I have to give the biggest shout out to Pauly's Pizzeria & Sub Co.! Brian, the owner, took a huge part of his day to personally call me regarding a question I had emailed. He not only address my question, but researched and tested the pizza machine he built to make sure it was running correctly. He sent me pictures of his test pizzas and called me again to go over ingredients of the things I order. Sadly, some of the ingredients on my pizza are corn related (my allergy) and it's been making me sick.Brian AGAIN went out of his way to research his other products to make sure I still had something I could order without getting ill. I am beyond impressed with that level of customer service and highly encourage everyone to support this local business.
Atmosphere: 5
Food: 5
Service: 5
Christina H.
I have to give the biggest shout out to Pauly's Pizzeria & Sub Co.! Brian, the owner, took a huge part of his day to personally call me regarding a question I had emailed. He not only address my question, but researched and tested the pizza machine he built to make sure it was running correctly. He sent me pictures of his test pizzas and called me again to go over ingredients of the things I order. Sadly, some of the ingredients on my pizza are corn related (my allergy) and it's been making me sick. Brian AGAIN went out of his way to research his other products to make sure I still had something I could order without getting ill. I am beyond impressed with that level of customer service and highly encourage everyone to support this local business.
Angela McDonald
Outstanding food. Love the garlic knots.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Knots
Zjhavese *
I wanna say thank you to Megan for being outstanding when serving us today. She was very attentive, listened and made sure our order was perfect. I would have given Paulys a 5 star but unfortunately MORGAN made the experience a 1 star: My wife and I came in this evening and ordered 2.5 ft worth of sub sandwiches and a pizza . We asked for ranch which we paid for . When we got our food from Morgan, I checked our bag and there was no ranch. I politely asked Morgan for some ranch and she made it seem like I asked her for her first born child. She rolled her eyes, sucked her teeth, didn’t even respond to my question about the ranch I paid for. Then to top off the attitude I was given, she only gave us ONE ranch and with a condescending tone and facial said “have a great night” then walked off in a. Aggressive manner . I’ve been coming here since I was little and have never had any of the staff act the way she did about some RANCH. Fortunately, Megan gladly got us the ranch we paid for . Thank you again for the great service of MANY and not so great service of some.
My pizza was fantastic! Service at the time of ordering could have been a little better. There was no beer menu when ordering and I asked the lady taking out order what beer were on tap, her response was " oh, hahah I don't know" Like what????
Ellis
What a surprise this place was. My expectations were far exceeded. Delicious.
Food is amazing. Service is subpar. I know you get busy, but had to wait almost 15 minutes well after my online order was ready for you to find the order. Literally lost it and then treated me like I was lying when I'm lirerally showing the email receipt, then not so much as an apology when found. Next visit was a 40 minute wait when my partner ordered separately after me and was almost done eating by time I got my food.
Atmosphere: 4
Food: 5
Service: 2
Camry Lefort
Pizza was delicious! Outside patio area where they allowed us to hang out with our dog. We got the Pauly's trio pizza, definitely worth it.
Atmosphere: 5
Food: 5
Service: 5
Zelda Mac
Has great food! Little spendy but it's worth it. Staff super friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Knots, French Dip
A.E. “Alec and Ed” Lesnick
Best Customer service in town. Jeff is exceptional. Pizza cooked exactly as we wanted. They even checked with us. Staff is on point. It’s our first time here and based on customer service alone we found our next favorite spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Perfect Pepperoni Pizza
Joy Beaver Colbert
Ordered online as we were driving out of the Black Hills and was ready when we arrived 30 min later.Kids loved the cheese pizza and garlic knots. Ordered subs for tomorrow’s lunch.
I have to give the biggest shout out to Pauly's Pizzeria & Sub Co.! Brian, the owner, took a huge part of his day to personally call me regarding a question I had emailed. He not only address my question, but researched and tested the pizza machine he built to make sure it was running correctly. He sent me pictures of his test pizzas and called me again to go over ingredients of the things I order. Sadly, some of the ingredients on my pizza are corn related (my allergy) and it's been making me sick.Brian AGAIN went out of his way to research his other products to make sure I still had something I could order without getting ill. I am beyond impressed with that level of customer service and highly encourage everyone to support this local business.
Atmosphere: 5
Food: 5
Service: 5
I have to give the biggest shout out to Pauly's Pizzeria & Sub Co.! Brian, the owner, took a huge part of his day to personally call me regarding a question I had emailed. He not only address my question, but researched and tested the pizza machine he built to make sure it was running correctly. He sent me pictures of his test pizzas and called me again to go over ingredients of the things I order. Sadly, some of the ingredients on my pizza are corn related (my allergy) and it's been making me sick. Brian AGAIN went out of his way to research his other products to make sure I still had something I could order without getting ill. I am beyond impressed with that level of customer service and highly encourage everyone to support this local business.
Outstanding food. Love the garlic knots.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Knots
I wanna say thank you to Megan for being outstanding when serving us today. She was very attentive, listened and made sure our order was perfect. I would have given Paulys a 5 star but unfortunately MORGAN made the experience a 1 star: My wife and I came in this evening and ordered 2.5 ft worth of sub sandwiches and a pizza . We asked for ranch which we paid for . When we got our food from Morgan, I checked our bag and there was no ranch. I politely asked Morgan for some ranch and she made it seem like I asked her for her first born child. She rolled her eyes, sucked her teeth, didn’t even respond to my question about the ranch I paid for. Then to top off the attitude I was given, she only gave us ONE ranch and with a condescending tone and facial said “have a great night” then walked off in a. Aggressive manner . I’ve been coming here since I was little and have never had any of the staff act the way she did about some RANCH. Fortunately, Megan gladly got us the ranch we paid for . Thank you again for the great service of MANY and not so great service of some.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Perfect Pepperoni Pizza, Pauly's Trio
Top pizza in the area. Self serve beer bar is a cool idea.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Perfect Pepperoni Pizza
Just such a place to relax and enjoy a great pizza!!! We there every Wed for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Perfect Pepperoni Pizza
Best pizza in town. Subs are amazing too!
Atmosphere: 5
Food: 5
Service: 5
Yum yum yum!! All the food is great, great prices and the staff is nice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastrami, Perfect Pepperoni Pizza, Hawaiian BBQ Chicken Pizza, Soups, Garlic Knots, Fiesta Pizza, Egg Salad, Buffalo Chicken Pizza, Meatball Sub, Gyro, Albacoretuma Salad, Trio Pizza, Buffalo Chicken, French Dip, Meatball, Reuben, Chicken Tortilla, Cheesy Bread, Pauly's Trio, Meat Pizza
My pizza was fantastic! Service at the time of ordering could have been a little better. There was no beer menu when ordering and I asked the lady taking out order what beer were on tap, her response was " oh, hahah I don't know" Like what????
What a surprise this place was. My expectations were far exceeded. Delicious.
Food: 5
Recommended dishes: 8' Perfect Pepperoni Pizza
Restaurantji Recommends
Food is amazing. Service is subpar. I know you get busy, but had to wait almost 15 minutes well after my online order was ready for you to find the order. Literally lost it and then treated me like I was lying when I'm lirerally showing the email receipt, then not so much as an apology when found. Next visit was a 40 minute wait when my partner ordered separately after me and was almost done eating by time I got my food.
Atmosphere: 4
Food: 5
Service: 2
Pizza was delicious! Outside patio area where they allowed us to hang out with our dog. We got the Pauly's trio pizza, definitely worth it.
Atmosphere: 5
Food: 5
Service: 5
Has great food! Little spendy but it's worth it. Staff super friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Knots, French Dip
Best Customer service in town. Jeff is exceptional. Pizza cooked exactly as we wanted. They even checked with us. Staff is on point. It’s our first time here and based on customer service alone we found our next favorite spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Perfect Pepperoni Pizza
Ordered online as we were driving out of the Black Hills and was ready when we arrived 30 min later.Kids loved the cheese pizza and garlic knots. Ordered subs for tomorrow’s lunch.
Food: 5
Service: 5
Recommended dishes: Garlic Knots