us didn't order. He was given a fork to eat his blizzard with. Normally I don't write reviews but this has now been multiple disappointing trips.
Boytries Storm chasing
Good food and employees were nice. Would recommend.
If you haven't been to the Canton Dairy Queen in awhile you will be pleasantly surprised! The food was hot, fresh and delicious! The Turtle Pecan Blizzard was extra special and next level compared to other DQ's! Great job!
Atmosphere: 5
Food: 5
Service: 5
Service is really really bad. Expect extremely long waits to order, employees walking away mid order and and even longer wait for your food. You will need at least 20 to 30 min to get anything.
Atmosphere: 1
Food: 3
Service: 1
If we didn’t like ice cream, we wouldn’t even stop here. Not sure what it is but the service is always terrible, in fact it’s expected now and we only stop if we have time to waste.
This last time, one car in the parking lot and we sat in the drive through for over 10 minutes waiting to order…no one else was in the drive through. Just be prepared if you’re going to stop here.
Atmosphere: 1
Food: 4
Service: 1
Stopped at the drive thru 2 different occasions and both times were asked to wait a moment. After 10 minutes each time, we drove away without placing order. The place wasn't busy, only 1 other car.
Atmosphere: 1
Food: 1
Service: 1
You have to wait about 10 minutes to place an order in the drive thru if you are the only car and about 20 minutes if there is a car in front of you. After you are able to place you order (if someone is paying attention to the drive thru) it takes an additional 20 minutes to get your food (that is if your lucky enough to be the only car) This Dairy Queen is hands down the worst location I have even visited. Not only are the wait times deplorable, the few times I have eaten here the food has been cold by the time it gets to my hand. I hope the owners hire new staff that can handle providing fresh food and appropriate wait times. Looking through the comments I see this is a regular occurrence with cold food and long wait times. It is clearly not a mistake and is intentional on the part of the employees. Best advice I can offer is to not even bother going here on a break from your job because you will spend your whole break waiting on your food.
Atmosphere: 1
Food: 1
Service: 1
I wouldn’t bother. They have bad customer service.
Atmosphere: 1
Food: 1
Service: 1
Love the DQ food,but they are short staffed and therefore there is a wait for your food.
Atmosphere: 3
Food: 5
Service: 3
Waited 20 min for 2 slices of bread
Atmosphere: 1
Food: 1
Service: 1
Slowest place in the universe no lie. 40 min drive thru
Atmosphere: 1
Food: 2
Service: 1
slow. inaccurate. out of everything. over priced. don't know how to make gravy.
Restaurantji Recommends
EXTREMELY SLOW! Out of many toppings/mix ins....can't even get ice cream orders out in a timely fashion.
Absolutely terrible! Only one car before me and it took 20 minutes to get my food. Employees didn't seem to have any training or any clue what they were doing. Won't be returning. Get your crap together DQ.
Unfortunately we waiting over 30 mins for food super slow and alot of confusion on what order was what. Got the wrong order and had to correct them 2 times. This DQ has really went downhill
We ordered 3 chicken strips baskets and were told the grill was acting up so we could order ice cream. Chicken Strips and fries are made in a fryer not on the grill. We asked for clarification if the grill or fryer was acting up. Then it was repeated the grill is acting up and we can only order ice cream. My son ordered a blizzard the rest of us didn't order. He was given a fork to eat his blizzard with. Normally I don't write reviews but this has now been multiple disappointing trips.
Good food and employees were nice. Would recommend.
Atmosphere: 5
Food: 4
Service: 5
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