Starbucks

1415 Eglin St, Rapid City
(605) 341-8620

Recent Reviews

Mary-Ann Sontag

I stopped at this location while traveling and in fact, planned my hotel departure to get coffee on my way out of town. Opening time was 5:00 am. I arrived at 5:15 am and went to the drive-up. It was not lit up and nobody took my order. I drove up to the window -- the people inside ignored me. I checked the opening time again -- 5:00 am. I went back through the drive up and tried to order using the speaker -- nada again. At 5:20 I got the bright idea to use the app and ordered, and then I drove up to the window. I was still ignored but I could see that the store was turning on their lights -- that seemed hopeful. After a few minutes a young woman opened the window and I told her my name and that I had ordered on the app. She then proceeded to inform me that I should have stopped at the drive-thru speaker to let them know I had ordered on the app. I kid you not. Scolded like some Starbucks rookie by someone who had been ignoring me and had not opened their store on time. I told her I had been through twice with no response. I also confirmed that their store opening time was 5:00 am -- by this time it was 5:25. No apology. Just attitude. Definitely a Starbucks fail.

Atmosphere: 1

Food: 3

Service: 1

Neha O.

Don't come here on the weekend, they can not serve you, even for a poured coffee! This town has a lack of good accesible coffee shops!

Dusty D

Never been never will, only cows follow this rip-

Atmosphere: 1

Food: 1

Service: 1

Chris Rogers

This is the one in Target?This place is a disaster. Drinks don’t seem to come out in any kind of order. The six people behind me for their drinks before I did. Girl on cashier was nice, everyone else gave me the impression they rather be at the dentist getting a filling than be here.*Update*. Couldn’t figure out how to put a shot in my drink like I ordered or refund me when they couldn’t make my drink. Paid fir my drink and walked out empty handed.This. Place. Is. The. Worst.

Tavin Hudson

As a devoted coffee enthusiast, I recently visited my local Starbucks to experience what this renowned coffee chain has to offer. From the moment I walked in, the aroma of freshly brewed coffee filled the air, setting the stage for a delightful coffeehouse experience.1. Ambiance:Starbucks excels in creating a cozy and welcoming atmosphere. The soft lighting, comfortable seating, and calming music make it an ideal spot to unwind, work, or catch up with friends. The contemporary decor with wooden accents and earthy tones add to the overall ambiance, creating a warm and inviting environment.2. Beverages:The extensive menu at Starbucks offers a wide variety of coffee beverages, teas, and other specialty drinks. From classic favorites like Cappuccinos and Lattes to unique creations like the seasonal Frappuccinos, there's something for every palate. I particularly enjoyed trying their handcrafted beverages, which were skillfully prepared and packed with flavor.3. Food Options:In addition to the vast selection of drinks, Starbucks also offers an assortment of pastries, sandwiches, and snacks. The quality and taste of the food options are commendable, providing a good complement to the beverages. Whether you're in the mood for a breakfast sandwich or a sweet treat to pair with your coffee, Starbucks has you covered.4. Customer Service:The staff at Starbucks exhibited exceptional customer service during my visit. They were friendly, attentive, and willing to offer recommendations based on individual preferences. The baristas' knowledge of the menu and their dedication to providing a positive experience contributed significantly to my overall impression.5. Accessibility and Amenities:Starbucks aims to cater to the needs of all customers, with most locations offering accessibility for those with mobility challenges. Moreover, the availability of free Wi-Fi makes it an attractive option for remote work or study sessions. The clean and well-maintained restrooms further enhance the convenience of the overall experience.6. Sustainability Initiatives:I was pleased to learn about Starbucks' commitment to sustainability and ethical sourcing. Their efforts to minimize their environmental footprint and support coffee farmers and communities demonstrate a responsible and conscious approach to doing business.7. Pricing:While some may consider Starbucks to be on the pricier side compared to smaller coffee shops, the quality of the beverages and the overall experience justifies the cost for many customers. Additionally, Starbucks' rewards program and seasonal promotions offer opportunities for savings and added value.In conclusion, Starbucks continues to be a reliable go-to destination for coffee lovers worldwide. Its inviting atmosphere, diverse beverage options, delicious food offerings, and commitment to sustainability make it a top choice for a delightful coffeehouse experience. Whether you're seeking a peaceful moment alone or looking to socialize with friends, Starbucks remains a haven for coffee enthusiasts of all kinds.

Atmosphere: 3

Food: 5

Service: 4

Kayla Roy

Everyone at this location this morning was super kind and helpful, I was so disappointed that they don’t accept tips at this location, I hope they are well compensated as a result! They had to work with struggling equipment but maintained professionalism the whole time.

Atmosphere: 3

Food: 3

Service: 5

Nancy Slaughter

Baristas that care. I took them a drink to be remade from another Starbucks. The baristas were very nice and sweet to make sure my drink was made properly. I order decaf because I like the taste of coffee and I'm sensitive to caffeine and they made me a delicious drink with all the yummy parts I like, especially with delicious decaf shots. Thank you!!!

Atmosphere: 5

Food: 5

Service: 5

Stephanie Guitron

I'm not to crazy for that kind of coffees. I get the lemonade and scones, the bread thingys really.Parking: Just a front row facing street parking. You can't park on street parking because it belongs to neighborhood families. To small..

Atmosphere: 3

Food: 3

Service: 3

Shiron Ranshiin

I like to buy a large lemonade and drink it walk around and get my groceries and a movie at Target

Atmosphere: 5

Food: 5

Service: 5

Desiree Novotny

The service is amazing and so is the atmosphere. As far as the coffee goes and the price.. There are better places in town locally and they also have customer reward cards and they make the drinks better ( meaning they add extra shots at a cheaper cost)

Atmosphere: 4

Food: 1

Service: 5

Laura Sweeney

Starbucks was comfortable, friendly, tasty, and relaxing. That's exactly what I needed in a relaxing environment!

Atmosphere: 5

Food: 5

Service: 5

Nick Zdunic

Not spacious for sitting down. Coffee is still good.

Atmosphere: 3

Food: 5

Service: 5

Glojohn Permacio

Clean, friendly staff and professionally greet people with smiles. They are pretty quick too.

Atmosphere: 5

Food: 5

Service: 5

Amanda Kuxhaus

The staff here are always friendly and happy. When they ran out of an ingredient for my usual drink, they made some great alternate recommendations.

Atmosphere: 5

Food: 5

Service: 5

Caleb Brown

Not too excited they push tipping. So I don't.

Atmosphere: 5

Food: 5

Service: 5

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