I don't understand why Subway has sandwiches you can choose from if they aren't going to go actually put what is on it? I ordered delivery for 2 meatball sandwiches which they were out of. So I changed it to two spicy Italians and told them the extra toppings I wanted. What I received practically had 0 meat on it and was just the toppings I added! How are you not at least putting the meats listed for the sandwich onto it! Im not sure how shocking it would be that somebody wouldn't want a honey mustard and yellow pepper sandwich. Common sense, people!
Food: 5
Service: 3
Pat Ryan
My wife and I ordered on line. Picked up but didn’t check it till home. Cold sandwich hardly anything on it. Pissed. Nobody will respond to my complaint. Stay away
Food: 1
Tatum Simmons
There was a worker with ginger hair, who violated health code, he was scratching his head and picked his nose while serving food, we both left after we saw it
Schuch1963
Subway has gone downhill! The last two times I was in there, I had to ask them to go and get new lettuce. It was brown and gross. Really, you can't see that! Serving that to customers! This last time, I just didn't put any on. Two girls in there and slow!
Atmosphere: 2
Food: 2
Service: 2
Jake Baird
My "toasted" sandwiches were cold, they had no sauce on them. My chicken teriyaki sandwich was cold chicken with no teriyaki sauce. The meatball sandwich was cold. It took forever going through the drive thru and they seemed very disengaged with customers.
The worst subway experience ever.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich, Potato Chip
Lane Dowling
Just sat at the drive thru for 15 minutes after ordering from the screen, and Nobody ever came to the window. One employee walked by the window, looked over and kept walking. While driving away I looked into the lobby and not a single customer was inside. Waste of time.
Matt W
Messed up my order soo bad it had to be on purpose
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
JoAnn
I got a sub today the bun was tough n dry it was not toasted not pleased with the sub
Matthew Johnson
It’s been a long while since I have been to a subway, and I don’t normally write reviews for fast food but the service here was exceptional. The lady who helped me was named Genny, and she deserves a raise. She was so kind, helpful and personable, I felt like she had been a friend for years. She went over the menu with me and even asked me specifically if I wanted the entire sandwich toasted or just the bacon, which was a really nice choice to have. The service here, at least with Genny, was impeccable. If I come back to a subway in rapid city, it will definitely be this one!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Kristin Noland
Service was very slow as the two young people working had several online orders as well as in store customers. The sandwiches (Philly and Elite Chicken Bacon Ranch) were very good! My only suggestion to the employees is put a smile on your face and greet customers as they come in, quickly say you'll help them shortly. No greeting or acknowledgement, I witnessed several people walk out. That's not good for business.
Kudos to District Manager Mike, he made my special request sandwich (really just the bread toasted on the outside) worth the drive across town. Dan used to make for me at this location, but I had not been here in awhile. Very friendly, pleasant and store was great. The sandwich was the best!!!
Atmosphere: 5
Food: 5
Service: 5
Gavin Auker
You need more than one employee working. No store has more low hanging signs than yours either.
Davina Wilkins
While service was nice I ordered a #6 and there was only 3 meatballs on it and that was it. Other than the lack of meat it was a nice
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Meatball Sub with Provolone, Sandwich
J
This location has been lousy lately.
T B
Mobile order wasn't ready 45 minutes after placing the order
I don't understand why Subway has sandwiches you can choose from if they aren't going to go actually put what is on it? I ordered delivery for 2 meatball sandwiches which they were out of. So I changed it to two spicy Italians and told them the extra toppings I wanted. What I received practically had 0 meat on it and was just the toppings I added! How are you not at least putting the meats listed for the sandwich onto it! Im not sure how shocking it would be that somebody wouldn't want a honey mustard and yellow pepper sandwich. Common sense, people!
Food: 5
Service: 3
My wife and I ordered on line. Picked up but didn’t check it till home. Cold sandwich hardly anything on it. Pissed. Nobody will respond to my complaint. Stay away
Food: 1
There was a worker with ginger hair, who violated health code, he was scratching his head and picked his nose while serving food, we both left after we saw it
Subway has gone downhill!
The last two times I was in there, I had to ask them to go and get new lettuce. It was brown and gross. Really, you can't see that! Serving that to customers!
This last time, I just didn't put any on.
Two girls in there and slow!
Atmosphere: 2
Food: 2
Service: 2
My "toasted" sandwiches were cold, they had no sauce on them. My chicken teriyaki sandwich was cold chicken with no teriyaki sauce. The meatball sandwich was cold.
It took forever going through the drive thru and they seemed very disengaged with customers.
The worst subway experience ever.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich, Potato Chip
Just sat at the drive thru for 15 minutes after ordering from the screen, and Nobody ever came to the window. One employee walked by the window, looked over and kept walking. While driving away I looked into the lobby and not a single customer was inside. Waste of time.
Messed up my order soo bad it had to be on purpose
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
I got a sub today the bun was tough n dry it was not toasted not pleased with the sub
It’s been a long while since I have been to a subway, and I don’t normally write reviews for fast food but the service here was exceptional. The lady who helped me was named Genny, and she deserves a raise. She was so kind, helpful and personable, I felt like she had been a friend for years. She went over the menu with me and even asked me specifically if I wanted the entire sandwich toasted or just the bacon, which was a really nice choice to have. The service here, at least with Genny, was impeccable. If I come back to a subway in rapid city, it will definitely be this one!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Service was very slow as the two young people working had several online orders as well as in store customers. The sandwiches (Philly and Elite Chicken Bacon Ranch) were very good! My only suggestion to the employees is put a smile on your face and greet customers as they come in, quickly say you'll help them shortly. No greeting or acknowledgement, I witnessed several people walk out. That's not good for business.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Kudos to District Manager Mike, he made my special request sandwich (really just the bread toasted on the outside) worth the drive across town. Dan used to make for me at this location, but I had not been here in awhile. Very friendly, pleasant and store was great. The sandwich was the best!!!
Atmosphere: 5
Food: 5
Service: 5
You need more than one employee working. No store has more low hanging signs than yours either.
While service was nice I ordered a #6 and there was only 3 meatballs on it and that was it. Other than the lack of meat it was a nice
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Meatball Sub with Provolone, Sandwich
This location has been lousy lately.
Mobile order wasn't ready 45 minutes after placing the order
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