Cold Stone Creamery

1925 W Main St, Rapid City
(605) 716-0999

Recent Reviews

335i Hero

Love supporting a business when it’s good people. The employees are always awesome at this one. Must have good ownership.

Atmosphere: 5

Food: 5

Service: 5

Jaelene Boyce

My son got a hot chocolate.He didn't finish it. I took it back and learned it was just packaged with hot water. I'm super disappointed.You probably should stick with ice cream. The atmosphere and surrounding area were great. Ice skating right outside.

Atmosphere: 4

Food: 1

Service: 3

Katlyn Rae

A list of health code violations- employee eating behind counter, no gloves worn while serving, ice cream scoops not washed in between use, most ice cream on display looks like it had melted (wondering if it’s safe to eat) …

Atmosphere: 2

Food: 2

Service: 2

Troy Boorman

They don't have milkshakes anymore.

Kara Sobania

On vacation and stopped at this cold stone and it was terrible. Doors broke, ice cream was melted, worker mention out loud she was sick, blender started on fire so no shakes. Absolutely disgusting and a bad view for cold stone.

M3F

Isn’t Coldstone supposed to the place to go for toppings/lots of ingredients in the mix??? Where we came from, Coldstone was a treat and it was packed full of the ingredients. We got some gift cards so decided to visit tonight. First off, the staff was arguing upon entering the facility. Then the gal who was working, and who spoke very loudly, shared that she wasn’t on her meds and has ADHD so hard to concentrate…apparently this was true since she forgot to put anything in the ice cream and mix it up. One of the flavors ordered was the signature All Lovin’ no Oven and guess what flavors were in it? Pumpkin spice? Peanut butter? Yep, those things aren’t in that recipe. The Cookie don’t you want some literally had 2 pieces of cookie dough in it…the main ingredient. Both of the ice creams we got tonight were lacking ingredients. If we have wanted plain ice cream, we could’ve gone to Walmart to grab a half gallon. This is the worst Cold Stone we’ve ever been in.

Joe Longhorn

Literally the worst service I have ever had and they gave me melted ice cream. Very disappointed it used t on be so good.

Desiree Novotny

Great ice cream and fantastic customer service!! Ron the owner is always super friendly and great to his customers!!

Dan Kenoyer

Great ice cream! Great service.

Je O

Disappointing. We have been going to Coldstone for almost 19 years (though in bigger cities) ordering the same cake and we have never recieved an ice cream cake like this. Their product is a regular cake with a thin layer of ice cream in between. NOT an actual FULL ice cream cake.

Brad R. Banks

Good place for ice cream, usually don't have to wait long

Mad Mike0082

Food was great service was as good as it gets. But it’s pretty clear the owner couldn’t possibly care less about the place. It’s in desperate need of renovations but don’t let that stop you from getting some great treats from some very friendly staff.

Josh Pierce

Staff was so friendly. Ice cream also very good.

Rachel Brownlee

The place was pretty dirty inside. The candy bar wrappers in the display jars were so old they were faded. The staff was nice though even they looked dirty. The ice cream was good.

ally minkel

Always a great experience! Staff is always friendly, owner is amazing and the ice cream is delicious!!!

Load More