I asked for no whipped topping on my shake and instead got a cup of over flowing whipped topping.
Vegetarian options: Idk
Dietary restrictions: Idk
Kid-friendliness: Yes
Wheelchair accessibility: One level
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Biscuits and Gravy, Natural-Cut French Fries
Paul Davis
I dined in and had a take out order. The guy (Cory) that was working the counter was very very rude to me and the customers that he was waiting on. Got mad at a customer when the customer asked for a coffee. Wouldn’t make more fresh coffee. Also a lady customer that ordered a big breakfast asked for creamer for her coffee and was told they don’t put out creamer till later. Shouldn’t they have creamer out in the morning when customers drink more coffee?! Also he was very rude to his female staff. A customer asked for a cup of hot water and he rudely told her they don’t give out water anymore. I know a lot of people in Rapid City and I will spread the word. This place used to be the #1 Hardee’s in the state.? And with the new business going up across the street they better look for more positive workers. Two thumbs down! Come on Hardee’s your a national restaurant chain you can do better. PD
Kid-friendliness: Good food for kids.great choices. Service sucks tho. Would not want my kids to be treated like this.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Frisco, Biscuits and Gravy, Mushroom & Swiss
Frankie “Frankie Segura” Segura
I went in tonight around 6:30, while ordering i asked for two orders to be doubles, they incorrectly rung me up, and made on of the food items quadruple the portion rather than double, she tried charging me for an additional sandwich cause "they couldnt ring it up any other way" and i had to ask to have it removed. instead of paying the normal price for these two orders, i was upcharged, the lady who began taking my order was nice, and mid order an older woman took over which lead to the mischarge, she wasnt the nicest through the drive thru either. I normally do not complain about restaurants, but paying almost 57$ for three combos is absolutely insane to me. Only one order came out correct.
Atmosphere: 1
Food: 2
Service: 1
Michael Nygaard
If ordering food from Hardee's do NOT use this store I used them twice not first time they made order wrong and would not remake second time they gave it to someone without verification and when my real driver showed up they would not remake these people are lazy, rude and no accountability
Horrible service, understaffed and rude. Was told at drive through that they were too busy to take my order.
Atmosphere: 1
Food: 1
Service: 1
Aj Underhill
Had mushrooms and Swiss burgers but didn't care for fries way over cooked and over salt
Atmosphere: 3
Food: 4
Service: 3
Aaron Lauseng
Never any napkins given at drive through....ever. when you ask they act like you're thr problem. No line or wait for food, but got cold stale fries.
Atmosphere: 1
Food: 3
Service: 1
Gunnar Linden
I got the double mushroom and Swiss burger and two of the ranch chicken ranch yesterday around 6:30. July 23rd tuesday. The big dude taking orders was really friendly. Thank you. Thank you Hardee's as always
I asked for no whipped topping on my shake and instead got a cup of over flowing whipped topping.
Vegetarian options: Idk
Dietary restrictions: Idk
Kid-friendliness: Yes
Wheelchair accessibility: One level
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Biscuits and Gravy, Natural-Cut French Fries
I dined in and had a take out order. The guy (Cory) that was working the counter was very very rude to me and the customers that he was waiting on. Got mad at a customer when the customer asked for a coffee. Wouldn’t make more fresh coffee. Also a lady customer that ordered a big breakfast asked for creamer for her coffee and was told they don’t put out creamer till later. Shouldn’t they have creamer out in the morning when customers drink more coffee?! Also he was very rude to his female staff. A customer asked for a cup of hot water and he rudely told her they don’t give out water anymore. I know a lot of people in Rapid City and I will spread the word. This place used to be the #1 Hardee’s in the state.? And with the new business going up across the street they better look for more positive workers. Two thumbs down! Come on Hardee’s your a national restaurant chain you can do better. PD
Kid-friendliness: Good food for kids.great choices. Service sucks tho. Would not want my kids to be treated like this.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Frisco, Biscuits and Gravy, Mushroom & Swiss
I went in tonight around 6:30, while ordering i asked for two orders to be doubles, they incorrectly rung me up, and made on of the food items quadruple the portion rather than double, she tried charging me for an additional sandwich cause "they couldnt ring it up any other way" and i had to ask to have it removed. instead of paying the normal price for these two orders, i was upcharged, the lady who began taking my order was nice, and mid order an older woman took over which lead to the mischarge, she wasnt the nicest through the drive thru either. I normally do not complain about restaurants, but paying almost 57$ for three combos is absolutely insane to me. Only one order came out correct.
Atmosphere: 1
Food: 2
Service: 1
If ordering food from Hardee's do NOT use this store I used them twice not first time they made order wrong and would not remake second time they gave it to someone without verification and when my real driver showed up they would not remake these people are lazy, rude and no accountability
Atmosphere: 1
Food: 3
Service: 1
Good food. Good customer service and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, 20 Piece Hand-Breaded Chicken Tenders Box, Mushroom & Swiss
Its Hardee's!
Atmosphere: 3
Food: 3
Service: 3
Racist vibes from the unci with white hair.
Atmosphere: 1
Food: 3
Service: 1
Got banned for literally just using the bathroom
Its Hardee's!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Hamburger
Guy taking drive thru orders yelled at me and told me to leave. Was a total jerk!
Service: 1
Restaurantji Recommends
Horrible service, understaffed and rude. Was told at drive through that they were too busy to take my order.
Atmosphere: 1
Food: 1
Service: 1
Had mushrooms and Swiss burgers but didn't care for fries way over cooked and over salt
Atmosphere: 3
Food: 4
Service: 3
Never any napkins given at drive through....ever. when you ask they act like you're thr problem. No line or wait for food, but got cold stale fries.
Atmosphere: 1
Food: 3
Service: 1
I got the double mushroom and Swiss burger and two of the ranch chicken ranch yesterday around 6:30. July 23rd tuesday. The big dude taking orders was really friendly. Thank you. Thank you Hardee's as always
Atmosphere: 5
Food: 5
Service: 5
Worth the time and money
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super
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