If you order online, give them an extra 10-15 minutes beyond the pickup time, even outside the lunch rush. Don't expect it to be made correctly either. Aside from that, you can count on them to have bad attitudes and not care.
Atmosphere: 4
Food: 2
Service: 2
Ann Faye
This is about Your employee named Esther on east north subway this morning I had a very disappointing experience at this Subway location. The employee who served me was extremely rude and snappy. She seemed completely uninterested in being helpful, and her attitude made the entire experience uncomfortable. As a paying customer, I expect to be treated with respect, but instead, I was met with poor customer service. It’s clear that the staff member needs to work on her attitude, as it was evident she wasn’t enjoying her job. I hope the management takes this feedback seriously and hires employees who are more friendly and professional. I won’t be returning unless I see improvements in customer service.
Atmosphere: 1
Food: 3
Service: 1
Jayden Peterson
I ordered online and had requested specifically to have no sauces added. When I walked in they were making my sandwich and had added a lot of sauce. I said i’m so sorry but i asked for no sauce and the employee seemed agitated. Instead of remaking my sandwich they took a napkin and wiped the sauce off of the sandwich. leaving sauce on it still.
Atmosphere: 1
Food: 2
Service: 1
Lee
Employees and “manager” are rude and can never get my order right. They gave me dirty looks whole time i was in there.
Atmosphere: 1
Food: 1
Service: 1
Ty C.
Hands down worst subway in town lol not even kidding. This place is horrendous. Consistently made wrong or entirely different sandwiches given to you. Gloves never being changed, people in the back while 1 person does everything etc everything you think of in a bad restaurant this has it. No real structure or flow no one seems to really care or have an idea how to keep things moving. I'm not sure if a manager exists, it may be the older lady I occasionally see but I'm guessing it was a quick money grab for the new owner to invest in a fast casual chain. Easy money pushing out poor products because they know they'll still get business regardless. I've heard for yearssss questionable things about the subways in town and the owners basically slum lords of the fast casual industry and this location is no different
Atmosphere: 1
Food: 1
Service: 2
planetz79
Extremely rude employee named "Six" should not be around customers or employees.
Atmosphere: 2
Food: 3
Service: 1
OhMyJøshI'mDunWith Panicking!AtTheDicø
Trever is the best!!! so friendly and fast and made my sandwich perfect thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Anna Pyne
Every since they got new owners, they’ve gone down hill. I went in today and ordered a foot long meatball sub through the drive-thru. When I pulled up they said they were out of meatballs and only gave me a 6 inch. Stuff happens and I get that but they refused to refund me or do anything about it. The guy helping me was very nice but he obviously was new. Normally this kind of thing doesn't upset me but they completely overcharged me and refused to fix it.
Atmosphere: 2
Food: 2
Service: 1
Mike Reimer
Watched them touch everything in the store and never change gloves then watch some lady come from the back a drip what I could only imagine was sanitation fluid all over the food The store was a mess no real help
Kinda hard to make a sandwhich with no bread… just saying
Nick Owen
Slow, dirty and workers seem untrained. It took them 15 minutes to make three sandwiches before I could even start my order. Avoid this location at all costs it is absolutely horrible
Atmosphere: 1
Food: 1
Service: 1
Aizen
They were dead no one was in the store went in at around lunch time. Everything was nasty gross food on all the tables they didn't even have anything ready the food looked old and when I asked for extra peppers they lady was seeming mad or frustrated. I asked for it to be a meal and she only rang up the sandwiches and drinks but not the chips. The foot long pretzel was also so hard it was difficult to chew and the men's bathroom was so dirty it had urine all over the floor.
Atmosphere: 1
Food: 1
Service: 1
Dora S'mora
There were 3 people working nothing was clean nothing was ready there was not a SINGLE soul the bathroom was filthy and they didn't have bread ready half the meat wasn't stocked they had only 3 types of bread the ladies were lazy and rude and only took one order at a time and had nasty attitudes when we asked for extra vegetables I will not be returning here it was by far the worst subway I have ever been to. Dirty everywhere rude lazy employees the soda machine was out of over half the drinks as well and the food was terrible
Atmosphere: 1
Food: 1
Service: 1
Sharon Gilman
Went in to try the new wraps being advertised - 1:20pm. Waited in line over 10 minutes behind 2 customers who didn't know what they wanted only to find out they were out of wraps - all of them! OUT OF WHAT'S BEING ADVERTISED????How are you not prepared for a highly advertised item? You have to have all the parts to go with all other sandwiches advertised - why not the wraps? Someone dropped the ball on your advertisement. AND if you are out, why was there no sign in place to say so? Would have saved 10+ minutes of my time to have gone somewhere else.
If you order online, give them an extra 10-15 minutes beyond the pickup time, even outside the lunch rush. Don't expect it to be made correctly either. Aside from that, you can count on them to have bad attitudes and not care.
Atmosphere: 4
Food: 2
Service: 2
This is about Your employee named Esther on east north subway this morning I had a very disappointing experience at this Subway location. The employee who served me was extremely rude and snappy. She seemed completely uninterested in being helpful, and her attitude made the entire experience uncomfortable. As a paying customer, I expect to be treated with respect, but instead, I was met with poor customer service. It’s clear that the staff member needs to work on her attitude, as it was evident she wasn’t enjoying her job. I hope the management takes this feedback seriously and hires employees who are more friendly and professional. I won’t be returning unless I see improvements in customer service.
Atmosphere: 1
Food: 3
Service: 1
I ordered online and had requested specifically to have no sauces added. When I walked in they were making my sandwich and had added a lot of sauce. I said i’m so sorry but i asked for no sauce and the employee seemed agitated. Instead of remaking my sandwich they took a napkin and wiped the sauce off of the sandwich. leaving sauce on it still.
Atmosphere: 1
Food: 2
Service: 1
Employees and “manager” are rude and can never get my order right. They gave me dirty looks whole time i was in there.
Atmosphere: 1
Food: 1
Service: 1
Hands down worst subway in town lol not even kidding. This place is horrendous. Consistently made wrong or entirely different sandwiches given to you. Gloves never being changed, people in the back while 1 person does everything etc everything you think of in a bad restaurant this has it. No real structure or flow no one seems to really care or have an idea how to keep things moving. I'm not sure if a manager exists, it may be the older lady I occasionally see but I'm guessing it was a quick money grab for the new owner to invest in a fast casual chain. Easy money pushing out poor products because they know they'll still get business regardless. I've heard for yearssss questionable things about the subways in town and the owners basically slum lords of the fast casual industry and this location is no different
Atmosphere: 1
Food: 1
Service: 2
Extremely rude employee named "Six" should not be around customers or employees.
Atmosphere: 2
Food: 3
Service: 1
Trever is the best!!! so friendly and fast and made my sandwich perfect thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Every since they got new owners, they’ve gone down hill. I went in today and ordered a foot long meatball sub through the drive-thru. When I pulled up they said they were out of meatballs and only gave me a 6 inch. Stuff happens and I get that but they refused to refund me or do anything about it. The guy helping me was very nice but he obviously was new. Normally this kind of thing doesn't upset me but they completely overcharged me and refused to fix it.
Atmosphere: 2
Food: 2
Service: 1
Watched them touch everything in the store and never change gloves then watch some lady come from the back a drip what I could only imagine was sanitation fluid all over the food
The store was a mess no real help
Great food always there for lunch
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Kinda hard to make a sandwhich with no bread… just saying
Slow, dirty and workers seem untrained. It took them 15 minutes to make three sandwiches before I could even start my order. Avoid this location at all costs it is absolutely horrible
Atmosphere: 1
Food: 1
Service: 1
They were dead no one was in the store went in at around lunch time. Everything was nasty gross food on all the tables they didn't even have anything ready the food looked old and when I asked for extra peppers they lady was seeming mad or frustrated. I asked for it to be a meal and she only rang up the sandwiches and drinks but not the chips. The foot long pretzel was also so hard it was difficult to chew and the men's bathroom was so dirty it had urine all over the floor.
Atmosphere: 1
Food: 1
Service: 1
There were 3 people working nothing was clean nothing was ready there was not a SINGLE soul the bathroom was filthy and they didn't have bread ready half the meat wasn't stocked they had only 3 types of bread the ladies were lazy and rude and only took one order at a time and had nasty attitudes when we asked for extra vegetables I will not be returning here it was by far the worst subway I have ever been to. Dirty everywhere rude lazy employees the soda machine was out of over half the drinks as well and the food was terrible
Atmosphere: 1
Food: 1
Service: 1
Went in to try the new wraps being advertised - 1:20pm. Waited in line over 10 minutes behind 2 customers who didn't know what they wanted only to find out they were out of wraps - all of them! OUT OF WHAT'S BEING ADVERTISED????How are you not prepared for a highly advertised item? You have to have all the parts to go with all other sandwiches advertised - why not the wraps? Someone dropped the ball on your advertisement. AND if you are out, why was there no sign in place to say so? Would have saved 10+ minutes of my time to have gone somewhere else.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Wrap
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