Cold Stone Creamery

1925 W Main St, Rapid City
(605) 503-6438

Recent Reviews

Sort by
Morgan Hesson

The staff are super friendly, the ice cream is amazing, and it's not too expensive. Definitely recommend if your a ice cream lover. They have waffle cones and bowls

Other Guy

These 2 ladies were very funn6

Mrs Armstrong

First time ever and it was so yummy!! The two gentlemen that helped us were so kind and professional. We will definitely be back!

Davide Lombardi

Nice place. nice people very kind and great variety of flavours!

Summer Burling

Soo! we found a fly in our ice cream and we went in to report it and they said “No, your wrong.” We had to storm out because how poorly we were treated in person. We called ahead of time to tell them. They treated us so poorly. Was rude on the phone!!

jen

there was a fly in my ice cream when i brought it to the manager on duties attention she called me wrong and was very rude and immature about the situation and told me to leave.

Heidi Rhone

Cold Stone Creamery never disappoints! The ice cream is always fresh, creamy, and full of flavor, you can tell they use quality ingredients. The staff is super friendly, welcoming, and patient, even when the line gets long. The place is always spotless, and the management clearly runs things smoothly because everything from service to presentation is on point. You can really feel the positive atmosphere as soon as you walk in. Definitely one of my favorite spots for a sweet treat! 🍦✨

Curtis Groote

Never told me about getting the app for rewards. I’ve been in there several times and have not accumulated points.They were not helpful in getting this set up on a phone call thereafter. The app is not user-friendly.

Magen Richard

Love all the options and watching them prepare it.

Rosie Zephier

I'm not happy with the service because one of the workers screwed up on my order when i went to get two ice creams earlier the worker didn't put anything in the ice creams when i asked them to

cemeteryy 173

I love eating ice cream with my friends here, jacky literally is so nice and I have gotten something she recommended to me everytime since I started going here. It’s super yummy ❤️

Rhonda Williams

The new owners have this place top notch! Excellent customer service and zero wait time even though the parking lot was packed!

Rachel Crow

Clean!! Friendly. Best service. Love their ice cream selections and flavors. My family loves this place!

Tera Loftus

The new owners have totally revived cold stone!! So clean, great service, and delicious ice cream. We have already gotten two ice cream cakes this summer that were amazing!

Amanda Maher

I had to ask to enter my phone number but it was very quick and the kids were smiling while preparing our items

Loading...