I never really eat at Arby's, but found this to be convenient on the way to our destination. The staff at the Rapid City location was amazing. They were very friendly, made eye contact and made you feel like an actual customer. The food is what you expect it to be, the staff at this location is what makes them different.
Atmosphere: 5
Food: 5
Service: 5
Paul Schroeder
Good clean and updated restaurant. I ordered on-line (but dined-in) and the service was fast and accurate. I like the different types of meat. Nice option for fast food.
Atmosphere: 4
Food: 4
Service: 4
Sherenna “Ren” Robison
Food is good taste wise but I only got half a thing of fries. And they didn’t dump out in the bag or anything. Pay 3-4$ for a large and to only get half is really disappointing.
Atmosphere: 4
Food: 3
Service: 3
Ty C.
I can’t lie I’m a Arby’s fan. Always have been. This location is decent. I’ve had better arbys and I’ve had way worse. These guys are consistently average. My biggest complaint by far is the Soda. I don’t know what it is about this location if no one likes changing the sodas or what lol but I feel like my drink is usually awful from this location. It’s not hard guys lol just listen for the popping noise when it’s out of syrup and punch the box open and hook that bad boy up and if it’s Co2 that’s out then tell the manager, and managers being looking for these kind of things
Atmosphere: 3
Food: 4
Service: 3
Brianne S
We came through and got a classic beef and cheddar, two sliders, a French dip and some fries asked for specific sauces and ended up having to ask two more times for the sauce. We got home and noticed our food looked completely manhandled and like it was shoved together in the bag (I wish I got pictures of the first order) plus no au jus for my DIP. we called and came back to get it fixed despite the fact that when we were on the phone the man sounded rude and irritated. When my boyfriend went in he had to go through three people repeating the issue to even get help. The manager went through the bag and tried telling my boyfriend it was obviously sat on (like by us, what?) my bf tried to explain the bag looks rough but the food was our concern and the manager turned and walked away, eventually saying we'll make you new food. I wish I could say the next bag was better but the sliders still look smooshed together, my classic beef and cheddar as you can see is smashed and curved now and our fries look like someone’s been snacking on them. Can’t say we’ll be coming back anytime soon.
Atmosphere: 2
Food: 2
Service: 1
The Man pt3
Guitar Hero God here: someone left bite marks on my fries idk who it was but I need to know why. WHY?! Cuz these were immaculately disgustingly delicious for how low tier these were. And I think the jomoana machine is broken ? Someone should fix that.
Atmosphere: 1
Food: 1
Service: 1
FriendC0mput3r
When you order a beef and cheddar and the cheddar is optional. I also really enjoy how often their machine for getting a jamocha is always down. Rapid City has no good Arby's.
Atmosphere: 1
Food: 1
Service: 3
Bala KC
Great staff and good
Crystal Crandell
Ray is a ray of sunshine! It takes a lot to leave a review at your typical run of the mill fast food place especially when the food is just okay. Ray made the experience though! She was so kind and took the time to engage in conversation. She deserves a raise!
The service was very mediocre, and slow. Wait time was ridiculous. To call this fast food would be a lie. We did receive all our food but not the drink. I've never been to an arbys worse than this one.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Potato Cakes
Jason Johnston
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
catriona martin
Im not going to give this. place a five star Every time we come to Rapid to see family thay always say there out roast beef how many times can u run out meat This place is supposed home of the meats nothing else Quiet saleing other foods when people want roast beef Its sad your other Arbys closed down This is a sad issue that people cant order enough food in thiis place To keep this reasturant going
Casey Liberty
Ordered a Reuben sandwich and fries. It was made on wheat bread instead of rye and was not grilled. Check your orders before you leave!!!
Good service, food,and atmosphere
Atmosphere: 5
Food: 5
Service: 5
I never really eat at Arby's, but found this to be convenient on the way to our destination. The staff at the Rapid City location was amazing. They were very friendly, made eye contact and made you feel like an actual customer. The food is what you expect it to be, the staff at this location is what makes them different.
Atmosphere: 5
Food: 5
Service: 5
Good clean and updated restaurant. I ordered on-line (but dined-in) and the service was fast and accurate. I like the different types of meat. Nice option for fast food.
Atmosphere: 4
Food: 4
Service: 4
Food is good taste wise but I only got half a thing of fries. And they didn’t dump out in the bag or anything. Pay 3-4$ for a large and to only get half is really disappointing.
Atmosphere: 4
Food: 3
Service: 3
I can’t lie I’m a Arby’s fan. Always have been. This location is decent. I’ve had better arbys and I’ve had way worse. These guys are consistently average. My biggest complaint by far is the Soda. I don’t know what it is about this location if no one likes changing the sodas or what lol but I feel like my drink is usually awful from this location. It’s not hard guys lol just listen for the popping noise when it’s out of syrup and punch the box open and hook that bad boy up and if it’s Co2 that’s out then tell the manager, and managers being looking for these kind of things
Atmosphere: 3
Food: 4
Service: 3
We came through and got a classic beef and cheddar, two sliders, a French dip and some fries asked for specific sauces and ended up having to ask two more times for the sauce. We got home and noticed our food looked completely manhandled and like it was shoved together in the bag (I wish I got pictures of the first order) plus no au jus for my DIP. we called and came back to get it fixed despite the fact that when we were on the phone the man sounded rude and irritated. When my boyfriend went in he had to go through three people repeating the issue to even get help. The manager went through the bag and tried telling my boyfriend it was obviously sat on (like by us, what?) my bf tried to explain the bag looks rough but the food was our concern and the manager turned and walked away, eventually saying we'll make you new food. I wish I could say the next bag was better but the sliders still look smooshed together, my classic beef and cheddar as you can see is smashed and curved now and our fries look like someone’s been snacking on them. Can’t say we’ll be coming back anytime soon.
Atmosphere: 2
Food: 2
Service: 1
Guitar Hero God here: someone left bite marks on my fries idk who it was but I need to know why. WHY?! Cuz these were immaculately disgustingly delicious for how low tier these were. And I think the jomoana machine is broken ? Someone should fix that.
Atmosphere: 1
Food: 1
Service: 1
When you order a beef and cheddar and the cheddar is optional. I also really enjoy how often their machine for getting a jamocha is always down. Rapid City has no good Arby's.
Atmosphere: 1
Food: 1
Service: 3
Great staff and good
Ray is a ray of sunshine! It takes a lot to leave a review at your typical run of the mill fast food place especially when the food is just okay. Ray made the experience though! She was so kind and took the time to engage in conversation. She deserves a raise!
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
The service was very mediocre, and slow. Wait time was ridiculous. To call this fast food would be a lie. We did receive all our food but not the drink. I've never been to an arbys worse than this one.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Potato Cakes
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Im not going to give this. place a five star Every time we come to Rapid to see family thay always say there out roast beef how many times can u run out meat This place is supposed home of the meats nothing else Quiet saleing other foods when people want roast beef Its sad your other Arbys closed down This is a sad issue that people cant order enough food in thiis place To keep this reasturant going
Ordered a Reuben sandwich and fries. It was made on wheat bread instead of rye and was not grilled. Check your orders before you leave!!!
Atmosphere: 3
Food: 2
Service: 3
Hot yummy food 😋 great service
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Loaded Italian, Loaded Curly Fries, Capri Sun, French Dip, Roast Beef, Chicken Slider, Reuben, Half Pound Roast Beef, Double Deluxe Burger, Arby's Signature Sandwiches
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