Subway

800 Mountain View Rd, Rapid City
(605) 342-7827

Recent Reviews

Kristin Noland

Service was very slow as the two young people working had several online orders as well as in store customers. The sandwiches (Philly and Elite Chicken Bacon Ranch) were very good! My only suggestion to the employees is put a smile on your face and greet customers as they come in, quickly say you'll help them shortly. No greeting or acknowledgement, I witnessed several people walk out. That's not good for business.

Atmosphere: 4

Food: 4

Service: 4

Valarie Farris

Kudos to District Manager Mike, he made my special request sandwich (really just the bread toasted on the outside) worth the drive across town. Dan used to make for me at this location, but I had not been here in awhile. Very friendly, pleasant and store was great. The sandwich was the best!!!

Atmosphere: 5

Food: 5

Service: 5

Gavin Auker

You need more than one employee working. No store has more low hanging signs than yours either.

Davina Wilkins

While service was nice I ordered a #6 and there was only 3 meatballs on it and that was it. Other than the lack of meat it was a nice

Atmosphere: 4

Food: 1

Service: 3

Recommended dishes: Meatball Sub with Provolone, Sandwich

J

This location has been lousy lately.

T B

Mobile order wasn't ready 45 minutes after placing the order

David Dennis

The slowest one I have ever been to and they were out of everything the lady dolris was

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Sandwich

Sheryl Montgomery

I love coming to this location because of the excellent customer service, that comes with a beautiful sandwich. You'll not be disappointed ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Cookies, Supreme Meats

evilcatqueen

Ordered Turkey sandwich with lettuce, banana peppers, green pepper and onions, got everything BUT the lettuce was really disappointed because I had just got off work tired and hungry only to not have that one ingredient on my sandwich that I paid for AND TIPPED!I wouldn't recommend this subway they seem to have very forgetful staff.Very disappointed. Will not be coming back.

Atmosphere: 1

Food: 1

Service: 1

Colton

Need to train your employees on how to scan gift cards. The gal was great at making my sandwich, but when she couldn't get the gift card to process, she didn't ask for help or try a different way, just said "it's not working".

SUNSHINE_THROUGH THE_TREES

Lettuce was brown...short staffed...not good at all.Parking: Only a few parking spots...otherwise you have to park in the grocery store parking lot

Atmosphere: 1

Food: 2

Service: 1

Elaine MatoTamaHecha

It was my first time using drive thru. It was quite nice.Vegetarian options: Fresh vegetables

Food: 5

Service: 5

Recommended dishes: Cold Cut Combo, Oven

Mike B

ABSOLUTE WORST FAST FOOD EXPERIENCE! Subway has made some extremely poor choices in customer service and training. I asked for all vegetables except lettuce and cucumber. The employee gave me a dirty look, referred to his list, and literally threw onions and tomatoes on the sub, grabbed the mayo and vinegar and slathered them on the sub despite my protest. When I said that wasn't what I wanted, he said "That's what the list says." When I further protested, the manager butted in and said "That's what you said, no lettuce." Sfter a few more back and forth exchanges I am convinced that you now get the sub exactly as it is suggested on the menu with no deviations. So, I am now forced to lay over $12 for a sub I'm not going to eat because I hate mayo and vinegar on my sandwiches. Manager didn't even offer to make it right,she just packaged it up and shoved it in my hand. Way to lose customers Subway.

Atmosphere: 1

Food: 1

Service: 1

Brad Red bear

Drive thru says it closes at 10 pm, the worker didn't want to service me, bad professionalism, as a cook I except more, it's a shame.

Atmosphere: 1

Food: 1

Service: 1

Cassidy DeNeire

If Danny’s working, the whole idea of cross contamination is absent with him. Walked in today and gloves were in the turkey slices. I’ve been in several times and not sure why he even works there.

Atmosphere: 1

Food: 1

Service: 1

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