McDonald's

2223 W Main St, Rapid City
(605) 342-3483

Recent Reviews

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George Fancher Jr.

Service was alright.

Atmosphere: 4

Food: 4

Service: 3

Justin Smith

Been coming here nearly 40 years. Customer service has always been great and the food has always been consistent. Highly recommend this location.

Atmosphere: 3

Food: 5

Service: 5

Harold Faatz

The food is very good and the place is always kept clean

Atmosphere: 5

Food: 5

Service: 5

Rylee Wilkie

The worst McDonalds ive ever been through. I used to work at McDonald’s a long time ago so i get when it gets busy but this is unacceptable (see photo) it was supposed to be a bacon quarter pounder. All the food was old. Grill was burying the runners and serving old food. They had time to cook fresh stuff and chose to serve old stale food instead. Manager on shift should have taken charge. We were in 7:00 pm November 13 2025

Atmosphere: 1

Food: 1

Service: 1

Sterlyng Lewandowski

Ordered a meal pack and this is how my burger came and they forgot my sauce really disappointed I got no pickles mustard or onions on my burgers either and I wanted all of that on there

Food: 2

Service: 2

Jenny Henderson

I don't like leaving negative reviews. However, this is the second time I did a curbside pickup order and stuff was missing. The first time was when the Mcdonaldland adult Happy Meals came out. I went mainly for the toy (this was before you could purchase separately). It was not in the bag. I had to go in and wait to let someone know. I finally got it. This time I went to get Monopoly game pieces. Got my food and the stickers were missing. My QP had mayonnaise and lettuce scraped off of it and a Big Mac bun was used. Ii ordered a regular QP. The fries were cold. I didn't have time to go run in for my food to be remade and some monopoly pieces. This just confirms that I don't need to be eating Dumpy Pig McDonald's anyways.

Food: 1

Brandon Jacobs

Got the new blue sprite drink put my straw in it and it exploded all over me and my car how can they sell this?

Atmosphere: 1

Food: 1

Service: 3

Paul Richter

Slow and I received a semi warm cup of coffee. Frustrating!

Food: 1

Service: 1

Stacey

I would give it no stars if I could. No register service only a kiosk inside. I only wanted an ice tea in my confusion with it I accidentally ordered a lemonade tea. When I told this to the lady all she said was “ well that was what you ordered” and wouldn’t change it. While waiting for my order (which would have been filled immediately by a register person in olden days) two elderly people came and were confused. They had to be shown how to used the kiosk and they seemed pretty unhappy. Mcdonalds thinking it’s okay to treat customers this way is just atrocious. I will never go back.

Anne M

They got my order wrong, again. Gotta go back to the one on E North! They have better service

Atmosphere: 5

Food: 1

Service: 3

Sallie F

Typical mcdonalds 🙄. They keep it clean. Service is slow. Kiosk orders only. Miss interacting with people.

Atmosphere: 1

Food: 3

Service: 1

S Schmidt

This location is all digital but still SUPER busy

Katherine Tryon

I would give 0 stars if I could. Horrific service. Worst McD in the NATION.

Baloo

The employees here need to learn to acknowledge people every time I go in there employees just look at me walk past me no can I help you nothing very poor customer service!!!

Atmosphere: 1

Food: 1

Service: 1

Torin Peterson

Spicy McMuffin was not worth the 20 minute wait for curbside pickup. At least I eventually got my food.

Atmosphere: 2

Food: 2

Service: 1

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