Ordered an ultimate Italian and it sure tasted good but I think I got food poisoning from it... later that night I began feeling real bad and then threw up finally. Then my abdomen hurt real bad the rest of the night and I almost went to urgent care.
But I mean it tasted good. Probably won't be back though.
Atmosphere: 4
Food: 4
Service: 2
Stephen Lazzari (NC4ME)
Quick service, love the #2.
Atmosphere: 5
Food: 5
Service: 5
Tammey Allbee
The bread hadn't risen right. The sandwiches were dry. But the worst thing is all the bird pio right at the front door!
Atmosphere: 1
Food: 2
Service: 3
Trisha Roe
Freaky Slow!!! In the drive through for 15 minutes! One car at the window when pulled in. Get to the window and employee says it’s only him and one other guy working. But the other guy was just coming in from his car. Don’t recommend stopping if you’re in a hurry!
Atmosphere: 3
Food: 4
Service: 1
Renia Brust
Expensive for what you get
Atmosphere: 1
Food: 1
Service: 3
Bender
Treating dashers like thieves just cost you a customer, and I won't ever pick up here again. I'm sure glad Jersey Mike's is just down the street. Take your bad business practices away from us and please use your own delivery drivers.
Ana
Ordered a sandwich add bacon, was charged 3 $ for bacon that was never added on the sandwich. Not to mention the wait. Not freaky fast 1/10
Atmosphere: 3
Food: 2
Service: 1
Spartacus
If you dont enjoy your job just find somewhere else to work. They all seem crabby. When ordering my sandwich they forget pickles. I just ask can i get them on the side no need to remake the sandwich. They end up giving me 3 pickles. Really for a whole sandwich. If you dont enjoy your job find somewhere else to work instead of making people feel uncomfortable. Besides this bad experience when dealing with a happy worker its feels welcome and the food is pretty goo when made right.
Atmosphere: 2
Food: 5
Service: 2
Marnie Kenner
Just stopped in after our girls played in a softball game! Staff was friendly, made our sandwiches perfect and really appreciated how kind they were!! Here from
Atmosphere: 5
Food: 5
Service: 5
Garrett 'Warbis
Imagine putting in an order, literally a half a mile from a store. Only for it to take an hour and a half to arrive. That's what happens every time we order for delivery from this location.
This isn’t the first time.!!! It really annoys me that the staff can’t take the time to evenly spread the tuna on my sandwich. Now that I’m driving in my truck I’ll take the time to fix my sandwich I literally just paid someone else to do!!!
Atmosphere: 4
Food: 2
Service: 2
Brittani Thibodeau
My photo is an attempt to contact corporate to let them know of our experience with the customer service at the Eglin Street in Rapid City, South Dakota. I love Jimmy John’s. Their food is so good. This particular location I have had issues with on multiple occasions with customer service. I’m not sure when they decided to start having attitudes at drive-throughs. We happen to have allergies, so we understand complications when we order food and are normally understanding to the workers. This time they just told us they couldn’t accommodate us. All we asked was to switch out salami. No tomatoes. Not only did they say they could not do this through drive thru but then we did it online and they messed up the sandwich. They did switch the meat but still added tomatoes. On the other sandwich we ordered in drive thru they forgot the meat all together. On a beach club no turkey?? There was nothing special about it just a number 12.
Dietary restrictions: No salami no tomatoes. Needed turkey on the 12 so I can eat the bread.
Atmosphere: 1
Food: 2
Service: 1
Rich in Cody
During a brief stay in Rapid City, we stopped in for lunch (around mid-April 2024).Everything was great. Food tasted great, place was clean.
Food: 5
Service: 5
John Tyler
It’s April 17 at 6:15pm. Just moved to Rapid city from Tuscaloosa Alabama for work. I come here every day and this manager and crew is the best. They’re all fantastic but this crew is lighting fast and awesome to deal with. Five stars all the way. See u guys tomorrow. Could not be happier.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Sub
Sharon Rowan
I’m standing outside and it’s 10:32 and the guy says they don’t open until 11. But everything else says they are open at 10:30.
Ordered an ultimate Italian and it sure tasted good but I think I got food poisoning from it... later that night I began feeling real bad and then threw up finally. Then my abdomen hurt real bad the rest of the night and I almost went to urgent care.
But I mean it tasted good. Probably won't be back though.
Atmosphere: 4
Food: 4
Service: 2
Quick service, love the #2.
Atmosphere: 5
Food: 5
Service: 5
The bread hadn't risen right. The sandwiches were dry. But the worst thing is all the bird pio right at the front door!
Atmosphere: 1
Food: 2
Service: 3
Freaky Slow!!! In the drive through for 15 minutes! One car at the window when pulled in. Get to the window and employee says it’s only him and one other guy working. But the other guy was just coming in from his car. Don’t recommend stopping if you’re in a hurry!
Atmosphere: 3
Food: 4
Service: 1
Expensive for what you get
Atmosphere: 1
Food: 1
Service: 3
Treating dashers like thieves just cost you a customer, and I won't ever pick up here again. I'm sure glad Jersey Mike's is just down the street. Take your bad business practices away from us and please use your own delivery drivers.
Ordered a sandwich add bacon, was charged 3 $ for bacon that was never added on the sandwich. Not to mention the wait. Not freaky fast 1/10
Atmosphere: 3
Food: 2
Service: 1
If you dont enjoy your job just find somewhere else to work. They all seem crabby. When ordering my sandwich they forget pickles. I just ask can i get them on the side no need to remake the sandwich. They end up giving me 3 pickles. Really for a whole sandwich. If you dont enjoy your job find somewhere else to work instead of making people feel uncomfortable. Besides this bad experience when dealing with a happy worker its feels welcome and the food is pretty goo when made right.
Atmosphere: 2
Food: 5
Service: 2
Just stopped in after our girls played in a softball game! Staff was friendly, made our sandwiches perfect and really appreciated how kind they were!! Here from
Atmosphere: 5
Food: 5
Service: 5
Imagine putting in an order, literally a half a mile from a store. Only for it to take an hour and a half to arrive. That's what happens every time we order for delivery from this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This isn’t the first time.!!!
It really annoys me that the staff can’t take the time to evenly spread the tuna on my sandwich. Now that I’m driving in my truck I’ll take the time to fix my sandwich I literally just paid someone else to do!!!
Atmosphere: 4
Food: 2
Service: 2
My photo is an attempt to contact corporate to let them know of our experience with the customer service at the Eglin Street in Rapid City, South Dakota. I love Jimmy John’s. Their food is so good. This particular location I have had issues with on multiple occasions with customer service. I’m not sure when they decided to start having attitudes at drive-throughs. We happen to have allergies, so we understand complications when we order food and are normally understanding to the workers. This time they just told us they couldn’t accommodate us. All we asked was to switch out salami. No tomatoes. Not only did they say they could not do this through drive thru but then we did it online and they messed up the sandwich. They did switch the meat but still added tomatoes. On the other sandwich we ordered in drive thru they forgot the meat all together. On a beach club no turkey?? There was nothing special about it just a number 12.
Dietary restrictions: No salami no tomatoes. Needed turkey on the 12 so I can eat the bread.
Atmosphere: 1
Food: 2
Service: 1
During a brief stay in Rapid City, we stopped in for lunch (around mid-April 2024).Everything was great. Food tasted great, place was clean.
Food: 5
Service: 5
It’s April 17 at 6:15pm. Just moved to Rapid city from Tuscaloosa Alabama for work. I come here every day and this manager and crew is the best. They’re all fantastic but this crew is lighting fast and awesome to deal with. Five stars all the way. See u guys tomorrow. Could not be happier.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Sub
I’m standing outside and it’s 10:32 and the guy says they don’t open until 11. But everything else says they are open at 10:30.
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